WMP 11 Reset?


  1.    11 Feb 2008 #1
    Kurogin Guest

    WMP 11 Reset?


    I am having problems with my Windows Media Player 11 on Windows Vista Home
    Premium. I can no longer play any form of sound file unless its directly from
    a CD or a .wav file. I only get a single popping sound as I try to load any
    WMA or MP3 file and it says "media changing" before it loads. But I can still
    play WMV files with sound and picture. I thought that a solution to this
    problem might be to reset the player, but there seems to be no way of doing
    that without a clean reinstall of Vista. Is there any other possible solution?
      My System SpecsSystem Spec

  2.    19 Feb 2008 #2
    zachd [MSFT] Guest

    Re: WMP 11 Reset?



    What changed before this happened?
    What sound card do you have?
    What are the results of WMP's Help:About:Technical Support Information menu
    tool?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Kurogin" <Kurogin@xxxxxx> wrote in message
    news:ECCF21E5-E816-499A-9CD9-A465C2C3FA37@xxxxxx

    >I am having problems with my Windows Media Player 11 on Windows Vista Home
    > Premium. I can no longer play any form of sound file unless its directly
    > from
    > a CD or a .wav file. I only get a single popping sound as I try to load
    > any
    > WMA or MP3 file and it says "media changing" before it loads. But I can
    > still
    > play WMV files with sound and picture. I thought that a solution to this
    > problem might be to reset the player, but there seems to be no way of
    > doing
    > that without a clean reinstall of Vista. Is there any other possible
    > solution?

      My System SpecsSystem Spec

  3.    19 Feb 2008 #3
    Kurogin Guest

    Re: WMP 11 Reset?


    I tried to copy my Nickelback CD. All the Right Reasons, on to my computer
    and play it back, but I was given an error message which I should have read,
    but didn't and checked a box in another message box that said, "Do not show
    this message again" and then the audio stopped working. I can still play
    video files with sound on WMP 11 and I can still play the same WMA files on
    Rhapsody or RealPlayer. I have Realtek High Definition Audio built into my
    Asus M2N68-LA motherboard. The only other thing that I did before it stopped
    working was install Vista's SP1 RC1 Refresh.

    Windows Media Player
    Version 11.0.6001.7000
    Operating System
    Version: 6.0.6001 System Locale: en-CA
    Service Pack: 1.0 User Locale: en-CA
    Build Lab: 6001.longhorn.080101-1935 Geo ID: Canada
    Type: Workstation DRM Version: 11.0.6001.7000
    Architecture: x86 Indiv Version: 2.9.0.1
    Processors: 2

    Media Player Binaries
    Name Version Name Version Name Version
    wmp.dll 11.0.6001.7000 wmlaunch.exe 11.0.6001.7000 wmpshell.dll
    11.0.6001.7000
    wmplayer.exe 11.0.6001.7000 wmpband.dll 11.0.6001.7000 wmpsyncmgr.dll
    11.0.6000.6324
    wmploc.dll 11.0.6001.7000 wmpcm.dll 11.0.6001.7000 wmpconfig.exe
    11.0.6001.7000
    wmpps.dll 11.0.6000.6324 mpvis.dll 11.0.6000.6324 wmvcore.dll 11.0.6001.7000
    wmpeffects.dll 11.0.6001.7000 wmpdxm.dll 11.0.6001.7000 mf.dll 11.0.6001.7000

