service pack 1

hello all

i am trying to up grade vista basics to home premium (through upgrade disk )when i get to upgrade screen upgrade option is disabled (keep original files & settings) it is saying i need to install service pack 1 i have all available updates installed but when i check updates i cant see sevice pack 1. i have tried to download this from microsoft site ,after downloading, i click run then nothing, anyone any clues as this is driving me nuts

cheers

tam :sa:

First uninstall all 3p security software -firewall,antivirus,antispyware

If it don't help follow below:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt

2.Try reregister WU How do I reset Windows Update components?
3.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
This tool even don't help create CheckSur.log file in C:\Windows\Logs\CBS\CheckSUR.log


4.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm

5.Prepare logs MAIN+EXTRAS from OTL http://oldtimer.geekstogo.com/OTL.exe
(leave default settings)

FireGenReport.htm,CheckSur.log,sfcdetails.txt nad both OTL logs pack and attache to post

flavius

cheers for the reply i managed to get sp1 by saving file rather than running it....then installing it from desktop...worked a treat ,am now upgraded to home premium using upgrade option (keep files & settings) but thanks for the tips

cheers tam

a tip for anyone upgrading editions make sure ANTI-VIRUS is switched OFF as after an 1hr of installing it will fail and revert you back to your original version...learned the hard way.lol