Originally Posted by rfritz
What are the Charter mail servers? (#11203)
should be used for all Charter customers SMTP (outgoing), instead of smtp.chartermi.net for POP3 accounts. Email Settings and Web Sites - Charter Communications
Be sure to double check your username and password also. the click "test Account".
To provide further assistance I need to know what email client you are using (outlook express/live mail/Outlook 2003/outlook 2007, etc)
and the area you are in for your charter service (city, state), or you can just contact Charter @ 1-888-438-2427