Vista - Windows mail deleting read mail

Recently got the big update which successfully self-installed and I am running Vista Home Premium 32 bit and Windows Mail version 6.0.

I went to my inbox, read my mail, and got out of Windows Mail. When I went to check mail again, I launched Windows Mail again and discovered that the program now deletes all opened mail.

I cannot find a setting within the program that allows/denies this.

I run a business from home, and all the threads from my customer service efforts are gone. I am working blind. Every call now is a first time contact, and that makes me look very, very bad.

Please advise, how do I keep opened mail in my inbox (or elsewhere). Does anyone else have that problem and know a solution?

Also, I deleted a large quantity of emails from other folders in case it was a memory problem; it all started concurrently with that update.

I can't help you as I have recurring problems with Windows mail. I use windows live mail and Thunderbird. I find Thunderbird the most stable. My problems with windows mail is when I delete mail, it stays in the deleted mail folder and I can not empty it.

Hopefully someone will have an answer for these separate problems.

Hello Borkboing, and welcome to Vista Forums.

Windows Mail may not be deleting the messages, but hidding read messages instead. In Windows Mail, click on the mailbox folder that this is happening in, then click on View, Current View, and make sure Show all messages is selected.

Hope this helps,
Shawn

Thanks, Brink, that did it!

You're welcome Borkboing.

Shawn