WLPG stops working - DEP

C

Cass

Hi,

apologies if this has been aired before. Whenever I open WPG or WLPG it
works for about 5 seconds then shuts down. After shut down i am informed
that 'To help protect my computer Data Execution Protection has closed down
the program'

Can anyone help please?

Thank you

Cass
 

My Computer

S

Sunshine

Hi Cass,

On which Operating system is this? Also, have you got the latest version of
Windows Live Photo Gallery from http://photogallery.live.com/ ?
--
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Cass" <[email protected]> wrote in message
news:[email protected]

> Hi,
>
> apologies if this has been aired before. Whenever I open WPG or WLPG it
> works for about 5 seconds then shuts down. After shut down i am informed
> that 'To help protect my computer Data Execution Protection has closed
> down the program'
>
> Can anyone help please?
>
> Thank you
>
> Cass
 

My Computer

J

John Inzer

Cass wrote:

> Hi,
>
> apologies if this has been aired before. Whenever I open WPG or WLPG
> it works for about 5 seconds then shuts down. After shut down i am
> informed that 'To help protect my computer Data Execution Protection
> has closed down the program'
>
> Can anyone help please?
>
> Thank you
>
> Cass
===================================
Maybe the following article would be worth a look:

(944221) Windows Live Photo Gallery stops
responding or will not start
http://support.microsoft.com/kb/944221/en-us

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 

My Computer

C

Cass

John,

Thank you for the response - unfortunately i have already tried that to no
avail

Thank you anyway

Cass


"John Inzer" <[email protected]> wrote in message
news:[email protected]

> Cass wrote:

>> Hi,
>>
>> apologies if this has been aired before. Whenever I open WPG or WLPG
>> it works for about 5 seconds then shuts down. After shut down i am
>> informed that 'To help protect my computer Data Execution Protection
>> has closed down the program'
>>
>> Can anyone help please?
>>
>> Thank you
>>
>> Cass
> ===================================
> Maybe the following article would be worth a look:
>
> (944221) Windows Live Photo Gallery stops
> responding or will not start
> http://support.microsoft.com/kb/944221/en-us
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://support.microsoft.com/ph/695
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
 

My Computer

C

Cass

Sunshine,

sorry about the delay in response , I have Vista Home Premium which came
with Windows Photo Gallery. Additionally I have already downloaded the WLPG
from the link you have detailed. Both operate in the same manner and close
down shortly after being opened.

Thank you for the suggestions but i am absolutely stumped by this one - have
spent hours on the internet looking for a solution....

Thanks again

Cass


"Sunshine" <sunsh[atnospam]live.com> wrote in message
news:[email protected]

> Hi Cass,
>
> On which Operating system is this? Also, have you got the latest version
> of Windows Live Photo Gallery from http://photogallery.live.com/ ?
> --
> Sunshine
> Windows Live Butterfly
> http://SunshineWeb.org
>
> "Cass" <[email protected]> wrote in message
> news:[email protected]

>> Hi,
>>
>> apologies if this has been aired before. Whenever I open WPG or WLPG it
>> works for about 5 seconds then shuts down. After shut down i am informed
>> that 'To help protect my computer Data Execution Protection has closed
>> down the program'
>>
>> Can anyone help please?
>>
>> Thank you
>>
>> Cass
>
 

My Computer

S

Sunshine

First off, I have no idea why these programs trigger DEP to step in, maybe
someone else can explain that, but to offer some sort of "solution".....

.... start by looking how DEP is set on your machine. If it is already set to
"Turn on DEP for essential Windows programs and services only", you can try
disabling DEP for those programs.

Since I do not have Vista here myself I will quote a little something from a
blog article:
To explore your default system wide DEP policy for 32bit applications
(remember - the system wide DEP policy only applies to 32bit applications)
on Vista simply click start, then type 'system' and then scroll down and
click the search result entitled 'system'. On the new window that pops up
click 'Advanced System Settings', elevate it to admin when prompted and then
click the 'Settings' button under 'Performance'. Finally - click the 'Data
Execution Prevention' tab.

