Start Menu Office 2007 shortcuts have stopped working


  1.    25 Mar 2008 #1
    PaulaSnap Guest

    Start Menu Office 2007 shortcuts have stopped working


    when I go to the Start menu, click on a recently used Office 2007 program or
    a pinned Office 2007 program, nothing happens. They don't launch. When I
    open an actual office 2007 file, the apps load fine however.

    My other pinned and recent apps shortcuts work - for example, Quickbooks,
    Epson Scan, MS Email, MS Internet

    Can anyone help me sort this out? Would really like to have a useful Start
    menu..

    THANKS!
    --
    Paula
      My System SpecsSystem Spec

  2.    25 Mar 2008 #2
    Join Date : Feb 2008
    Posts : 86
    XP Pro 32bit
    Local Time: 21:42


     

    Re: Start Menu Office 2007 shortcuts have stopped working


    Try deleting the shortcuts then recreating them.
      My System SpecsSystem Spec

  3.    26 Mar 2008 #3
    PaulaSnap Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    I deleted Excel from the Start menu, then re-added it by going into the
    Programs list, right clicking then picking "Pin to the Start Menu". It still
    doesn't work.

    Just for fun, I also picked "Add to Quick Launch", which puts it in my
    bottom toolbar to the right of the Start icon. When I click on it here it
    doesn't work either.

    I did the same thing with MS Word with the same results!

    I don't want to have to reinstall MS Office, but wondering if I do this
    next...
    --
    Paula


    "fuzor_silverbolt" wrote:

    >
    > Try deleting the shortcuts then recreating them.
    >
    >
    > --
    > fuzor_silverbolt
    >
    > -----------My Rig-----------
    > Manufacturer: Dell Inc.
    > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    > ~2.7GHz
    > Memory: 3326MB RAM
    > Hard Drive: 984 GB 2x500GB RAID 0
    > Video Card: NVIDIA GeForce 8800 GT
    > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    > Sound Card: SigmaTel High Definition Audio CODEC
    > Operating System: Windows Vista™ Ultimate 32bit
    >
      My System SpecsSystem Spec

  4.    27 Mar 2008 #4
    Ramesh, MS-MVP Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    Hi Paula,

    This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.

    See: http://windowsxp.mvps.org/slowrightclick.htm
    (Proceed directly to "Method 2" in that page.)

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@xxxxxx
    I deleted Excel from the Start menu, then re-added it by going into the
    Programs list, right clicking then picking "Pin to the Start Menu". It still
    doesn't work.

    Just for fun, I also picked "Add to Quick Launch", which puts it in my
    bottom toolbar to the right of the Start icon. When I click on it here it
    doesn't work either.

    I did the same thing with MS Word with the same results!

    I don't want to have to reinstall MS Office, but wondering if I do this
    next...
    --
    Paula


    "fuzor_silverbolt" wrote:

    >
    > Try deleting the shortcuts then recreating them.
    >
    >
    > --
    > fuzor_silverbolt
    >
    > -----------My Rig-----------
    > Manufacturer: Dell Inc.
    > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    > ~2.7GHz
    > Memory: 3326MB RAM
    > Hard Drive: 984 GB 2x500GB RAID 0
    > Video Card: NVIDIA GeForce 8800 GT
    > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    > Sound Card: SigmaTel High Definition Audio CODEC
    > Operating System: Windows Vista™ Ultimate 32bit
    >
      My System SpecsSystem Spec

  5.    27 Mar 2008 #5
    PaulaSnap Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    Dear Ramesh,

    Thank you so much! Problem solved. It was a WebEx context menu which I
    recently installed...And yes, I used Option 2, not Option 1...

