Vista - Losing internet in any internet browser after 1-2 hours?

**m3rk** · 12-19-2008

It's kinda weird because I can't browse the internet after 1-2 hours after windows startup but I can ping any sites using the command prompt, play any online games, download using my utorrent and update my antivirus. This problem occur last Wednesday I think. Tried to disable then enable again in the network connection but didn't work. The only way to browse again is to restart which is crazy.

Tried:
1) Reinstalling my network driver.
2) Scan for viruses and spywares.
3) Update using windows update
4) Reinstall OS then update again using windows update

Now I reinstall again my OS but didn't update using windows update yet(disabled it). I think the update this month is the culprit but I'm not pretty sure. Right now I don't have any problem with the internet. Anyone here can help me figure out what's the problem?

System:
Core 2 Quad 2.4Ghz
2GB DDR2 800 RAM
Seagate 250 GB SATA HD
8800 GT
Gigabyte GA-G31M-S2L (I'm using the built-in lan here)
Windows Vista Ultimate SP1 32bit

**barman58** · 12-19-2008

Hello, M3rk, and welcome to the Vista forums

The only thing I can think off to check that is time related is the device Power management, Check in the device manager on the network card properties and ensure that the "Let Windows turn of the power to this device" is set to disabled.

Hope it's this simple

**m3rk** · 12-19-2008

Thanks.

There I disabled it but I think my network card is not the problem because my utorrent, yahoo messenger, windows update, and online games is working fine and also I can ping any site(google,yahoo) using the cmd. Only firefox and IE can't connect to the internet. It just load forever.

**barman58** · 12-19-2008

Hi,

Can't say what is causing this but it appears that just the port used for Http, (normally 80 but can vary), is being shut down. as the other functions you mention are passed through other ports.

I can vaguely remember seeing this type of problem some time ago, (during XP days), but cannot remember if a cause was ever isolated.

**m3rk** · 12-19-2008

Now I'm lost. I thought Windows Update is the culprit but internet disappear again but only in Firefox. IE is working fine. I restart my pc again and it works fine again.

barman58, Do you have the latest hotfix installed in your Vista?

**barman58** · 12-19-2008

Am full up to date on vista install, use FF3.05, (update yesterday was 3.04 before that ), as browser, with no visible problems.

Am running intensive tests on the Windows 7 Pre-Beta at the moment but do boot back into Vista regularly and have noticed no problems since the last patch issue or the interim one of the 17th.

**m3rk** · 12-19-2008

Ok thanks barman58.

Now I'm thinking this is a DNS problem. I'm using OpenDNS right now.

I'll report back if it fix the problem or not.

**m3rk** · 12-19-2008

Ok Firefox failed again. IE works fine. Now I'm 100% sure firefox is the problem. I went to there support forum and there are many people having problem with it. LOL.

**barman58** · 12-19-2008

Thanks for the heads-up

If you do find a solution please post back here so as to help other members and guests who may experience the same issues in the future

**m3rk** · 12-22-2008

Oh damn. I'm tired fixing this thing. No internet connection in any browser but YM, online games works. WTF is happening? I'm freaking out here. Help me!!

Firefox is not the problem. I also think it's utorrent but it's not. Now IE doesn't work. I have a fresh vista installed but every time the connection is lost, I can't close firefox, sometimes my YM. I checked my memory modules for errors but no error found. I ping google.com and also this 72.14.205.100 but works fine. I have a firewall installed but it allows firefox for sure because I can browse for a minutes then the connection is lost but as I said I can play online games and sometimes YM works.

Can anyone help me out? Here's my Hijackthis log.

Quote:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:04:25 PM, on 12/22/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\RivaTuner v2.21\RivaTuner.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner v2.21\RivaTunerWrapper.exe" /S
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{13EE788D-8E40-4B40-8EE3-5F059F33E3B4}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 5154 bytes

12-19-2008	#1 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Losing internet in any internet browser after 1-2 hours? It's kinda weird because I can't browse the internet after 1-2 hours after windows startup but I can ping any sites using the command prompt, play any online games, download using my utorrent and update my antivirus. This problem occur last Wednesday I think. Tried to disable then enable again in the network connection but didn't work. The only way to browse again is to restart which is crazy. Tried: 1) Reinstalling my network driver. 2) Scan for viruses and spywares. 3) Update using windows update 4) Reinstall OS then update again using windows update Now I reinstall again my OS but didn't update using windows update yet(disabled it). I think the update this month is the culprit but I'm not pretty sure. Right now I don't have any problem with the internet. Anyone here can help me figure out what's the problem? System: Core 2 Quad 2.4Ghz 2GB DDR2 800 RAM Seagate 250 GB SATA HD 8800 GT Gigabyte GA-G31M-S2L (I'm using the built-in lan here) Windows Vista Ultimate SP1 32bit
My System Specs

