Another update stuck thread (sorry!) all tips not working on this on this laptop....


  1.    10 Feb 2017 #1
    Join Date : Feb 2017
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    Another update stuck thread (sorry!) all tips not working on this on this laptop....


    Hi all - first my apologies for another update thread, but am at my wits end. I have spent 2 days reading the threads here and on Microsoft regarding the Vista update issues and doing as much troubleshooting as possible with no luck. I previously fixed a Vista laptop with this issue but this one is proving much more stubborn.

    Working with Vista Home Premium 64 bit on a freshly restored dv4-1435dx (received it with SP1 and applicable updates). All was working fine at that point as far as updating. I ended up with a manual update of SP2 as it would not auto update that. While it completed fine, and says SP2 in my system info -- strangely, my update list shows that failed 5 times, but no entry for successful. Not sure if this is a problem or not. If I go to install SP2 again it says already installed.

    Then got the dreaded checking for update issue that wouldn't stop. After researching -- I tried every single suggestion, updating each item with the standalone updater or link one by one, turning off AU, turning off AV, restarting each time, adding again and they ALL have installed without any problem. (Have IE7 installed so leaving the IE9 one out.) Just finished installing the system update readiness tool and that is where I am now.

    Because there are so many suggestions and I keep finding new links, installers, updates, and they change over time, I'm afraid I may have put some older ones or not gone in the correct order. I can install anything manually but still no luck when I try to do automatic updates - left it for 15 hours and nothing.

    Also, I did the scannow test, and it found some errors that said "could not be fixed" or something like that - I have the log file from that but not sure how to correct this or if that is necessary

    Any help would be much appreciated. I have old legacy hardware for work that must use XP or Vista and I have to keep up with this for that reason on a few units

    Thanks!!!

    Here is the entire list of updates as of right now:

    Another update stuck thread (sorry!) all tips not working on this on this laptop....-one-jpgAnother update stuck thread (sorry!) all tips not working on this on this laptop....-two-jpgAnother update stuck thread (sorry!) all tips not working on this on this laptop....-three-jpgAnother update stuck thread (sorry!) all tips not working on this on this laptop....-four-jpgAnother update stuck thread (sorry!) all tips not working on this on this laptop....-five-jpg
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  2.    10 Feb 2017 #2
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    Vista/Win7/Win8/Win10 (x86/x64)
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    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    You're saying when you go to Windows Update, it just sits there for hours doing nothing right?

    If yes, then I briefly looked and I don't see on all your screenshots that you installed KB3198234?

    If you did not? ..then to get the latest WIN32K.SYS update then manually install that one which has been known to fix that issue for Vista in many cases depending.

    You can get KB3198234 at this link below, and choose your Vista x64 version on the bottom, to download and manually install it:

    Microsoft Update Catalog
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  3.    10 Feb 2017 #3
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      Thread Starter

    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    Yup that's correct. Hmm, I'm not sure how I missed that one but will try it - if you try to install something that's already installed, assume it will just cancel itself out?

    AHHHHHHHHHHH - just as I was typing this, I restarted after the update readiness tool install and IT FOUND 190 UPDATES!

    Holy %*#( lol. I'm letting it do it's thing and not touching it. So, assuming all this works ok, and I still don't have the KB3198234 after all that should I still install that?

    Thanks!
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  4.    10 Feb 2017 #4
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    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    You already installed KB3198234 just now, and so it should show up on your installed list.

    Windows Update and what you let it install on these older OS's is a loooong and varied subject, and individual.
    I do not install every thing given, and I choose what to install very carefully, ymmv, but I also always create backup partition images before proceeding to have a 'for sure' and easy way back. I would not do all the work you are doing installing all these updates, without along the way creating a way back to a working point, so that just in case of problems, you don't have to start from the beginning again, just to go forward. ymmv

    I went through the same thing on Windows 7 a few months back that had needed a Different KB to solve that same WU problem, and during that time is when I took notice what the best fix for Vista was too, and downloaded it myself.
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  5.    10 Feb 2017 #5
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      Thread Starter

    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    I didn't manually install KB3198234 yet - it started on it's own before I could do that....

    I agree it's a mess, and if I didn't have this hardware that we really need XP/Vista to use I'd stick with my 7 and 10 units completely. It's becoming more trouble than it's worth, and as meticulous as I normally am I got to the point where I was just installing any and everything anyone suggested in the hopes something would stick lol!