    Other Binaries
    Name Version Name Version Name Version
    drmv2clt.dll 11.0.6001.7000 DNSAPI.dll 6.0.6001.17128 jscript.dll 5.7.0.17128
    msnetobj.dll 11.0.6001.7000 dhcpcsvc.DLL 6.0.6001.17128 CLBCatQ.DLL
    2001.12.6931.17128
    MSOXMLMF.DLL 12.0.4518.1014 IPHLPAPI.DLL 6.0.6001.17128 gdiplus.dll
    5.2.6001.17128
    wmpnssci.dll 11.0.6001.7000 SSDPAPI.dll 6.0.6000.16386 dwmapi.dll
    6.0.6001.17128
    upnphost.dll 6.0.6001.17128 WINHTTP.dll 6.0.6001.17128 dbghelp.dll
    6.0.6001.17128
    slc.dll 6.0.6001.17128 upnp.dll 6.0.6001.17128 SHELL32.dll 6.0.6001.17128
    mdnsNSP.dll 1.0.4.12 cewmdm.dll 11.0.6001.7000 OLEACC.dll 4.2.5406.0
    winrnr.dll 6.0.6000.16386 FirewallAPI.dll 6.0.6001.17128 WINMM.dll
    6.0.6001.17128
    pnrpnsp.dll 6.0.6001.17128 mswmdm.dll 11.0.6001.7000 MSVFW32.dll
    6.0.6001.17128
    napinsp.dll 6.0.6001.17128 midimap.dll 6.0.6001.17128 VERSION.dll
    6.0.6001.17128
    rasadhlp.dll 6.0.6000.16386 MSACM32.dll 6.0.6001.17128 SHLWAPI.dll
    6.0.6001.17128
    NLAapi.dll 6.0.6001.17128 msacm32.drv 6.0.6001.17128 COMCTL32.dll
    6.10.6001.17128
    sensapi.dll 6.0.6000.16386 imagehlp.dll 6.0.6001.17128 AVRT.dll
    6.0.6001.17128
    schannel.dll 6.0.6001.17128 MSASN1.dll 6.0.6000.16386 uxtheme.dll
    6.0.6001.17128
    credssp.dll 6.0.6001.17128 CRYPT32.dll 6.0.6001.17128 OLEAUT32.dll
    6.0.6001.17128
    rtutils.dll 6.0.6000.16386 WINTRUST.dll 6.0.6001.17128 TFWAH.dll 3.8.2.8
    TAPI32.dll 6.0.6000.16386 ksuser.dll 6.0.6000.16386 ole32.dll 6.0.6001.17128
    rasman.dll 6.0.6001.17128 wdmaud.drv 6.0.6001.17128 SAMLIB.dll 6.0.6001.17128
    RASAPI32.dll 6.0.6001.17128 thumbcache.dll 6.0.6001.17128 PSAPI.DLL
    6.0.6000.16386
    MSVCR80.dll 8.0.50727.1434 MFPlat.DLL 11.0.6001.7000 WLDAP32.dll
    6.0.6001.17128
    psmsong.8.5.1302.1018.dll 8.5.1302.1018 audioeng.dll 6.0.6001.17128
    NTMARTA.DLL 6.0.6001.17128
    wmdmps.dll 11.0.6000.6324 AUDIOSES.DLL 6.0.6001.17128 NSI.dll 6.0.6001.17128
    msxml3.dll 8.100.1043.0 MMDevApi.dll 6.0.6001.17128 WS2_32.dll 6.0.6001.17128
    shdocvw.dll 6.0.6001.17128 PROPSYS.dll 6.0.6001.17128 USP10.dll
    1.626.6001.17128
    PortableDeviceApi.dll 6.0.6001.17128 USERENV.dll 6.0.6001.17128 LPK.DLL
    6.0.6001.17128
    PortableDeviceTypes.dll 6.0.6001.17128 SETUPAPI.dll 6.0.6001.17128
    msvcrt.dll 7.0.6001.17128
    wship6.dll 6.0.6001.17128 MSIMG32.dll 6.0.6000.16386 MSCTF.dll 6.0.6001.17128
    wshtcpip.dll 6.0.6001.17128 urlmon.dll 7.0.6001.17128 IMM32.DLL
    6.0.6001.17128
    wpdsp.dll 6.0.6001.17128 WMASF.DLL 11.0.6001.7000 GDI32.dll 6.0.6001.17128
    apphelp.dll 6.0.6001.17128 Secur32.dll 6.0.6001.17128 USER32.dll
    6.0.6001.17128
    mswsock.dll 6.0.6001.17128 iertutil.dll 7.0.6001.17128 RPCRT4.dll
    6.0.6001.17128
    NETAPI32.dll 6.0.6001.17128 Normaliz.dll 6.0.6000.16386 ADVAPI32.dll
    6.0.6001.17128
    wpclsp.dll 1.0.0.1 WININET.dll 7.0.6001.17128 kernel32.dll 6.0.6001.17128
    dhcpcsvc6.DLL 6.0.6001.17128 SXS.DLL 6.0.6001.17128 ntdll.dll 6.0.6001.17128
    WINNSI.DLL 6.0.6001.17128 rsaenh.dll 6.0.6001.17128

    Audio Codecs
    Type Name Format Binary Version
    ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 6.0.6000.16386
    ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm
    6.0.6000.16386
    ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 6.0.6000.16386
    ACM Microsoft ADPCM CODEC 0002 msadp32.acm 6.0.6000.16386
    ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055 l3codeca.acm
    1.9.0.401
    ACM Messenger Audio Codec 028E sirenacm.dll 8.5.1302.1018
    ACM Microsoft PCM Converter 0001
    DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 11.0.6001.7000
    DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 11.0.6001.7000
    DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 11.0.6001.7000
    DMO MP3 Decoder DMO 0055 mp3dmod.dll 11.0.6001.7000

