Cannot use right click on web sites to use functions

Johannes

Johannes

Closed as requested
I just got this new pc with Vista Premium 32 bit. Now I cannot right click on any web site or page while using Internet Explorer 7 to use any of the functions. However, it does work in Netscape and on the other pc in I.E. As I am totally inept with computer programs, could the problem be with the I.E settings? If so, how do I change that. I have looked and tried several functions, but can not get it to work. My pc is a HP a6418f I would appreciate all replies.

To make it clearer, this happens in I.E. 7 when I "right click" on my web site to look at properties or source of a picture for example. However, on a pc with Windows XP home it does work in I.E.7 it is therefore I believe it has something to do with Vista Premium.

It does work in Netscape and on the other pc in I.E. 7 As I am totally inept with computer programs, could the problem be with the I.E settings? or with Vista premium? My pc is a HP a6418f I would appreciate all replies.
 

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Re: I might have posted this in the wrong section

Hi Johannes,

Welcome to the Forums. :party:
If you are in any doubt as to where to post a question or comment, post it in the 'General Discussion' forum. The Administrators or Moderators will move it to a more suitable forum if necessary.
When you right click on a Web page, do you see this menu pop up?
Dwarf
Capture.JPG
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Re: I might have posted this in the wrong section

yes, it does pop up, but when i go over it with the mouse it will not react to the click.

web.jpg
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Re: I might have posted this in the wrong section

Hi Johannes,

Thanks for the reply. Can you post back with an attachment like I have done so that I can compare it with mine? I am specifically looking for active (dark) commands and inactive (greyed out) ones. To do this, open a new tab. Right click on a blank spot and then press 'PrtScn'. Open 'Paint' and press 'Ctrl' + 'v' to paste the image. Next, follow the instructions in the tutorial 'How to use the Snipping Tool in Vista' (link given below) to select the image and include it in your reply. This should give me (or someone else) a clue as to where the problem lies as this is the method I used to attach the image in my previous post.
Dwarf

http://www.vistax64.com/tutorials/148532-how-use-snipping-tool-vista.html
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Done with the edit, I can go over the black ones and it will still not do anything. It does when I open the web site in Netscape or on the other pc in I.E 7 which has Windows XP.
this is the one in Netscape

web2.jpg

EDITED by Brink :
Johannes, you can include the image you uploaded to your post by clicking on the paperclip icon again and selecting the image. ;)
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Hi Johannes,

Did you try to reset IE ? (disables addons, restore default settings)

attachment.php
 
Last edited:

My Computer

System One

I did click on re set default, but did not delete the add on's I will do that now.

EDIT: Deleted all, set to default and restarted, but it is still the same
 

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Very weird!
Just a thought can you search in the registry the word "restrictions" as a whole word which could be a key under a section of Internet Explorer ?
 

My Computer

System One

I will try to find it:o It does not let me upload the file (invalid file) I will make a jpg of it.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Hi Johannes,

Very puzzling. Try the following. Click the start orb and in the right hand column, click on 'Default Programs'. Click on 'Set your default programs' and a list of programs will appear. This is my list - apart from 'QuickTime', which you may or may not have installed, is your list different?
Capture.JPG

Click on 'Internet Explorer' and then click 'Set this program as default'. Finally, close this dialogue. It is possible that you have corrupted files - follow the instructions in the following tutorial, 'How to Repair and Verify the Integrity of Vista System Files with System File Checker', link given below.
Dwarf

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
I did try to remame the file before insertion, but was still denied as a an invalid file.
 

Attachments

  • joe.txt
    8.9 KB · Views: 66

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
Well, so maybe it comes from your mouse driver (kensington)
It should appear in msconfig/startup, disable it and try your right click after reboot.
 

My Computer

System One

Dwarf said:
Hi Johannes,

Very puzzling. Try the following. Click the start orb and in the right hand column, click on 'Default Programs'. Click on 'Set your default programs' and a list of programs will appear. This is my list - apart from 'QuickTime', which you may or may not have installed, is your list different?
View attachment 4088

Click on 'Internet Explorer' and then click 'Set this program as default'. Finally, close this dialogue. It is possible that you have corrupted files - follow the instructions in the following tutorial, 'How to Repair and Verify the Integrity of Vista System Files with System File Checker', link given below.
Dwarf

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
Click to expand...
I tried to follow the instructions, but could get no further than the first step. I entered the cmd, but no list with option to choose adm came up. In the pic you will see that after entering the cmd, that first C: \users\ Joe> comes up. I tried to delete that with back spacing in order to enter the text according to the example.
That did not work.
I must also mention that because of the brain injury I had, I have an extremely difficult time to follow written directions/instructions. Much like a person with severe dyslexia
 

Attachments

  • Image1.jpg
    Image1.jpg
    15.3 KB · Views: 17

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
3. Right click cmd (at top) and click Run as administrator.
NOTE: This opens a elevated command prompt.

You missed the *right click* part when you find the CMD command - if you enter CMD you've already passed the part where the menu pops up and give you the option to Run as Administrator.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
johngalt said:
3. Right click cmd (at top) and click Run as administrator.
NOTE: This opens a elevated command prompt.

You missed the *right click* part when you find the CMD command - if you enter CMD you've already passed the part where the menu pops up and give you the option to Run as Administrator.
Click to expand...
Aha, Thanks a lot, I am going to try again. I really appreciate the patience of all the forum members.
 

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
No worries. Some of us have been using computers for years, but at one point or another *every one of us* was a novitiate.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Stumped again. I did get through the scan and tried to follow the instructions on the ms page by entering the file path as directed. I did go wrong somewhere. see attachment. Would you have a simple but step by step direction as how to proceed? I have the end of scan and subsequent filepath copied from the MS page

attachment.php
 

Attachments

  • Image2.jpg
    Image2.jpg
    49.1 KB · Views: 99

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
sidney1st said:
Well, so maybe it comes from your mouse driver (kensington)
It should appear in msconfig/startup, disable it and try your right click after reboot.
Click to expand...
Thanks Sid, I'll try that next, but I sem to recall that this issue started before I got the Track Ball mouse when I still used the ms mouse that came with the unit

EDIT: No, it did not make a difference, I just unchecked the kensington mouse, restarted and tested my web page. I have now re checked the K mouse
 

My Computer

System One

  • Manufacturer/Model
    HP a6418f
    CPU
    AMD Athlon 64 x2 5200+
    Motherboard
    MCP61PM-HM (Nettle3)
    Memory
    3 GB
    Graphics Card(s)
    NVIDEA GeForce
    Hard Drives
    sata
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