Delete corrupt mail file?

D

danorevret

New Member
I am running Vista Business with Service Pak 1. Windows Mail indicates that I have a corrupt file : C:\Users\Danny\AppData\Microsoft\Windows Mail\Backup\new.
I have attempted to run check disk via all the suggested methods posted on the forum to no avail. I performed a hardisk diagnostics provided by my laptop manufacturer, which passed.
Can I simply delete the "New" folder (through "Explorer") and create a replacement 'new' folder?'
 

My Computer

System One

Hello Danorevret, and welcome to Vista Forums.

You could use PROBLEM TWO in the tutorial below to reset Windows Mail back to default. You can try with the backups first. If that does not help, then reset with only the messages backed up.

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

You might also check to see if your antivirus program may have any email scanning options enabled. If so, you should disabled or turn off that option to prevent it from interfering with Windows Mail.

Hope thish helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Re: Windows Mail problems

THANKS BRINK:

You instructions and screen shots were clear and easy to follow. However, I was unable to delete the "Backup" folder (PROBLEM TWO, Step 8) in Windows Mail, in which a folder named "new" containis the corrupted file. Several attempts to delete it continually yielded an error message (Error 0x80070091).

Rebooting my system did restore my Windows Mail, but in so doing created another "new" folder (under Backup) and renamed the orginial "new" folder, "old". I could not delete the "old" folder and received the aforementioned error message.

Despite various workarounds and Administrator commands to activate "Check Disk" I cannot run the utility to repair or delete the corrupted file and continue to get a corrupted file message pop up each time I start Windows Mail.
 

My Computer

System One

Danorevret,

Did you make sure that all instances of Windows Mail (winmail.exe) were closed in Task Manager before resetting Windows Mail?

If you did, then you might try from within Safe Mode to see if you are able to.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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