    Video Codecs
    Type Name Format Binary Version
    ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16386
    ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6001.17128
    ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
    ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
    ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
    ICM DivX® 6.8 Codec (2 Logical CPUs) divx DivX.dll 6.8.0.14
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6001.7000
    DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6001.7000
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
    wmvdecod.dll 11.0.6001.7000
    DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6001.7000
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6001.7000

    MPEG/DVD Filters
    Type Name Binary Version
    video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    video MainConcept (Muvee) MPEG-2 Video Decoder muveem2vd.ax 1.1.0.9816
    video MainConcept (Muvee) MPEG Video Decoder muveedsmpeg.ax 1.0.0.77
    video Roxio Smart Encoder MPEG2VidCodec.dll 9.0.5.79
    video roxio DCFilters Mpeg I/II Decoder DCFilters9.dll 9.0.5.77
    video Roxio Smart Decoder MPEG2VidCodec.dll 9.0.5.79
    video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll 9.0.5.79
    video CBVA DMO wrapper filter cbva.dll 6.0.6001.17128
    video Roxio MPEG2 Encoder MPEG2VidCodec.dll 9.0.5.79
    video Sonic MPEG Video Decoder sonicdsmpeg.ax 1.1.3858.0
    video Sonic MPEG-2 Video Decoder sonicm2vd.ax 1.0.197.60322
    audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.6001.7000
    audio MainConcept (Muvee) MPEG Audio Decoder muveedsmpeg.ax 1.0.0.77
    audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll 9.0.5.79
    audio Sonic MPEG Audio Decoder sonicdsmpeg.ax 1.1.3858.0

    Plug-ins
    Type Name Binary Version
    Background Windows Live Messenger Music Plugin psmsong.8.5.1302.1018.dll
    8.5.1302.1018
    Now Playing Windows Media Top 10
    Background Windows Media Top 10 (Monitor)

    Services
    Name Key Binary Version
    FaroLatino Music and Video FaroLatino11_EN
    Media Guide MediaGuide
    PayPlay.FM PayPlay.FM
    VidZone VidZone

    Content Partner
    None Found

    lign="right">1.1.3858.0
    Plug-ins
    Type Name Binary Version
    Background Windows Live Messenger Music Plugin psmsong.8.5.1302.1018.dll
    8.5.1302.1018
    Now Playing Windows Media Top 10
    Background Windows Media Top 10 (Monitor)

    Services
    Name Key Binary Version
    FaroLatino Music and Video FaroLatino11_EN
    Media Guide MediaGuide
    PayPlay.FM PayPlay.FM
    VidZone VidZone

    Content Partner
    None Found

    Above are the results of WMP's Help:About:Technical Support Information menu
    tool?


    "zachd [MSFT]" wrote:

    >
    > What changed before this happened?
    > What sound card do you have?
    > What are the results of WMP's Help:About:Technical Support Information menu
    > tool?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    >
    > "Kurogin" <Kurogin@xxxxxx> wrote in message
    > news:ECCF21E5-E816-499A-9CD9-A465C2C3FA37@xxxxxx

    > >I am having problems with my Windows Media Player 11 on Windows Vista Home
    > > Premium. I can no longer play any form of sound file unless its directly
    > > from
    > > a CD or a .wav file. I only get a single popping sound as I try to load
    > > any
    > > WMA or MP3 file and it says "media changing" before it loads. But I can
    > > still
    > > play WMV files with sound and picture. I thought that a solution to this
    > > problem might be to reset the player, but there seems to be no way of
    > > doing
    > > that without a clean reinstall of Vista. Is there any other possible
    > > solution?
    >
    >
    >
      My System SpecsSystem Spec

  4.    02 May 2008 #4
    the_legend Guest

    Re: WMP 11 Reset?


    hi, i got similary problem after instaling sp1. the player dasnt whant play a
    stream radio.

      My System SpecsSystem Spec

  5.    02 May 2008 #5
    zachd [MSFT] Guest

    Re: WMP 11 Reset?



    Does
    http://support.microsoft.com/kb/940029
    fix you up?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "the_legend" <the_legend@xxxxxx> wrote in message
    news:84912767-5000-4434-829A-97E93A2531A5@xxxxxx

    > hi, i got similary problem after instaling sp1. the player dasnt whant
    > play a
    > stream radio.
    >

      My System SpecsSystem Spec

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