Windows Update error code 8024A000; unable to install any update.


  1.    11 Aug 2014 #1
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

    Windows Update error code 8024A000; unable to install any update.


    Hey all,

    So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

    Namely, I am completely unable to install any Windows Update. Not even MSE will install.

    I tried running SURT, but got error code 0x8000247
    I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

    The displayed error codes are:
    In WU: "8024A000"
    In SURT: "0x8000247"
    Whilst installing MSE: "0x80070643".

    Attached you will find CBS.log and MSINFO with my system specs.


    Cheers and many thanks in advance,
    Nommy

    CBS.log MSINFO32.nfo
    Last edited by nommy the first; 11 Aug 2014 at 09:52. Reason: Attachments didn't display.
      My System SpecsSystem Spec

  2.    11 Aug 2014 #2
    Join Date : Dec 2011
    Wales - usually in the pub :)
    Posts : 622
    Vista HP 32-bit (also 64-bit VM)
    Local Time: 13:47
    uk uk wales

     

    Re: Windows Update error code 8024A000; unable to install any update.


    That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
    Please post an MGADiag report BEFORE doing the below potential fixes.

    This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

    Installing the Intel Drivers
    try downloading and installing them from here -
    https://downloadcenter.intel.com/Det...&DwnldID=17882

    (IATA89ENU.exe)

    Once complete, please reboot twice, then post another MGADiag report.


    If nothing has changed, try this...

    Please run the following commands in an Elevated Command Prompt

    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC

    once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

    If neither of them work, we'll re-evaluate.
    Last edited by NoelDP; 11 Aug 2014 at 12:16. Reason: Changed Intel patch to one pore suited to Vista
      My System SpecsSystem Spec

  3.    11 Aug 2014 #3
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

      Thread Starter

    Re: Windows Update error code 8024A000; unable to install any update.


    Hey Noel,

    In the beginning I also thought of a counterfeit installation, especially since my dad's computer guy was a bit shady when I asked him about his Microsoft partnershift, but I already ran an MGA on most of those, and all came out clean.

    I haven't run an MGA on this machine yet, but I did activate Windows by phone less than three hours ago.
    Here's the MGA;
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-B2XWC-P3Y7K-P8HRG
    Windows Product Key Hash: u6lWFDSpM8Pdt4FqbFi3hPFrq10=
    Windows Product ID: 89576-OEM-7247087-64062
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {DE5A07E3-B4BB-404B-912F-521FBC715A20}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\version.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\query.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DE5A07E3-B4BB-404B-912F-521FBC715A20}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P8HRG</PKey><PID>89576-OEM-7247087-64062</PID><PIDType>8</PIDType><SID>S-1-5-21-1302118726-1218252579-3908633232</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 7730G </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v0.3509</Version><SMBIOSVersion major="2" minor="5"/><Date>20080917000000.000000+000</Date></BIOS><HWID>0A323507018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Versie van Software Licensing-service: 6.0.6000.16386
    Naam: Windows(TM) Vista, Business edition
    Beschrijving: Windows Operating System - Vista, OEM_COA_SLP channel
    Activerings-id: f758e09b-7c7c-492c-b78c-aba5bd4e3f5b
    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 89576-00144-470-864062-02-1043-6000.0000-2232014
    Installatie-id002451674496642564630935950764086916723194142165844353
    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkId=57201
    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkId=57203
    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkId=57205
    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkId=57204
    Gedeeltelijke productcode: P8HRG
    Licentiestatus: licentie
    
    Windows Activation Technologies-->
    N/A
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEAeqiUj3J/9uZeGdJt8vRE2CCWDG6sViqF
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      ASF!            OEMID         OEMTBL  
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
    Looks genuine on the first glance, but the hellish lot of file mismatches are making me doubt.
    If anything, the original laptop before the HDD crashed had a valid, genuine license on it. After the HDD crashed and was replaced my dad's computer guy gave me a Vista install disk with it (which I asked for it, since the DigitalRiver Vista ISO's are down) with which I installed Vista on this laptop. I activated with the original key on the sticker at the bottom of the laptop. Windows then told me that it coudn't verify the activation (most likely because I hadn't installed the wireless drivers yet and had no internet connection) so I activated it by phone.

    One note, the ACER Support website doesn't list this website so I had to download all drivers via third party websites. A few drivers looked like they were meant for other devices and so I removed/replaced them, but I can't say for 100% that all drivers are correct, some may be faulty. Could a faulty driver cause this?


