windows update just seems to hang while checking.


  1.    10 Jan 2017 #491
    Join Date : Jan 2017
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    Re: windows update just seems to hang while checking.


    Hi Imacri,

    That's good news that you were able to install both updates. Do you think I should manually update KB890830? Although when I went to the microsoft catalogue webpage, it is giving me two options to download that file:

    "Download Updates
    Windows Malicious Software Removal Tool - January 2017 (KB890830)
    windows-kb890830-v5.44-delta_34e8b5073215e93a888449ac9a85e926dae2d761.exe
    windows-kb890830-v5.44_5349560eee73dff6e220a86cd59c9bacf9c2e01f.exe"

    Or is one file for x86 and the other x64? Also I noticed the file size for the KB890830 is 48.3mb but I noticed when I downloaded the combined updates of KB3216775 and KB890830 on windows update, the total size for both of them was about 11mb. So I'm unsure what the best option is regarding this update.
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  2.    10 Jan 2017 #492
    Join Date : Nov 2009
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    Vista Home Premium x64
    Local Time: 21:25


     

    Re: windows update just seems to hang while checking.


    Edit: Just read Imacri's post at answers.microsoft so I see installers aren't needed
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  3.    11 Jan 2017 #493
    Join Date : Aug 2015
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    Vista Home Premium 32-bit SP2
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    canada

     

    Re: windows update just seems to hang while checking.


    Quote Originally Posted by Strand View Post
    Do you think I should manually update KB890830? Although when I went to the microsoft catalogue webpage, it is giving me two options to download that file....
    Hi Strand:

    This is a bit off topic but I'm going on a long rant since so many Vista SP2 users are now having problems with the Malicious Software Removal Tool (MSRT).

    Other users might want to chime in on this, but I would suggest you wait for the February 2017 Patch Tuesday updates on 14-Feb-2017 and see if the MSRT runs normally. The MSRT only scans for a small subset of malware and if you have a patched operating system and a decent antivirus program running in real-time protection mode the monthly MSRT scans provide little or no additional protection for your computer. Microsoft, on the other hand, wants users to run this tool because they now collect "non-identifiable" telemetry on your machine during every MSRT scan and send that information back to their servers as a monthly Heartbeat Report, regardless of whether the scan detects malware or not.

    The reliability of the MSRT has become problematic for Vista SP2 users since these "Checking for updates..." hangs started, especially for users like you where Windows Update has gone more than 60 days with installing available updates. The MS support article KB890830 notes that "if the tool is more than 60 days out-of-date, the tool will remind you to look for a new version of the tool" and many Vista SP2 users find that the same MSRT is either re-offered multiple times a month (see Vistaar's thread <here>) or stops be offered altogether (see a.h.h.10's thread <here>) when monthly MSRT scans get out-of-sync with the Patch Tuesday updates.

    If you have any concerns, open your MSRT scan log (C:\Windows\Debug\mrt.log) with Notepad or any other text editor and see if you can find an entry for the January 2017 v5.44 of the tool. See the attached .txt file for my latest log entry - the scan results shows that v5.44 of the tool "Successfully Submitted Heartbeat Report" and had a "Return code: 0 (0x0)". A return code of "0 (0x0)" is normal and means "no infection found".

    MSRT v5_44 Scan Log January 2017.txt

    If you'd like to install a new copy of the MSRT I'd suggest you download from the Microsoft Download Center at Access Denied and then run the tool manually as instructed in the MalwareTips tutorial How To Use Windows Malicious Software Removal Tool. The Microsoft Download Center webpage should automatically detect your Windows OS and offer you the correct 32-bit or 64-bit version of the tool.

    I'm not sure if the file names you posted are for the 32-bit or 64-bit version of the tool, but manual downloads of the tool tend to be relatively large (e.g., around 50 MB) because the 32-bit standalone .msu installer is designed to run on all 32-bit versions of Windows. I believe the "delta" in windows-kb890830-v5.44-delta_34e8b5073215e93a888449ac9a85e926dae2d761.exe means it is a smaller incremental update for systems that already have the December 2016 v5.43 of the the tool.
    ------------
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    Last edited by lmacri; 21 Mar 2017 at 13:58.
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  4.    11 Jan 2017 #494
    Join Date : Nov 2009
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by lmacri View Post
    My entire Windows Update completed in under 15 min
    Mine took no time as well. Any idea why this Tuesday batch is different?
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  5.    11 Jan 2017 #495
    Join Date : Aug 2015
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    canada

     

    Re: windows update just seems to hang while checking.


    Quote Originally Posted by VFN View Post
    Mine took no time as well. Any idea why this Tuesday batch is different?
    Hi VFN:

    I have no idea, but it wasn't just Vista SP2 that received a small number of Patch Tuesday updates in January 2017.