Source: DEP on Vista exposed! -
http://blogs.technet.com/robert_hensing/archive/2007/04/04/dep-on-vista-explained.aspx

Good luck, let us know how you get on with this (would also be good to know
if you are running 32 or 64 bits Vista) :)


--
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Cass" <[email protected]> wrote in message
news:[email protected]

> Sunshine,
>
> sorry about the delay in response , I have Vista Home Premium which came
> with Windows Photo Gallery. Additionally I have already downloaded the
> WLPG from the link you have detailed. Both operate in the same manner and
> close down shortly after being opened.
>
> Thank you for the suggestions but i am absolutely stumped by this one -
> have spent hours on the internet looking for a solution....
>
> Thanks again
>
> Cass
>
>
> "Sunshine" <sunsh[atnospam]live.com> wrote in message
> news:[email protected]

>> Hi Cass,
>>
>> On which Operating system is this? Also, have you got the latest version
>> of Windows Live Photo Gallery from http://photogallery.live.com/ ?
>> --
>> Sunshine
>> Windows Live Butterfly
>> http://SunshineWeb.org
>>
>> "Cass" <[email protected]> wrote in message
>> news:[email protected]

>>> Hi,
>>>
>>> apologies if this has been aired before. Whenever I open WPG or WLPG it
>>> works for about 5 seconds then shuts down. After shut down i am informed
>>> that 'To help protect my computer Data Execution Protection has closed
>>> down the program'
>>>
>>> Can anyone help please?
>>>
>>> Thank you
>>>
>>> Cass
>>
>
 

My Computer

C

Cass

Sunshine,

My knowledge appears somewhat limited i am afraid - how do i find if i have
32 or 64 bits Vista?

I have already tried the turning Dep off (through the route you have
described) for WPG and i get the message that i cannot disable WEP for this
programme

Thanks again for the suggestions

Cass


"Sunshine" <sunsh[atnospam]live.com> wrote in message
news:[email protected]

> First off, I have no idea why these programs trigger DEP to step in, maybe
> someone else can explain that, but to offer some sort of "solution".....
>
> ... start by looking how DEP is set on your machine. If it is already set
> to "Turn on DEP for essential Windows programs and services only", you can
> try disabling DEP for those programs.
>
> Since I do not have Vista here myself I will quote a little something from
> a blog article:
> To explore your default system wide DEP policy for 32bit applications
> (remember - the system wide DEP policy only applies to 32bit applications)
> on Vista simply click start, then type 'system' and then scroll down and
> click the search result entitled 'system'. On the new window that pops up
> click 'Advanced System Settings', elevate it to admin when prompted and
> then click the 'Settings' button under 'Performance'. Finally - click the
> 'Data Execution Prevention' tab.
>
> Source: DEP on Vista exposed! -
> http://blogs.technet.com/robert_hensing/archive/2007/04/04/dep-on-vista-explained.aspx
>
> Good luck, let us know how you get on with this (would also be good to
> know if you are running 32 or 64 bits Vista) :)
>
>
> --
> Sunshine
> Windows Live Butterfly
> http://SunshineWeb.org
>
> "Cass" <[email protected]> wrote in message
> news:[email protected]

>> Sunshine,
>>
>> sorry about the delay in response , I have Vista Home Premium which came
>> with Windows Photo Gallery. Additionally I have already downloaded the
>> WLPG from the link you have detailed. Both operate in the same manner and
>> close down shortly after being opened.
>>
>> Thank you for the suggestions but i am absolutely stumped by this one -
>> have spent hours on the internet looking for a solution....
>>
>> Thanks again
>>
>> Cass
>>
>>
>> "Sunshine" <sunsh[atnospam]live.com> wrote in message
>> news:[email protected]

>>> Hi Cass,
>>>
>>> On which Operating system is this? Also, have you got the latest version
>>> of Windows Live Photo Gallery from http://photogallery.live.com/ ?
>>> --
>>> Sunshine
>>> Windows Live Butterfly
>>> http://SunshineWeb.org
>>>
>>> "Cass" <[email protected]> wrote in message
>>> news:[email protected]
>>>> Hi,
>>>>
>>>> apologies if this has been aired before. Whenever I open WPG or WLPG it
>>>> works for about 5 seconds then shuts down. After shut down i am
>>>> informed that 'To help protect my computer Data Execution Protection
>>>> has closed down the program'
>>>>
>>>> Can anyone help please?
>>>>
>>>> Thank you
>>>>
>>>> Cass
>>>
>>
 

