Help: Internet Explorer Froze

G

GrobanGirl

New Member
Does anyone know how to fix this: My internet explorer froze and I can't close it, it won't move, and every time I put my cursor over it, it has the timer signal. Even when I shut down the laptop, the not responding internet explorer still remains.
However, I can open up other windows of internet explorer. So, it's just one window of it that froze.
Any help would be very appreciated! Thanks!
 

My Computer

System One

Hi, GrobanGirl, and welcome to the forums.

You'll probably need to force close that IE window - right click on the Task Bar and select Task Manager, and then when the Task Manager opens (it may take a couple of seconds or so) at the bottom left hand corner there will be a "Show processes for all users" check box - check that.

Now, in the list, you'll see several columns, the first column is the process name column. Click on the header above where it says name and they will change into alphabetical order. Now, find *every* instance of iexplore.exe and right click, then click Terminate. When you get prompted to make sure that you want to terminate it, click Yes.

See if that can get rid of the one that was hanging.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
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    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
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    2 * Lenovo LT2323pwA Widescreeen
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    2 * 1920 x 1080
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    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
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    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
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    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
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    Logitech G15 (gen 2)
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    Logitech MX Master (shared)
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    AT&T Lightspeed Gigabit duplex
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    Sabayon Linux (current, weekly updates, 5.1.x kernel)
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    Lenovo ThinkPad E545
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    AMD A6-5350M APU
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    Lenovo
    Memory
    8 GB
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    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
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    Lenovo
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    Lenovo
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    Lenovo
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    Logitech MX Master (shared) | Synaptics TouchPad
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    Lenovo
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    AT&T LightSpeed Gigabit Duplex
Hi JohnGalt!
oh, thank you very much! I am so glad I joined these boards because of the great help you gave and I now know that if I have any trouble I can come here to get help! :D
Thanks so much for the help! I could't figure out how to get to the task manager-- but now I know!
Now it's working and so far, so good!
Thank you again,
GG

johngalt said:
Hi, GrobanGirl, and welcome to the forums.

You'll probably need to force close that IE window - right click on the Task Bar and select Task Manager, and then when the Task Manager opens (it may take a couple of seconds or so) at the bottom left hand corner there will be a "Show processes for all users" check box - check that.

Now, in the list, you'll see several columns, the first column is the process name column. Click on the header above where it says name and they will change into alphabetical order. Now, find *every* instance of iexplore.exe and right click, then click Terminate. When you get prompted to make sure that you want to terminate it, click Yes.

See if that can get rid of the one that was hanging.
Click to expand...
 

My Computer

System One

IE has a bad reputation simply because of the errors it has time and time again. Personally I won't use it anymore and I would invite you to try out firefox. Simply goto firefox.com and you can download the browser free of charge and you should see less errors in browsing.

Just a suggestion if you find your IE locking up alot with the browsing you are doing.
 

My Computer

System One

  • CPU
    Core 2 Quad Q6600 G0
    Motherboard
    Asus P5Q
    Memory
    8 Gig's OCZ Reaper DDR2-1066
    Graphics Card(s)
    BFG GTX 275
    Sound Card
    OnBoard
    Monitor(s) Displays
    Samsung 216BW 22" LCD Widescreen
    Hard Drives
    WD 250Gig
    PSU
    Corsair 850TX
    Case
    Antec Nine Hundred
    Keyboard
    Razer Lycosa
    Mouse
    Razer Death Adder
    Internet Speed
    7Meg Cable
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