Major US Newspaper Ignores Unsubscription from Service Requests - Lodge Complaint To?

sassofalco

sassofalco

What bad, bad,habit?
Vista Guru
Why is it proving so difficult for the 'Washington Post' to unsubscribe my email address from their 'Breaking News Alert' email Newsletter service??

Over the past few months, I have repeatedly tried to unsubscribe from 'Breaking News Alert', an email Newsletter service provided by the 'Washington Post' newspaper, in the USA.

So far, I must have sent at least 200 requests, asking for the email service to be stopped. This has been done via an automatic link in each email which they call their 'Express[Sic] Unsubscribe Service', to washingtonpost.com.

Recently however, I have resorted to replying to their emails, by including terse unsubscribe request messages, directed at the 'Washington Post', and specifically addressed to the Desks of that newspaper's Ombudsman [who is actually a woman], the National [US] Editor, and the Foreign [rest of Mother Earth's Nations] Editor. The 'Breaking News Alert' is also included as part of the email.

So where does that get me? Absolutely nowhere!! Not a peep, nor a whimper......let alone any acknowledgement of my emails. The 'Breaking News Alert' is still being sent on an almost daily basis, and being directed immediately into my Junk Mail Folder. I am now sick and tired of this whole affair, and wish to be rid of this subscription, once and for all.

What I want to know is this......Is there some form of Federal Regulatory Authority in the USA that I can refer this saga to, as a matter of complaint? All I want is for the Washington Post to remove my email address from their subscription service! That's it!!
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire Notebook 5633WLMi.[5630 Series]
    CPU
    Intel Centrino Duo Processor - Intel Core 2 CPU.
    Memory
    4GB DDR2 [3.07GB maximum real available]
    Graphics Card(s)
    nVidia GeForce Go 7300, 128MB
    Sound Card
    Realtek HD Audio, Ver. 6.0.1.5717, 2.08MB
    Monitor(s) Displays
    Acer Aspire Notebook - 15.4"; Acer LCD Monitor X223Wsd - 22".
    Screen Resolution
    1280x800x60Hertz [max.]
    Hard Drives
    Notebook - Samsung HM320JI 320GB HD installed 07 August 2009.
    External HDs [4];Maxtor One Touch4 - 500GB External HD [Drive M:\].Western Digital WDXMS1200TA - 120GB External HD [Drive G:\ - Windows Defender Backup Files only]. Two x LaCie 320GB Mobi
    Mouse
    Logitech Wireless V320 for Notebooks - Model M/N: M-RCD125
    Internet Speed
    Down 20000kb/sec / Up 1000kb/sec [Bigpond-Aus]
    Other Info
    Brother MFC-465CN; PC to Fax/Scan/Copy/Photo MFC. Epson Perfection V300 Photo Scanner. Siemens Speedstream 6520 Router. Wacom 'Bamboo Fun' CTE-650 PC Tablet, Stylus and Mouse. UAC - On;Activated. Browsers; [1] FireFox v3.6[2] IE8. Honorary R.S.M. to the 4th [Assault Pioneer] Troop Pune Sepoys , and 3rd Troop Jodhpur Bengali Lancers.
Re: Major US Newspaper Ignores Unsubscription from Service Requests - Lodge Complaint

sassofalco said:
Why is it proving so difficult for the 'Washington Post' to unsubscribe my email address from their 'Breaking News Alert' email Newsletter service??

Over the past few months, I have repeatedly tried to unsubscribe from 'Breaking News Alert', an email Newsletter service provided by the 'Washington Post' newspaper, in the USA.

So far, I must have sent at least 200 requests, asking for the email service to be stopped. This has been done via an automatic link in each email which they call their 'Express[Sic] Unsubscribe Service', to washingtonpost.com.

Recently however, I have resorted to replying to their emails, by including terse unsubscribe request messages, directed at the 'Washington Post', and specifically addressed to the Desks of that newspaper's Ombudsman [who is actually a woman], the National [US] Editor, and the Foreign [rest of Mother Earth's Nations] Editor. The 'Breaking News Alert' is also included as part of the email.

So where does that get me? Absolutely nowhere!! Not a peep, nor a whimper......let alone any acknowledgement of my emails. The 'Breaking News Alert' is still being sent on an almost daily basis, and being directed immediately into my Junk Mail Folder. I am now sick and tired of this whole affair, and wish to be rid of this subscription, once and for all.

What I want to know is this......Is there some form of Federal Regulatory Authority in the USA that I can refer this saga to, as a matter of complaint? All I want is for the Washington Post to remove my email address from their subscription service! That's it!!
Click to expand...
2 words, "spam filter" ;)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Re: Major US Newspaper Ignores Unsubscription from Service Requests - Lodge Complaint

If this kind of absurd administrative negligence is considered as an example of 'spam', then I consider myself lucky, insofar as it is the only 'spam' that I ever receive.

And surely you're not suggesting that the Washington Post consider that a request to unsubscribe from their service, submitted via their automatic links, is 'spam'??

Just for the record, two further 'Breaking News Alerts' have just arrived in the junk mail folder.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire Notebook 5633WLMi.[5630 Series]
    CPU
    Intel Centrino Duo Processor - Intel Core 2 CPU.
    Memory
    4GB DDR2 [3.07GB maximum real available]
    Graphics Card(s)
    nVidia GeForce Go 7300, 128MB
    Sound Card
    Realtek HD Audio, Ver. 6.0.1.5717, 2.08MB
    Monitor(s) Displays
    Acer Aspire Notebook - 15.4"; Acer LCD Monitor X223Wsd - 22".
    Screen Resolution
    1280x800x60Hertz [max.]
    Hard Drives
    Notebook - Samsung HM320JI 320GB HD installed 07 August 2009.
    External HDs [4];Maxtor One Touch4 - 500GB External HD [Drive M:\].Western Digital WDXMS1200TA - 120GB External HD [Drive G:\ - Windows Defender Backup Files only]. Two x LaCie 320GB Mobi
    Mouse
    Logitech Wireless V320 for Notebooks - Model M/N: M-RCD125
    Internet Speed
    Down 20000kb/sec / Up 1000kb/sec [Bigpond-Aus]
    Other Info
    Brother MFC-465CN; PC to Fax/Scan/Copy/Photo MFC. Epson Perfection V300 Photo Scanner. Siemens Speedstream 6520 Router. Wacom 'Bamboo Fun' CTE-650 PC Tablet, Stylus and Mouse. UAC - On;Activated. Browsers; [1] FireFox v3.6[2] IE8. Honorary R.S.M. to the 4th [Assault Pioneer] Troop Pune Sepoys , and 3rd Troop Jodhpur Bengali Lancers.
You must log in or register to reply here.
Back
Top