Can't send window mail

saucyt

New Member
Please Help! I can receive but cannot send email from windows mail. Here is my error: the "error" says nothing. The "task" just says 'send one message using 'mail.comcast.net... Status: failed. And that's it. The box to enter my password pops up as well. I have tried all of the trobleshooting under windows help, checked my servers and password, and called comcast. My email will work fine from comcastnet, just not through my windows mail, so comcast had me call microsoft. There is charge, which i am trying to avoid - any advice out there? Thx!!!
 

My Computer

System One

  • Other Info
    just dont know these things at the moment...i have a dell vistro laptop!
Hello saucyt,
What anti virus program are you using?
Have you tried to turn off email scanning in your antivirus software?
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Thank you, thank you! As it turns out, it was not my antivirus program that was stopping me, but here goes: when I received your email, i went and did it. Well, it did the same thing and asked me to sign in again! And again I went into my accts, to server, to put in username and password...and it occurred to me that days ago, when this first started, I had been on the phone with comcast customer service for like 45 mins before they said they just couldn't help me and that I needed to call microsoft. Well, that day they had had me change my password on comcast.net! While I was still on the phone with them, we kept going back to my windowsmail after logging into comcast.net, and still couldn't get on. This has all been because I was using my new password that we created on comcast.net on my windows mail! If it was not for your suggestion, I would not have tried again for quite some time because i have been really frustrated! W!hen I tried it, my sign in page didnt look right, sooo - crafty computer genius that I am - tried my "old" password, and: Voila! I'm in! Thank you, JMH
 

My Computer

System One

  • Other Info
    just dont know these things at the moment...i have a dell vistro laptop!
Good news. I am very pleased that it is fixed. Thanks for posting back. :D :party: ;)
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
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