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Won't Shutdown...restarts instead.

M

michaelb_33

#1
I have a Toshiba satellite A135-S4427 Laptop with Vista Home premium
preinstalled on it. I have had it for a couple of months and recently have
had problems when I use the shutdown button in start menu or in the task
manager window or anything that gives me shutdown options. I click on
shutdown and the computer logs off, then starts shutdown process ( which
takes a few seconds to 30 seconds), and then shuts off. But, it is off for
about a second or two and it restarts. I have tried checking to make sure the
buttons are set for shutoff and they are. I have scanned computer for malware
in safe mode and found only cookies. I have looked at the logs for
performance issues and have found a few .exe apps that have not shut down
right but I never have the same thing happen in any of the shutdown logs.
Most times it shows no error. There is obviously something causing it to
restart after shutdown but I have no clue as to what. Any ideas anyone that
might fix this problem as it takes holding the power button down to manually
shut it down and stay off???
 

My Computer

M

michaelb_33

#2
I noticed with some experimentation that this problem only occurs when the
A/C is plugged in. When shutting down on battery power it shuts down fine.

"michaelb_33" wrote:

> I have a Toshiba satellite A135-S4427 Laptop with Vista Home premium
> preinstalled on it. I have had it for a couple of months and recently have
> had problems when I use the shutdown button in start menu or in the task
> manager window or anything that gives me shutdown options. I click on
> shutdown and the computer logs off, then starts shutdown process ( which
> takes a few seconds to 30 seconds), and then shuts off. But, it is off for
> about a second or two and it restarts. I have tried checking to make sure the
> buttons are set for shutoff and they are. I have scanned computer for malware
> in safe mode and found only cookies. I have looked at the logs for
> performance issues and have found a few .exe apps that have not shut down
> right but I never have the same thing happen in any of the shutdown logs.
> Most times it shows no error. There is obviously something causing it to
> restart after shutdown but I have no clue as to what. Any ideas anyone that
> might fix this problem as it takes holding the power button down to manually
> shut it down and stay off???
 

My Computer

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