12-19-2008	#2 (permalink)
barman58 Windows 7 RC x64 Vista HP x86 1,683 posts	Re: Losing internet in any internet browser after 1-2 hours? Hello, M3rk, and welcome to the Vista forums The only thing I can think off to check that is time related is the device Power management, Check in the device manager on the network card properties and ensure that the "Let Windows turn of the power to this device" is set to disabled. Hope it's this simple
My System Specs

12-19-2008	#3 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Re: Losing internet in any internet browser after 1-2 hours? Thanks. There I disabled it but I think my network card is not the problem because my utorrent, yahoo messenger, windows update, and online games is working fine and also I can ping any site(google,yahoo) using the cmd. Only firefox and IE can't connect to the internet. It just load forever.
My System Specs

12-19-2008	#4 (permalink)
barman58 Windows 7 RC x64 Vista HP x86 1,683 posts	Re: Losing internet in any internet browser after 1-2 hours? Hi, Can't say what is causing this but it appears that just the port used for Http, (normally 80 but can vary), is being shut down. as the other functions you mention are passed through other ports. I can vaguely remember seeing this type of problem some time ago, (during XP days), but cannot remember if a cause was ever isolated.
My System Specs

12-19-2008	#5 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Re: Losing internet in any internet browser after 1-2 hours? Now I'm lost. I thought Windows Update is the culprit but internet disappear again but only in Firefox. IE is working fine. I restart my pc again and it works fine again. barman58, Do you have the latest hotfix installed in your Vista?
My System Specs

12-19-2008	#6 (permalink)
barman58 Windows 7 RC x64 Vista HP x86 1,683 posts	Re: Losing internet in any internet browser after 1-2 hours? Am full up to date on vista install, use FF3.05, (update yesterday was 3.04 before that ), as browser, with no visible problems. Am running intensive tests on the Windows 7 Pre-Beta at the moment but do boot back into Vista regularly and have noticed no problems since the last patch issue or the interim one of the 17th.
My System Specs

12-19-2008	#7 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Re: Losing internet in any internet browser after 1-2 hours? Ok thanks barman58. Now I'm thinking this is a DNS problem. I'm using OpenDNS right now. I'll report back if it fix the problem or not.
My System Specs

12-19-2008	#8 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Re: Losing internet in any internet browser after 1-2 hours? Ok Firefox failed again. IE works fine. Now I'm 100% sure firefox is the problem. I went to there support forum and there are many people having problem with it. LOL.
My System Specs

12-19-2008	#9 (permalink)
barman58 Windows 7 RC x64 Vista HP x86 1,683 posts	Re: Losing internet in any internet browser after 1-2 hours? Thanks for the heads-up If you do find a solution please post back here so as to help other members and guests who may experience the same issues in the future
My System Specs

12-22-2008	#10 (permalink)
m3rk Windows Vista Ultimate 32bit 16 posts	Re: Losing internet in any internet browser after 1-2 hours? Oh damn. I'm tired fixing this thing. No internet connection in any browser but YM, online games works. WTF is happening? I'm freaking out here. Help me!! Firefox is not the problem. I also think it's utorrent but it's not. Now IE doesn't work. I have a fresh vista installed but every time the connection is lost, I can't close firefox, sometimes my YM. I checked my memory modules for errors but no error found. I ping google.com and also this 72.14.205.100 but works fine. I have a firewall installed but it allows firefox for sure because I can browse for a minutes then the connection is lost but as I said I can play online games and sometimes YM works. Can anyone help me out? Here's my Hijackthis log. Quote: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:04:25 PM, on 12/22/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\RivaTuner v2.21\RivaTuner.exe C:\Windows\system32\taskeng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Windows\System32\rundll32.exe C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\DAEMON Tools Lite\daemon.exe C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe C:\Program Files\Xfire\Xfire.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner v2.21\RivaTunerWrapper.exe" /S O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O17 - HKLM\System\CCS\Services\Tcpip\..\{13EE788D-8E40-4B40-8EE3-5F059F33E3B4}: NameServer = 208.67.222.222,208.67.220.220 O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe -- End of file - 5154 bytes
My System Specs

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