Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


  1.    26 Feb 2016 #21
    Join Date : Feb 2016
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    After installing the optional KB3118401 I attempted a second installation of Microsoft Security Essentials - 4.9.218.0 (KB3140527).

    The installation was successful and never prompted to re-boot.

    After a re-boot to determine any problems, the bootup was much slower before the login menu appeared. During bootup and login I remember a "Preparing Desktop" message, after-which a black screen appeared. 15 plus minutes looking at a black screen with little disk activity I attempted another re-boot and login with similar results.

    After performing a system restore with successful login, everything is back to the way it was with MSE 4.8.

    My opinion is there is some sort of compatibility issue during login, while loading the Windows Desktop Manager, processes and services.. This is an older IBM PC, that's never exhibited any problems in the past. MSE 4.9 was working ok immediately after installation and before rebooting.

    I can't say the problem is specifically with Windows Vista. It's possibly there is some sort of compatibility issue with my installation such as hardware / video drivers and/or processes and services during login. However I'm not ruling out some sort of OS compatibility conflict.
    Last edited by albertz; 27 Feb 2016 at 01:40.
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  2.    26 Feb 2016 #22
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    Quote Originally Posted by NigelPH View Post
    During one of my several system restores due to this problem, I twice tried Windows Vista repair tool on the Vista Operating System CD, but the tool reported that it could not find anything to repair.
    There are different repair options in that guide including a repair install. I suggest that you go through them in order.
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  3.    26 Feb 2016 #23
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    Quote Originally Posted by Vistaar View Post
    Well I have hidden the update, but the number of problem reports still seems fairly small for an update released two days ago.

    A question for those who have actually seem this problem: Did you also install the optional KB3118401 (published February 15)?
    So now all of a sudden today this KB3118401 shows up in my Important updates ? Anyway i'm not going to run this update and try KB3140527 again until someone figures out whats going on. I can't afford for my system to be down right because its tax season and I am a tax preparer
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  4.    26 Feb 2016 #24
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    First, I want to welcome all the new members who have joined the forum because of this unfortunate problem. Another issue of much concern to Vista users now is the increasing scarcity of browsers that support Vista, e.g. MY Vista will stop receiving Google Chrome updates soon....

    Getting back to the problem at hand: Although there have been a couple of problem reports by Windows 7 users, it looks more and more like the black screen after logon issue is exclusive to Vista. There are even Windows 7 users who insist that there is nothing wrong with the MSE 4.9 update. If there is any Vista user who has had no problem with the update, then we would very much like to hear from you! As for myself, I am avoiding this update like the plague. For the time being, I can't see any reason not to continue using MSE 4.8. It's less than a year old, and independent tests have found it to be considerably more effective than earlier versions, whereas any advantages of 4.9 remain to be demonstrated. Of course in the longer term, there will either have to be some resolution or we will have to turn to third-party antivirus solutions.

    It seems that there is one notable addition to the MSE 4.9 GUI: The Settings tab now has an Administrator -> Turn on this app setting that can be deselected (see MSE update to 4.9 - Security | DSLReports Forums). One Vista user suffering from this problem has found that turning off MSE in Safe Mode makes it possible to log into Windows normally, albeit without any virus protection from MSE (see Windows Vista x64 BKSOD after login or no access in normal mode - suspect MSE - Windows Vista - and BTW I'm concerned about the age of the removal tool that was recommended there).
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  5.    26 Feb 2016 #25
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    I too had this issue when trying to install MSE update, boot was extremely slow. (not much free space, slow anyway, this made it twice as slow!) log in screen was not there and it said preparing your desktop please wait. Then when log in did appear it wouldn't log in and eventually black screened. No sound when boot happened, usually there is obvious sound. I only got back into my system by main hard drive boot and safe mode start then system restore which is where I found that recent install to be the issue so I stop it from installing while allowing the optional 64bit vista update that stated to solve windows issues. It installed successfully. My logs show that the MSE installed successfully also but obviously it did not as it is still available for download in the update center. I agree with following use of the old program 4.8 as it is still working fine on my system and I have just ran a most recent scan today without issue. Thanks for posting! If I encounter further error, I'll post back as well
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  6.    26 Feb 2016 #26
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    I too had this issue when trying to install MSE update, boot was extremely slow. (not much free space, slow anyway, this made it twice as slow!) log in screen was not there and it said preparing your desktop please wait. Then when log in did appear it wouldn't log in and eventually black screened. No sound when boot happened, usually there is obvious sound. I only got back into my system by main hard drive boot and safe mode start then system restore which is where I found that recent install to be the issue so I stopped it from installing while allowing the optional 64bit vista update that stated "to solve windows issues." It installed successfully. My logs show that the MSE installed successfully also but obviously it did not as it is still available for installation in the update center. I agree with following the use of the old program 4.8 as it is still working fine on my system and I have just ran a most recent scan today without issue. Thanks for posting! If I encounter further error, I'll post back as well
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  7.    27 Feb 2016 #27
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    I'll think that I'll skip it on Vista and probably on 7 as well.
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  8.    27 Feb 2016 #28
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    Windows Vista Home Premium Version 6.0.6002.18005 Service Pack 2 32-bit
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    Quote Originally Posted by townsbg View Post
    There are different repair options in that guide including a repair install. I suggest that you go through them in order.
    I did try all the different repair options available on the CD.

    I have restored my system to MSE 4.8 and I shall hide the MSE 4.9 update request as others have suggested.
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  9.    27 Feb 2016 #29
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    There are different repair options under that guide. Have you tried them all?
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  10.    27 Feb 2016 #30
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    Re: Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)


    Quote Originally Posted by townsbg View Post
    There are different repair options under that guide. Have you tried them all?
    I posted previously that I had tried all repair options available on my recovery CD.

    I have reverted to MSE 4.8 and hidden updates to MSE 4.9.
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Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527)

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