    Cheers
    --
    Paula


    "Ramesh, MS-MVP" wrote:

    > Hi Paula,
    >
    > This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
    >
    > See: http://windowsxp.mvps.org/slowrightclick.htm
    > (Proceed directly to "Method 2" in that page.)
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > Windows® Troubleshooting http://www.winhelponline.com
    > Winhelponline.com blog http://www.winhelponline.com/blog
    >
    >
    > "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@xxxxxx
    > I deleted Excel from the Start menu, then re-added it by going into the
    > Programs list, right clicking then picking "Pin to the Start Menu". It still
    > doesn't work.
    >
    > Just for fun, I also picked "Add to Quick Launch", which puts it in my
    > bottom toolbar to the right of the Start icon. When I click on it here it
    > doesn't work either.
    >
    > I did the same thing with MS Word with the same results!
    >
    > I don't want to have to reinstall MS Office, but wondering if I do this
    > next...
    > --
    > Paula
    >
    >
    > "fuzor_silverbolt" wrote:
    >

    > >
    > > Try deleting the shortcuts then recreating them.
    > >
    > >
    > > --
    > > fuzor_silverbolt
    > >
    > > -----------My Rig-----------
    > > Manufacturer: Dell Inc.
    > > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    > > ~2.7GHz
    > > Memory: 3326MB RAM
    > > Hard Drive: 984 GB 2x500GB RAID 0
    > > Video Card: NVIDIA GeForce 8800 GT
    > > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    > > Sound Card: SigmaTel High Definition Audio CODEC
    > > Operating System: Windows Vista™ Ultimate 32bit
    > >
    >
      My System SpecsSystem Spec

  6.    28 Mar 2008 #6
    Ramesh, MS-MVP Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    Excellent!

    You're welcome Paula.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:9C4963F4-177D-4C64-B9D5-C54AA5D99D22@xxxxxx
    Dear Ramesh,

    Thank you so much! Problem solved. It was a WebEx context menu which I
    recently installed...And yes, I used Option 2, not Option 1...

    Cheers
    --
    Paula


    "Ramesh, MS-MVP" wrote:

    > Hi Paula,
    >
    > This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
    >
    > See: http://windowsxp.mvps.org/slowrightclick.htm
    > (Proceed directly to "Method 2" in that page.)
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > Windows® Troubleshooting http://www.winhelponline.com
    > Winhelponline.com blog http://www.winhelponline.com/blog
    >
    >
    > "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@xxxxxx
    > I deleted Excel from the Start menu, then re-added it by going into the
    > Programs list, right clicking then picking "Pin to the Start Menu". It still
    > doesn't work.
    >
    > Just for fun, I also picked "Add to Quick Launch", which puts it in my
    > bottom toolbar to the right of the Start icon. When I click on it here it
    > doesn't work either.
    >
    > I did the same thing with MS Word with the same results!
    >
    > I don't want to have to reinstall MS Office, but wondering if I do this
    > next...
    > --
    > Paula
    >
    >
    > "fuzor_silverbolt" wrote:
    >

    > >
    > > Try deleting the shortcuts then recreating them.
    > >
    > >
    > > --
    > > fuzor_silverbolt
    > >
    > > -----------My Rig-----------
    > > Manufacturer: Dell Inc.
    > > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    > > ~2.7GHz
    > > Memory: 3326MB RAM
    > > Hard Drive: 984 GB 2x500GB RAID 0
    > > Video Card: NVIDIA GeForce 8800 GT
    > > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    > > Sound Card: SigmaTel High Definition Audio CODEC
    > > Operating System: Windows Vista™ Ultimate 32bit
    > >
    >
      My System SpecsSystem Spec

  7.    20 Apr 2008 #7
    joelkinzel Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    On Mar 27, 8:30 am, "Ramesh, MS-MVP" <ramesh@xxxxxx> wrote:

    > Hi Paula,
    >
    > This issue is caused by a third-party shell extension, which seems to onlyaffect the Windows Installer shortcuts like Office shortcuts.
    >
    > See:http://windowsxp.mvps.org/slowrightclick.htm
    > (Proceed directly to "Method 2" in that page.)
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > Windows Troubleshootinghttp://www.winhelponline.com
    > Winhelponline.com bloghttp://www.winhelponline.com/blog

    I am having the same problem and tried this method. It did not work :
    (. I disabled the three non-microsoft context menus that I had and the
    Office 2007 apps STILL won't launch from the start menu. I used the
    suggested program and disabled them 1 by 1, restarting after each. Now
    all non-ms context menus are disable and the apps don't launch. Any
    thoughts?