My Computer

C

Cass

Sunshine,

i have now found it - i have a 32 bit operating system

Thank you

Cass


"Cass" <[email protected]> wrote in message
news:[email protected]

> Sunshine,
>
> My knowledge appears somewhat limited i am afraid - how do i find if i
> have 32 or 64 bits Vista?
>
> I have already tried the turning Dep off (through the route you have
> described) for WPG and i get the message that i cannot disable WEP for
> this programme
>
> Thanks again for the suggestions
>
> Cass
>
>
> "Sunshine" <sunsh[atnospam]live.com> wrote in message
> news:[email protected]

>> First off, I have no idea why these programs trigger DEP to step in,
>> maybe someone else can explain that, but to offer some sort of
>> "solution".....
>>
>> ... start by looking how DEP is set on your machine. If it is already set
>> to "Turn on DEP for essential Windows programs and services only", you
>> can try disabling DEP for those programs.
>>
>> Since I do not have Vista here myself I will quote a little something
>> from a blog article:
>> To explore your default system wide DEP policy for 32bit applications
>> (remember - the system wide DEP policy only applies to 32bit
>> applications) on Vista simply click start, then type 'system' and then
>> scroll down and click the search result entitled 'system'. On the new
>> window that pops up click 'Advanced System Settings', elevate it to admin
>> when prompted and then click the 'Settings' button under 'Performance'.
>> Finally - click the 'Data Execution Prevention' tab.
>>
>> Source: DEP on Vista exposed! -
>> http://blogs.technet.com/robert_hensing/archive/2007/04/04/dep-on-vista-explained.aspx
>>
>> Good luck, let us know how you get on with this (would also be good to
>> know if you are running 32 or 64 bits Vista) :)
>>
>>
>> --
>> Sunshine
>> Windows Live Butterfly
>> http://SunshineWeb.org
>>
>> "Cass" <[email protected]> wrote in message
>> news:[email protected]

>>> Sunshine,
>>>
>>> sorry about the delay in response , I have Vista Home Premium which came
>>> with Windows Photo Gallery. Additionally I have already downloaded the
>>> WLPG from the link you have detailed. Both operate in the same manner
>>> and close down shortly after being opened.
>>>
>>> Thank you for the suggestions but i am absolutely stumped by this one -
>>> have spent hours on the internet looking for a solution....
>>>
>>> Thanks again
>>>
>>> Cass
>>>
>>>
>>> "Sunshine" <sunsh[atnospam]live.com> wrote in message
>>> news:[email protected]
>>>> Hi Cass,
>>>>
>>>> On which Operating system is this? Also, have you got the latest
>>>> version of Windows Live Photo Gallery from
>>>> http://photogallery.live.com/ ?
>>>> --
>>>> Sunshine
>>>> Windows Live Butterfly
>>>> http://SunshineWeb.org
>>>>
>>>> "Cass" <[email protected]> wrote in message
>>>> news:[email protected]
>>>>> Hi,
>>>>>
>>>>> apologies if this has been aired before. Whenever I open WPG or WLPG
>>>>> it works for about 5 seconds then shuts down. After shut down i am
>>>>> informed that 'To help protect my computer Data Execution Protection
>>>>> has closed down the program'
>>>>>
>>>>> Can anyone help please?
>>>>>
>>>>> Thank you
>>>>>
>>>>> Cass
>>>>
>>>
>
 

My Computer

S

Sunshine

Cass,

Sorry for late reply but I've been thinking about this one for a while.

So you can't for Windows Photo Gallery, does it allow you to do so for
Windows Live Photo Gallery? You did elevate to admin yea? I fear just doing
so from a regular admin account without elevating to full admin won't do (if
possible at all).

If that doesn't work than I'm stumped, can't try for myself as I'm still on
Windows XP (only has software DEP, which never gave me problems), I really
would have otherwise.

