OS is Vista Home Premium. Windows Update fails when trying to install KB980248. I can download the Update KB980248 manually, but the installation fails. The error code is 80070020.
The error indicates that the process is being used by another program
Perform a clean boot to determine the source of the other use. http://support.microsoft.com/kb/929135
The above procedure should solve your problem. If it does not and you are certain that you follwed the procedure correctly, try these methods. Ask about method 1, above if you have questions, it should work
Thank you. The problem that I asked about exists on my son's computer and not mine. When I get access to his computer, I will give your suggestions a try and report back. Merry Christmas.
Merry Christmas
Try to disable the AV and Firewall. I think that the problem
if it does not work
try the clean boot
if that does not work go with the other suggestions
Take care