Can't send emails

rfritz

New Member
Starting yesterday I can no longer send emails. I recieve them just find but recieve this error message when I try to send:

The connection to the server has failed. Subject 'Megan Fritz', Account: 'POP.charter.net', Server: 'SMTP.chartermi.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have search for an answer online and I have tried unchecking/checking the "my server requires authentication " box with no success. Any ideas?
 

My Computer

The connection to the server has failed. Subject 'Megan Fritz', Account: 'POP.charter.net', Server: 'SMTP.chartermi.net', ?
What are the Charter mail servers? (#11203)


  • •POP3: pop.charter.net
    •SMTP: smtp.charter.net
Note: smtp.charter.net should be used for all Charter customers SMTP (outgoing), instead of smtp.chartermi.net for POP3 accounts. Email Settings and Web Sites - Charter Communications


Be sure to double check your username and password also. the click "test Account".

note-
To provide further assistance I need to know what email client you are using (outlook express/live mail/Outlook 2003/outlook 2007, etc)
and the area you are in for your charter service (city, state), or you can just contact Charter @ 1-888-438-2427
 

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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Thank you so much!! :D I changed the outgoing from smtp.chatermi.net to smtp.charter.net and that solved it! I don't really understand why that changed...it's been "chartermi" since day one. :confused: Thanks again!
 

My Computer

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