--
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Cass" <[email protected]> wrote in message
news:[email protected]

> Sunshine,
>
> My knowledge appears somewhat limited i am afraid - how do i find if i
> have 32 or 64 bits Vista?
>
> I have already tried the turning Dep off (through the route you have
> described) for WPG and i get the message that i cannot disable WEP for
> this programme
>
> Thanks again for the suggestions
>
> Cass
>
>
> "Sunshine" <sunsh[atnospam]live.com> wrote in message
> news:[email protected]

>> First off, I have no idea why these programs trigger DEP to step in,
>> maybe someone else can explain that, but to offer some sort of
>> "solution".....
>>
>> ... start by looking how DEP is set on your machine. If it is already set
>> to "Turn on DEP for essential Windows programs and services only", you
>> can try disabling DEP for those programs.
>>
>> Since I do not have Vista here myself I will quote a little something
>> from a blog article:
>> To explore your default system wide DEP policy for 32bit applications
>> (remember - the system wide DEP policy only applies to 32bit
>> applications) on Vista simply click start, then type 'system' and then
>> scroll down and click the search result entitled 'system'. On the new
>> window that pops up click 'Advanced System Settings', elevate it to admin
>> when prompted and then click the 'Settings' button under 'Performance'.
>> Finally - click the 'Data Execution Prevention' tab.
>>
>> Source: DEP on Vista exposed! -
>> http://blogs.technet.com/robert_hensing/archive/2007/04/04/dep-on-vista-explained.aspx
>>
>> Good luck, let us know how you get on with this (would also be good to
>> know if you are running 32 or 64 bits Vista) :)
>>
>>
>> --
>> Sunshine
>> Windows Live Butterfly
>> http://SunshineWeb.org
>>
>> "Cass" <[email protected]> wrote in message
>> news:[email protected]

>>> Sunshine,
>>>
>>> sorry about the delay in response , I have Vista Home Premium which came
>>> with Windows Photo Gallery. Additionally I have already downloaded the
>>> WLPG from the link you have detailed. Both operate in the same manner
>>> and close down shortly after being opened.
>>>
>>> Thank you for the suggestions but i am absolutely stumped by this one -
>>> have spent hours on the internet looking for a solution....
>>>
>>> Thanks again
>>>
>>> Cass
>>>
>>>
>>> "Sunshine" <sunsh[atnospam]live.com> wrote in message
>>> news:[email protected]
>>>> Hi Cass,
>>>>
>>>> On which Operating system is this? Also, have you got the latest
>>>> version of Windows Live Photo Gallery from
>>>> http://photogallery.live.com/ ?
>>>> --
>>>> Sunshine
>>>> Windows Live Butterfly
>>>> http://SunshineWeb.org
>>>>
>>>> "Cass" <[email protected]> wrote in message
>>>> news:[email protected]
>>>>> Hi,
>>>>>
>>>>> apologies if this has been aired before. Whenever I open WPG or WLPG
>>>>> it works for about 5 seconds then shuts down. After shut down i am
>>>>> informed that 'To help protect my computer Data Execution Protection
>>>>> has closed down the program'
>>>>>
>>>>> Can anyone help please?
>>>>>
>>>>> Thank you
>>>>>
>>>>> Cass
>>>>
>>>
>
 

My Computer

G

Galina Kolpatcheva \(MSFT\)

What type of antivirus software you have running on your system?
It might be shutting down application for some reason.

Also, are you able to successfully run any other Windows Live application?
Such as Messenger or Writer?

Were you able to run Photo Gallery successfully ever?

What software you usually use to edit your photos?
What is the main location of your photos? Are they all under My Pictures or
somewhere else?

Thanks,
Galina

"Cass" <[email protected]> wrote in message
news:[email protected]

> John,
>
> Thank you for the response - unfortunately i have already tried that to no
> avail
>
> Thank you anyway
>
> Cass
>
>
> "John Inzer" <[email protected]> wrote in message
> news:[email protected]

>> Cass wrote:

>>> Hi,
>>>
>>> apologies if this has been aired before. Whenever I open WPG or WLPG
>>> it works for about 5 seconds then shuts down. After shut down i am
>>> informed that 'To help protect my computer Data Execution Protection
>>> has closed down the program'
>>>
>>> Can anyone help please?
>>>
>>> Thank you
>>>
>>> Cass
>> ===================================
>> Maybe the following article would be worth a look:
>>
>> (944221) Windows Live Photo Gallery stops
>> responding or will not start
>> http://support.microsoft.com/kb/944221/en-us
>>
>> --
>>
>> John Inzer
>> MS Picture It! -
>> Digital Image MVP
>>
>> Digital Image
>> Highlights and FAQs
>> http://support.microsoft.com/ph/695
>>
>> Notice
>> This is not tech support
>> I am a volunteer
>>
>> Solutions that work for
>> me may not work for you
>>
>> Proceed at your own risk
>>
>
 

