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Email Attachments

  1. #1


    Join Date : Oct 2007
    Posts : 3
    Vista Office Pro 2007
    Local Time: 07:39 PM

    Email Attachments

    Hey

    Can anyone tell me why I can't open attachments that are sent to me or why no one can open the attachment that I send them.

    Help!!!


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  2. #2
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,595
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
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    Re: Email Attachments

    Hi Hiawatha Highlands,

    Welcome to the forum.

    It may depend on the what file extension type the attachment is. You may need to save the attachment to the desktop first, then open it.

    Double check these settings in Windows Mail:
    1. Click Tools - Options
    2. Click Security tab
    A) Dot Internet Zone
    B) Uncheck Do not allow.....
    C) Uncheck Block images and......
    3. Click Send tab
    A) Make sure HTML is dotted under Mail Sending Format
    B) Click HTML Settings button under Mail Sending Format
    C) Make sure Quoted Printable is selected for Encode text using:
    D) Have only Send pictures with messages and Indent message on reply checked
    E) Click OK.
    4. Click OK to apply changes.
    5. Close and reopen Windows Mail.

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  3. #3


    Join Date : Oct 2007
    Posts : 3
    Vista Office Pro 2007
    Local Time: 07:39 PM


      Thread Starter

    Re: Email Attachments

    Thank you for the quick response.
    Although I am having this problem in Microsoft Outlook Office Mail, Not Windows mail.

    Any suggestions there?
    Thanks again

      My System SpecsSystem Spec

  4. #4
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,595
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
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    Re: Email Attachments

    Sorry, I'm not familiar with Outlook. You might try posting a copy of this question in a Outlook Newsgroup for someone that knows more about Outlook.

    See: news://msnews.microsoft.com/microsoft.public.outlook.general

    Shawn

      My System SpecsSystem Spec

  5. #5


    Join Date : Oct 2007
    Posts : 3
    Vista Office Pro 2007
    Local Time: 07:39 PM


      Thread Starter

    Re: Email Attachments

    Thanks for the link, and your time and knowledge.

    Tina
    Hiawatha Highlands

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  6. #6
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,595
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
    Local Time: 08:39 PM
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    Re: Email Attachments

    Your welcome Tina,

    I hope you get a solution soon.

    Shawn

      My System SpecsSystem Spec

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