Hello all,
I'm finally waving the white flag and asking for help on a problem I'm having. I'm pretty savvy about this stuff, but now I'm just baffled.
I have Vista Home Premium 32b on an HP M7750n Pavilion (the OS was preloaded on purchase). 4GB RAM. My ISP is Comcast. I'm connected through a new Linksys/Cisco WRT310N wireless router, although my Vista box is connect via Cat5 (not wireless).
Here's the problem. My internet connection is good and fast, but my browser sporadically "hangs" loading a page. That is, the hourglass (spinner, whatever it's called now) just sits and spins, usually for around 2 minutes. Only does it occasionally - maybe once an hour. If I wait, it will eventually self-resolve. If I reboot the router, it's fixed. If I close and reopen the browser, it's fixed.
I primarily use IE7 (everything is up-to-date). When this happens, I launch Firefox, and see the same problem. However, in the process of my testing, I've done a send/receive in Outlook and that works fine, even though the browser(s) is "hung". I can also ping with no problem, even though the browser is hung. I can see other machines on my home network, as well.
When this occurs, I can go to my wireless laptop or my wired XP box, and they perform fine.
Here's what I've tried so far:
New Linksys router
New NIC (disabled the onboard nVidia nic)
New ethernet cables
Reset Winsock using netsh winsock reset
Reset the TCP/IP config using netsh int ip reset
Set up a static IP address for this box
Run IE with all add-ons disabled
Disabled Norton 360 firewall/autoprotect/phishing
Disabled Windows firewall/defender
Checked for updates for Vista, browsers, NIC drivers, etc
Disabled IPV6
Ran Spybot/AdAware/Malware checks
Used NU to optimize registry, deleted temp files, general system cleanup
Checked all the running processes during the "hang" - nothing suspicious there
I also tried yelling at it, but that didn't seem to do anything, either.
This problem hasn't occurred "forever" - I really started to notice it a couple months ago, but can't tie that to anything I've changed/installed.
So, here I sit. I can't really think of what to try next. I know it's not an IE problem, since FF has the same issue. And I know it's not Comcast or hardware between the Vista box & the wall, since my other machines work fine during the "hang" (and I've replaced the router/NIC/cables, anyway).
I'm not running anything especially elaborate on the box - mostly Photoshop/Zend/FTP/Outlook and the browser. No gaming, no P2P, nothing connected to NASA.
Like I said, I'm pretty savvy with this stuff, but I don't know what else to try, sort of a complete re-install, which just isn't practical.
Any suggestions? Apart from yelling at it some more?
Thanks!
I'm finally waving the white flag and asking for help on a problem I'm having. I'm pretty savvy about this stuff, but now I'm just baffled.
I have Vista Home Premium 32b on an HP M7750n Pavilion (the OS was preloaded on purchase). 4GB RAM. My ISP is Comcast. I'm connected through a new Linksys/Cisco WRT310N wireless router, although my Vista box is connect via Cat5 (not wireless).
Here's the problem. My internet connection is good and fast, but my browser sporadically "hangs" loading a page. That is, the hourglass (spinner, whatever it's called now) just sits and spins, usually for around 2 minutes. Only does it occasionally - maybe once an hour. If I wait, it will eventually self-resolve. If I reboot the router, it's fixed. If I close and reopen the browser, it's fixed.
I primarily use IE7 (everything is up-to-date). When this happens, I launch Firefox, and see the same problem. However, in the process of my testing, I've done a send/receive in Outlook and that works fine, even though the browser(s) is "hung". I can also ping with no problem, even though the browser is hung. I can see other machines on my home network, as well.
When this occurs, I can go to my wireless laptop or my wired XP box, and they perform fine.
Here's what I've tried so far:
New Linksys router
New NIC (disabled the onboard nVidia nic)
New ethernet cables
Reset Winsock using netsh winsock reset
Reset the TCP/IP config using netsh int ip reset
Set up a static IP address for this box
Run IE with all add-ons disabled
Disabled Norton 360 firewall/autoprotect/phishing
Disabled Windows firewall/defender
Checked for updates for Vista, browsers, NIC drivers, etc
Disabled IPV6
Ran Spybot/AdAware/Malware checks
Used NU to optimize registry, deleted temp files, general system cleanup
Checked all the running processes during the "hang" - nothing suspicious there
I also tried yelling at it, but that didn't seem to do anything, either.
This problem hasn't occurred "forever" - I really started to notice it a couple months ago, but can't tie that to anything I've changed/installed.
So, here I sit. I can't really think of what to try next. I know it's not an IE problem, since FF has the same issue. And I know it's not Comcast or hardware between the Vista box & the wall, since my other machines work fine during the "hang" (and I've replaced the router/NIC/cables, anyway).
I'm not running anything especially elaborate on the box - mostly Photoshop/Zend/FTP/Outlook and the browser. No gaming, no P2P, nothing connected to NASA.
Like I said, I'm pretty savvy with this stuff, but I don't know what else to try, sort of a complete re-install, which just isn't practical.
Any suggestions? Apart from yelling at it some more?
Thanks!