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Vista - error in internet explorer

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Old 10-30-2007   #1 (permalink)


Windows Vista 64
 
 

error in internet explorer

Hi,

My internet connection was established today, and seems to be working fine - until I click on something like myspace or facebook, whereupon I am told that internet explorer has stopped running and will close. I am then offered the options of exiting the program, or searching online for a solution (which does nothing). I'm guessing that this is something as simple as a security setting that needs changing, but as I have no idea which one I'm a little lost, and would appreciate any help.
The error information that I am recieving is as follows:

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16386
Application Timestamp: 4549b133
Fault Module Name: StackHash_0185
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdf8
Exception Code: c0000374
Exception Offset: 000aa0fb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0185
Additional Information 2: 7fb5e4ff5106572b1e8f29444128ea01
Additional Information 3: 8854
Additional Information 4: b25e1a565ac88e841011a5dbfefabf20

My System SpecsSystem Spec
Old 11-03-2007   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: error in internet explorer

Hi GWFHegel,

Welcome to the forum.

You may have a add-on that is misbehaving in Internet Explorer (IE7).

In IE7:
NOTE: In Control Panel (Classic View) click Internet Options.
1. Click Tools - Manage Add-ons - Enable or Disable Add-ons
2. Highlight and Disable a add-on, one at a time, and test to see if IE7 works ok until you find out the culprit.
3. Just Enable the add-on back if that was not the one causing the problem.

Hope this helps,
Shawn
My System SpecsSystem Spec
Old 11-03-2007   #3 (permalink)


Windows Vista 64
 
 

Re: error in internet explorer

Thanks, I'll experiment with that
Cheers
My System SpecsSystem Spec
Old 11-03-2007   #4 (permalink)


Windows Vista 64
 
 

Re: error in internet explorer

Nah, not working - everything is disabled and it's still doing it. It's not the end of the world, as everything works fine with Firefox, but I'd be curious to find out what the problem actually is.
My System SpecsSystem Spec
Old 11-03-2007   #5 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: error in internet explorer

Ok GWFHegel,

Try Reseting IE7 to see if it will clear the error.
1. Open Control Panel (Classic View).
2. Click Internet Options.
3. Click Advanced tab.
4. Click Reset button.
5. Click OK.

Shawn
My System SpecsSystem Spec
Old 11-03-2007   #6 (permalink)


Windows Vista 64
 
 

Re: error in internet explorer

Did that, and now have a screen that keeps flashing up 'a site wants to use this program to open internet content' ore something like that. The program is Adobe Flash Player 7, and no matter how many times I click 'allow' it still keeps popping up.
My System SpecsSystem Spec
Old 11-03-2007   #7 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: error in internet explorer

GWFHegal,

I would uninstall Adobe Flash Player 7 and install the newer Adobe Flash Player 9,0,47,0 instead.

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BIOW

Shawn
My System SpecsSystem Spec
Old 11-04-2007   #8 (permalink)


Windows Vista 64
 
 

Re: error in internet explorer

Hi,

I've completely uninstalled Adobe, but each time windows explorer runs I'm told that "A website wants to open web content using this program on your computer: Adobe flash player." It asks if I want to allow this, and if i say yes the same warning keeps popping up for ages; if I say no it reappears anyway.
My System SpecsSystem Spec
Old 11-04-2007   #9 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: error in internet explorer

Well GWFHegal,

We tried all the usual suspects that I know for this. The only thing I can think of to do next is to do a Repair Install. This tutorial will show you how.

How To Perform a Repair Installation For Vista

Shawn
My System SpecsSystem Spec
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