My Computer

G

Galina Kolpatcheva \(MSFT\)

Please check for a problem report as follows:
1. Start > type 'wercon.exe' > Enter
2. Find the bucket for "Windows Live Photo Gallery"
3. If all the entries have status "Not reported", right-click one and "Check
for a solution"
4. Double-click on an entry with status "Report sent", highlight the problem
signature & extra information; copy & paste into your reply.

If there were no problem reports displayed, check for an Application event
log entry as follows:
1. Start > type 'eventvwr.msc' > Enter
2. Expand "Windows Logs" > select "Application"
3. Select a recent entry with Level: Error; Source: Application Error; Event
ID: 1000
4. Ensure the faulting application is "WLXPhotoGallery.exe"; copy & paste
the "General" section into your reply.

This information should help us understand the problem and give you a
suggestion how to fix it.

Thanks,
Galina


"Galina Kolpatcheva (MSFT)" <[email protected]> wrote in message
news:[email protected]

> What type of antivirus software you have running on your system?
> It might be shutting down application for some reason.
>
> Also, are you able to successfully run any other Windows Live application?
> Such as Messenger or Writer?
>
> Were you able to run Photo Gallery successfully ever?
>
> What software you usually use to edit your photos?
> What is the main location of your photos? Are they all under My Pictures
> or somewhere else?
>
> Thanks,
> Galina
>
> "Cass" <[email protected]> wrote in message
> news:[email protected]

>> John,
>>
>> Thank you for the response - unfortunately i have already tried that to
>> no avail
>>
>> Thank you anyway
>>
>> Cass
>>
>>
>> "John Inzer" <[email protected]> wrote in message
>> news:[email protected]

>>> Cass wrote:
>>>> Hi,
>>>>
>>>> apologies if this has been aired before. Whenever I open WPG or WLPG
>>>> it works for about 5 seconds then shuts down. After shut down i am
>>>> informed that 'To help protect my computer Data Execution Protection
>>>> has closed down the program'
>>>>
>>>> Can anyone help please?
>>>>
>>>> Thank you
>>>>
>>>> Cass
>>> ===================================
>>> Maybe the following article would be worth a look:
>>>
>>> (944221) Windows Live Photo Gallery stops
>>> responding or will not start
>>> http://support.microsoft.com/kb/944221/en-us
>>>
>>> --
>>>
>>> John Inzer
>>> MS Picture It! -
>>> Digital Image MVP
>>>
>>> Digital Image
>>> Highlights and FAQs
>>> http://support.microsoft.com/ph/695
>>>
>>> Notice
>>> This is not tech support
>>> I am a volunteer
>>>
>>> Solutions that work for
>>> me may not work for you
>>>
>>> Proceed at your own risk
>>>
>>
 

My Computer

D

Dale K

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<[email protected]>>
<[email protected]>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

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_____

Hi,

apologies if this has been aired before. Whenever I open WPG or WLPG it
works for about 5 seconds then shuts down. After shut down i am informed

that 'To help protect my computer Data Execution Protection has closed
down
the program'

Can anyone help please?

Thank you

Cass




<http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp:/
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.photogallery%2f%
3cOEeX3BGYIHA.4828%40TK2MSFTNGP05.phx.gbl%3e%0d> Related...
 

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D

Dale K

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<[email protected]>>
<[email protected]>

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<[email protected]>>
<[email protected]>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

The URI prefix is not recognized.

_____

Hi,

apologies if this has been aired before. Whenever I open WPG or WLPG it
works for about 5 seconds then shuts down. After shut down i am informed

that 'To help protect my computer Data Execution Protection has closed
down
the program'

Can anyone help please?

Thank you

Cass




<http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp:/
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.photogallery%2f%
3cOEeX3BGYIHA.4828%40TK2MSFTNGP05.phx.gbl%3e%0d> Related...




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