This problem just started happenning a week ago. Whenever I attempt to sign onto AOL through their software, the entire system crashes. Spyware and Antivirus scans came back negative. I tried using different versions of the AOL software but the crashing still occurred. I did a restore back to a time before the crashes started, did not work. Updated all my drivers, still no success. Everything else works just fine. I can connect to the Internet, surf with IE, download files, no problem. I finally deleted my broadband connection, deleted the network/lan card using device manager. Restarted the computer, Vista recognizes the Lan card and automatically installs the drivers. I created a brand new connection in the Network center and tried to sign onto AOL; it finally works! Here's the kicker, though. I restart the computer just to make sure everything works and guess what? When I try to sign onto AOL, the computer crashes! I did not make one single change between the time I successfully logged onto AOL till the time I restarted and it began crashing again. It certainly appears to be something wrong on the networking end of things, I just don't know what. It looks like the AOL software is accessing some network file/setting that then sets off the crash. Is it the card itself, the drivers, some Vista update that didn't install correctly. I am at my wits end. Short of a restore back to the factory install point, I don't know what to do.