    Have a number of 7 units and none have had these issues - can't even think about having to deal with it on all of those! I went through every single hack and trick known to make my 10 look like 7 - needless to say I really, really don't want to upgrade lol

    It's at 78 installed out of 190 now yay
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  6.    10 Feb 2017 #6
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    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    I had meant to say right click and save target on the link that popped up when you went there to get it, but no problem, you have it installed and that's the main point.

    I like to have and need all the OS's installed for software testing.

    Anyway, if you have the slow WU happen to Win7, then you will need KB3172605 ..is the better alternative, ymmv

    ...good luck with your Vista upgrade !
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  7.    11 Feb 2017 #7
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      Thread Starter

    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    CRAP! Entire day updating then it seems to get stuck and restart - installing upon boot, all looked ok, now this:

    "Updates were not configured correctly. Reverting changes. Do not turn off your computer."

    NOO! Googling brings up lots of suggestions to restore or reinstall....do I really have to do this?

    Ugh I knew it was too good to be true
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  8.    11 Feb 2017 #8
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      Thread Starter

    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    Ok, hours and hours later it restarted and I see that about 20 updates were succesful and the rest failed!

    Went back and tried to install KB3198234 (and the one that a thread said replaced it in Dec I think) but BOTH said "does not apply to your system" - couldn't find either of those numbers in my install list though....

    Just put it back to checking and will leave it overnight....don't know if I just made it worse with those random ones installing or not

    Interestingly though, the 5 ones I managed to get on successfully when the updates started working again and found the 190 -- those are all still there; theoretically it should allow this to restart again but no idea if something else got messed up with the interruption

    Will update when I get up and see if anything changed.
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  9.    11 Feb 2017 #9
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    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    I can tell you that KB3198234 did Not cause any of your problems.
    You asked for a way to fix the slow update problems, and I gave you the install to update to the latest WIN32K.SYS that would, and did, solve that issue at the point you were at. I also strongly hinted with other seasoned advices what I would do, and not do while you were installing Vista from scratch like that - I would not attempt it any other way.
    Windows Update is Not Perfect with how it updates these older OS's, not even Windows 7; heck for that matter it's not perfect with any of them.

    It's impossible for me to know what you have done and what went wrong at this point, in order to steer you perfectly forward.
    You have your specific reasons for using Vista, and that's fine, but realize it's also so very outdated in so many ways to meet todays online world I can't begin to describe. Yes I do have Vista fully installed and selectfully updated and working well, but rarely need to boot it anymore unless for specific software testing. I always loved Vista btw which actually was the beginnings of all great OS's after it.

    If you decide to fresh install, certainly start with the latest Vista SP2 iso you can get to avoid any and all unnecessary updating, and as mentioned of course it's extremely wise to do a partition backup of the OS's building timeline along the way after each series of updates. (if you had done that previously, you could easily restore back to any point you had)

    I see Ex_Brit in this forum has a history of helping others with getting the Vista SP2 iso in this thread here:
    Vista ISO download
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  10.    11 Feb 2017 #10
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      Thread Starter

    Re: Another update stuck thread (sorry!) all tips not working on this on this laptop.


    Ahh I apologize, I probably wasn't clear enough. I never actually got to install KB3198234. While I was typing the reply to you suggesting that, the laptop started updating 190 items So I never got there. Then, the whole laptop froze (light white screen, cursor round and turning) and restarted, cutting the update process off in the middle.

    I am thinking that cutting off caused the "not configured correctly" but of course can't be sure. When the laptop restarted, I did go and try to manually install KB3198234 as I hadn't gotten to it yet and that's when it said "does not apply to your system." So, it's still not on and I can't get it on. But you're right, it didn't cause the error, since it wasn't actually installed

    Anyway, just got up and the laptop had restarted, and the remaining 136 updates were ready to install. Hopefully they will go through okay...and it was just the freezing that caused the blip. I will update in a bit...

    Most likely I will get the Vista units all up to date and then in April will keep them offline as much as possible after that. I don't need to go on much, as the hardware that needs Vista doesn't require it - but I do need access from time to time to download some items in a pinch when there's no time to do it from another location. So it won't be permanently online, thankfully!

    Thanks!
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Another update stuck thread (sorry!) all tips not working on this on this laptop....

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