    Thanks mate
    Nommy
      My System SpecsSystem Spec

  4.    11 Aug 2014 #4
    Join Date : Dec 2011
    Wales - usually in the pub :)
    Posts : 622
    Vista HP 32-bit (also 64-bit VM)
    Local Time: 13:47
    uk uk wales

     

    Re: Windows Update error code 8024A000; unable to install any update.


    That list of file mismatches is exactly what I was expecting to see at this point.
    The reason that it's not showing as non-genuine is that there's no WAT update for Vista

    Have you tried validating at www.microsoft.com/genuine/validate yet?
    That may kick it into a non-genuine status.
      My System SpecsSystem Spec

  5.    11 Aug 2014 #5
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

      Thread Starter

    Re: Windows Update error code 8024A000; unable to install any update.


    Aah, I didn't know that Vista didn't have WAT. You learn something every day

    I didn't use online activation yet, let's see what happens.
    Mhm, expected it to unvalidate, but instead it validated smoothly, heh.
    Here's a screenshot from the website, it's in Dutch, but roughly translated it says "Welcome to Microsoft! The version of Windows installed on this machine is valid."
    Windows Update error code 8024A000; unable to install any  update.-naamloos-jpg

    Time to reinstall the Intel storage drivers?


    Nommy
      My System SpecsSystem Spec

  6.    11 Aug 2014 #6
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

      Thread Starter

    Re: Windows Update error code 8024A000; unable to install any update.


    Oh, I just noticed, every time I go to Windows Update the window freezes. Only way for me to remove it is to restart explorer.exe



    Nommy
      My System SpecsSystem Spec

  7.    11 Aug 2014 #7
    Join Date : Dec 2011
    Wales - usually in the pub :)
    Posts : 622
    Vista HP 32-bit (also 64-bit VM)
    Local Time: 13:47
    uk uk wales

     

    Re: Windows Update error code 8024A000; unable to install any update.


    That'd figure - I suspect that the whole Crypto system is borked.

    Try the Intel drivers, and we'll see what happens.

    You could try installing SP1 and SP2 - that may kick the system into submission.
      My System SpecsSystem Spec

  8.    17 Aug 2014 #8
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

      Thread Starter

    Re: Windows Update error code 8024A000; unable to install any update.


    Hey Noel, sorry for taking so long, but I just got home from GamesCom in Koln, Germany

    Try the Intel drivers, and we'll see what happens.
    Just did this. Now the WU window no longer makes explorer.exe crash, but it still gives the same error.

    You could try installing SP1 and SP2 - that may kick the system into submission.
    I would if I could mate, but everything WU related doesn't install. I tried WU, MSE and SURT.

    Please run the following commands in an Elevated Command Prompt

    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC
    Trying this now, will report if it works. Should I post an MGA afterwards or run another SCF?


    Thanks for helping,
    Nommy
      My System SpecsSystem Spec

  9.    17 Aug 2014 #9
    Join Date : Jul 2014
    Posts : 16
    Microsoft Windows 8.1 64-bit Professional
    Local Time: 13:47
    netherlands european union

      Thread Starter

    Re: Windows Update error code 8024A000; unable to install any update.


    once complete, leave the system alone for at least an hour to rebuild the database
    Hmm, not sure what was supposed to happen, but it took less than a minute to complete all commands.. I then restarted the machine and if I look in /System32/, I see both a CATROOT2 and a CATROOT2OLD folder, so I guess it did what it was supposed to do?

    Anyhow, WU still doesn't work and gives me the same error


    Nommy
      My System SpecsSystem Spec

  10.    05 Jun 2015 #10
    Join Date : Jun 2015
    Posts : 2
    Vista Home Premium 32-bit
    Local Time: 13:47


     

    Re: Windows Update error code 8024A000; unable to install any update.


    Hi Noel,

    I have been caught out by these Intel Drivers more than once.

    Thanks for the reminder.

    Quote Originally Posted by NoelDP View Post
    That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
    Please post an MGADiag report BEFORE doing the below potential fixes.

    This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

    Installing the Intel Drivers
    try downloading and installing them from here -
    https://downloadcenter.intel.com/Det...&DwnldID=17882

    (IATA89ENU.exe)

    Once complete, please reboot twice, then post another MGADiag report.


    If nothing has changed, try this...

    Please run the following commands in an Elevated Command Prompt

    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC

    once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

    If neither of them work, we'll re-evaluate.
      My System SpecsSystem Spec

Windows Update error code 8024A000; unable to install any update.

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