    According to the Microsoft Security Bulletin Summary for January 2017 there were only four security bulletins published for all versions of Windows this month. That includes KB3216755 (Vista and Win 7 only) plus a few miscellaneous updates for the Edge browser, Adobe Flash (Win 8.1 and Win 10 only) and MS Office 2016. Woody Leonhard noted in his 10-Jan-2017 AskWoody.com article Windows 7, 8.1 patches are up, "That's the lightest Patch Tuesday I've ever seen."
    ------------
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  6.    13 Jan 2017 #496
    Join Date : Dec 2016
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    usa

     

    Re: windows update just seems to hang while checking.


    Just went for it.

    Without any pre-downloading, "Checking for updates..." took almost exactly twenty-four minutes. The only hits I got were KB3216775 and KB890830. I don't typically bother with the MSRTs since getting MSE, so I only grabbed the KB3216775 and went on my way. All went down without any fuss.

    Congratulations to all the speedsters this month! 'Till next time...
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  7.    15 Jan 2017 #497
    Join Date : Aug 2015
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by lmacri View Post
    Microsoft released permanent fixes for both Win 7 SP1 and Win 8.1 (but not Vista SP2) in July 2016 to fix the slow Windows Updates.

    The fix for Win 7 SP1 is the optional KB3172605 (July 2016 monthly update rollup for Win 7 SP1 and Windows Server 2008 R2), a bundle of six separate non-security hotfixes. One of those hotfixes, KB3161647, updates the Win 7 SP1 Windows Update Agent to v7.6.7601.23453 and provides "an optimization that addresses long scan time for updates". If the Win 7 SP1 machine has not been updated since April 2015 users will have to install the prerequisite servicing stack KB3020369 first. Step-by-step instructions for installing KB3172605 on a Win 7 SP1 computer are posted in Canadian Tech's thread Windows 7 Update Solution in the MS Answers forum....

    Just an FYI about an interesting discussion started yesterday (14-Jan-2017) in the AskWoody.com thread Has Microsoft (finally!) solved the Windows 7 slow-update problem? - and it appears the answer might be "yes". Better late than never, I guess.

    The above quote notes the optional update KB3172605 will permanently fix the "Checking for updates..." hangs on Win 7 SP1 machines because it includes a hotfix that patches the Win 7 Windows Update Agent (wuaueng32.dll) to v7.6.7601.23453 - see Canadian Tech's thread Windows 7 Update solution in the MS Answers forum.

    Microsoft is now claiming that they have solved the slow Windows Updates for Win 7 SP1 without requiring users to manually install KB3172605. Microsoft has finally pulled (expired) several updates for Win 7 that have been superseded (replaced) by newer updates (see ch100's partial list <here>) so that older Win 7 Windows Update Agents can search for available updates in a reasonable amount of time.

    User ch100 posted a summary <here> and noted that Win 7 SP1 computers with limited amounts of RAM might still benefit from having KB3138612 (Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016, which updates the WUA to v7.6.7601.19161) or KB3172605 (WUA v7.6.7601.23453) if Win 7 SP1 is several months out-of-date.

    No word on whether Microsoft has a similar plan to expire any superseded updates for Vista SP2 and/or update our old Windows Update Agent v7.6.7600.256 (released June 2012), but I very much doubt that is going to happen now given that extended support for Vista SP2 is ending in a few months on 11-Apr-2017.
    ------------
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  8.    17 Jan 2017 #498
    Join Date : Sep 2011
    US of A
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    Re: windows update just seems to hang while checking.


    I tried the most recent KB and WU still didn't find any updates after 10 hours or so. I think from here on out I won't be able to get any more updates but each month I'll try the most recent recommended KB and hope that it works. Considering that I rarely use the VM it isn't worth anymore of my time than that. I won't be performing a clean install or a WU reset both of which will require days of checking anyway.
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  9.    18 Jan 2017 #499
    Join Date : Apr 2013
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    Re: windows update just seems to hang while checking.


    From keep dipping in and reading this thread I suspect that myself, like many, have got thoroughly fed up with all this.

    For interest I loaded my Vista SP1 + SP2 image that is fully updated to mid 2015 with zero failed updates. Its a no go, it just sits there contributing to global warming.

    Nothing to lose, I popped an OEM Vista install disk into the drive and installed Vista Ultimate. Within no more than a few minutes this had found the first couple of hundred updates.

    I'm not sure if that tells anything or not.

    I was hoping to have been able to view these updates without installing them (to see if any update client KB number or some such clue showed) but it wouldn't let me. I had neither the time nor the inclination to see what would have happened if I had left it to churn through installing all these initial updates.

    I fully accept that Vista is aging fast and that things have moved on, what I can't accept is that MS have somehow felt it acceptable to 'break' what has for many been an OS that has served and performed well. It is mine. I bought it and would expect to be able to use it for as long as I have suitable hardware. OK, so those of us who are familiar with all this can disable WU but think of all those that haven't a clue. MS has unethically forced their hand into moving to something else.
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  10.    18 Jan 2017 #500
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    Re: windows update just seems to hang while checking.


    Quote Originally Posted by Mooly View Post
    ...I popped an OEM Vista install disk into the drive and installed Vista Ultimate. Within no more than a few minutes this had found the first couple of hundred updates. I'm not sure if that tells anything or not.
    I think it tells us that the install disk does not include SP2.
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