Windows Vista Forums

Lenovo laptop says connected to internet, but isn't

  1. #1



    Newbie
    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 08:56 AM

    Lenovo laptop says connected to internet, but isn't

    My Lenovo laptop with Vista Premium Home says it is connected to my wireless network, both local and internet, but only local connection is working. I cannot connect to the internet with either Firefox or IE. I cannot ping websites (e.g. Yahoo.com). I can ping my router (Linksys WCG200) and visa versa. I can see local shares just fine.

    AVG antivirus and ZoneAlarm are turned off (during troubleshooting only). When I turn on AVG antivirus and tell it to update, it fails - no connection.

    From ipconfig/all:

    Windows IP Configuration
    Host Name - Tablet
    Primary Dns Suffix - (blank)
    Module Type - Hybrid
    IP Routing Enabled - No
    WINS Proxy Enabled - No
    DNS Suffix Search List - hsd1.nm.comcast.net

    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS suffix - hsd1.nm.comcast.net
    Intel (R) Wireless WiFi Link 4965AGN
    Physicall Address - 00-13-E8-DC-B7-59
    DHCP Enabled - Yes
    Autoconfiguration Enabled - Yes
    IPv4 Address - 192.168.0.16 (Preferred)
    Default Gateway - 192.168.0.1
    DHCP Server - 192.168.0.1
    DNS Servers - 68.87.85.98
    68.87.69.146
    68.87.78.130
    NetBIOS over Tcpip - Enabled

    It's got to be something simple, but I've got burnout from troubleshooting and web surfing for solutions.

    Any ideas/suggestions would be greatly appreciated? Thanks in advance.

      My System SpecsSystem Spec

  2.   


  3. #2



    Newbie
    Join Date : May 2009
    Posts : 4
    Windows Vista Ultimate x64
    Local Time: 08:56 AM


     

    Re: Lenovo laptop says connected to internet, but isn't

    Why don't you uninstall your firewalls, sometimes the services are still running even although you kill the task. Also, provide the output from an "IPCONFIG /ALL" at the MS-DOS prompt. Also, go to your router's home page (http://192.168.0.1?) and try a ping from there, I have D-Link but there's a tool in there to try pinging, at least you'll know if the connection from the router to the Internet works.

      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 08:56 AM


      Thread Starter

    Re: Lenovo laptop says connected to internet, but isn't

    I mis-spoke originally. I did uninstall ZoneAlarm, but I did not uninstall Windows firewall. My original post has the IPCONFIG/ALL info.

    I can ping the router from the Lenovo. I CANNOT ping the Lenovo from the router. I CAN ping other machines in the network from the router. I CAN ping my ISP (Comcast) from the router, but not other internet sites. This may be normal, however. I don't know.

      My System SpecsSystem Spec

  5. #4



    Newbie
    Join Date : May 2009
    Posts : 4
    Windows Vista Ultimate x64
    Local Time: 08:56 AM


     

    Re: Lenovo laptop says connected to internet, but isn't

    Sorry I didn't recognize the format of your IPCONFIG /ALL, I now see that's what it is.

    So you can't ping www.yahoo.com from your router? In that case I'd say that's the first problem. I'd say the goal is to get the router to see the Internet, then the Lenovo to see the router.

    Good that ZoneAlarm is uninstalled, you won't be able to uninstall the Windows firewall, only via SERVICES.MSC (at the Windows Run prompt) and disable the Windows Firewall service can you stop it.

    You should be able to ping anything from your Router. Check the manual for your Linksys WGC200 and see if that's supposed to be possible.

      My System SpecsSystem Spec


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