      My System SpecsSystem Spec

  8.    12 Jun 2008 #8
    Hoevelmann Guest

    Re: Start Menu Office 2007 shortcuts have stopped working



    I am having a similar problem.....
    When I click on start in XP.....My documents, My Pictures, My Music, My
    computer, control Panel etc will not open when I click on them. If I
    put them on my desktop they still do not work. The, Help and Support
    and Run...work correctly but the Search will not open


    --
    Hoevelmann
    ------------------------------------------------------------------------
    Hoevelmann's Profile: http://forums.techarena.in/member.php?userid=51482
    View this thread: http://forums.techarena.in/showthread.php?t=938795

    http://forums.techarena.in

      My System SpecsSystem Spec

  9.    12 Jun 2008 #9
    Nonny Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    On Thu, 12 Jun 2008 17:39:58 +0100, "Gordon"
    <gbplinux@xxxxxx> wrote:

    >"Hoevelmann" <Hoevelmann.3awh3f@xxxxxx> wrote in message
    >news:Hoevelmann.3awh3f@xxxxxx

    >>
    >> I am having a similar problem.....
    >> When I click on start in XP.....My documents, My Pictures, My Music, My
    >> computer, control Panel etc will not open when I click on them. If I
    >> put them on my desktop they still do not work. The, Help and Support
    >> and Run...work correctly but the Search will not open
    >>
    >>
    >
    >Then I suggest you post to an XP group - this one is for VISTA, as in the
    >title.....
    It's another one of those wretched vBulletin board people.
      My System SpecsSystem Spec

  10.    06 Jul 2008 #10
    John B Guest

    Re: Start Menu Office 2007 shortcuts have stopped working


    Hi Ramesh,
    I've got the same issue with MS Office 2007 apps (Excel & Word & Powerpoint)
    not running when pinned to the start menu - and also not running from the
    recent apps list on the start menu.

    I've tried "method 2" with the ShellExView as many posts have indicated --
    and ended up turning off EVERY non-microsoft entry, rebooting, and still
    having the same problem.

    Other thoughts?

    "Ramesh, MS-MVP" wrote:

    > Excellent!
    >
    > You're welcome Paula.
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > Windows® Troubleshooting http://www.winhelponline.com
    > Winhelponline.com blog http://www.winhelponline.com/blog
    >
    >
    > "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:9C4963F4-177D-4C64-B9D5-C54AA5D99D22@xxxxxx
    > Dear Ramesh,
    >
    > Thank you so much! Problem solved. It was a WebEx context menu which I
    > recently installed...And yes, I used Option 2, not Option 1...
    >
    > Cheers
    > --
    > Paula
    >
    >
    > "Ramesh, MS-MVP" wrote:
    >

    > > Hi Paula,
    > >
    > > This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
    > >
    > > See: http://windowsxp.mvps.org/slowrightclick.htm
    > > (Proceed directly to "Method 2" in that page.)
    > >
    > > --
    > > Regards,
    > >
    > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > > Windows® Troubleshooting http://www.winhelponline.com
    > > Winhelponline.com blog http://www.winhelponline.com/blog
    > >
    > >
    > > "PaulaSnap" <PaulaSnap@xxxxxx> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@xxxxxx
    > > I deleted Excel from the Start menu, then re-added it by going into the
    > > Programs list, right clicking then picking "Pin to the Start Menu". It still
    > > doesn't work.
    > >
    > > Just for fun, I also picked "Add to Quick Launch", which puts it in my
    > > bottom toolbar to the right of the Start icon. When I click on it here it
    > > doesn't work either.
    > >
    > > I did the same thing with MS Word with the same results!
    > >
    > > I don't want to have to reinstall MS Office, but wondering if I do this
    > > next...
    > > --
    > > Paula
    > >
    > >
    > > "fuzor_silverbolt" wrote:
    > >

    > > >
    > > > Try deleting the shortcuts then recreating them.
    > > >
    > > >
    > > > --
    > > > fuzor_silverbolt
    > > >
    > > > -----------My Rig-----------
    > > > Manufacturer: Dell Inc.
    > > > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    > > > ~2.7GHz
    > > > Memory: 3326MB RAM
    > > > Hard Drive: 984 GB 2x500GB RAID 0
    > > > Video Card: NVIDIA GeForce 8800 GT
    > > > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    > > > Sound Card: SigmaTel High Definition Audio CODEC
    > > > Operating System: Windows Vista™ Ultimate 32bit
    > > >
    > >
    >
      My System SpecsSystem Spec

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Start Menu Office 2007 shortcuts have stopped working

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