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Internet Explorer has stopped: RE: APPCRASH

  1. #1



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    Internet Explorer has stopped: RE: APPCRASH

    * Every time I try to access ANYTHING on the internet....i get the following. Has never happened before. I've recently had my notebook reformatted and yes!, it has the latest java. Anyone know how I could fix it before i take it back to the experts?
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 7.0.6000.16890
    Application Timestamp: 4a619d6d
    Fault Module Name: StackHash_8d13
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 05b807e0
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 5129
    Additional Information 1: 8d13
    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3: 8d13
    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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  3. #2



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    Re: Internet Explorer has stopped: RE: APPCRASH

    System Restore. IE8 does that often anyway. Use Opera or Firefox.

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    Re: Internet Explorer has stopped: RE: APPCRASH

    Quote Originally Posted by nzarmygal View Post
    * Every time I try to access ANYTHING on the internet....i get the following. Has never happened before. I've recently had my notebook reformatted and yes!, it has the latest java. Anyone know how I could fix it before i take it back to the experts?


    To obtain more info which may help to understand the crash condition:

    1) Fire up Regedit.
    2) Navigate to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
    3) Right-click in the empty white space, then "New", DWORD, call it ForceQueue and set the value to 1.
    4) Reproduce your IE crash.
    5) Check under C:\Users\<your_account>\AppData\Local\Microsoft\Windows\WER\ReportArchive - there should be a new entry (folder) in there for your latest IE crash.
    6) Zip up the CAB file from that folder and upload it here.

    Analysis of the memory dump (MDMP) in that cabinet file may pinpoint the crash reason. It is almost certainly an add-on. Selectively disabling add-ons (IE has quite granular control over what's loading and what's not) can also help to find the one responsible, but it's not as direct in terms of troubleshooting.


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    Re: Internet Explorer has stopped: RE: APPCRASH

    Quote Originally Posted by Frostmourne View Post
    ... IE8 does that often anyway...
    Really?

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  6. #5
    Brink's Avatar

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    Re: Internet Explorer has stopped: RE: APPCRASH

    Hello nzArmyGal, and welcome to Vista Forums.

    You might also see if resetting Internet Explorer may help. Sometimes a bad addon or setting may be at cause that a reset may be able fix.

    Hope this helps,
    Shawn

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  7. #6



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    Re: Internet Explorer has stopped: RE: APPCRASH

    Quote Originally Posted by H2SO4 View Post
    Quote Originally Posted by Frostmourne View Post
    ... IE8 does that often anyway...
    Really?
    Yes, I have 6 instances of that. Mozilla, never, Opera, never. Its an addon, and probably flash.

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  8. #7
    H2SO4's Avatar

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    Re: Internet Explorer has stopped: RE: APPCRASH

    Quote Originally Posted by Frostmourne View Post
    Quote Originally Posted by H2SO4 View Post
    Quote Originally Posted by Frostmourne View Post
    ... IE8 does that often anyway...
    Really?
    Yes, I have 6 instances of that. Mozilla, never, Opera, never. Its an addon, and probably flash.
    6? Wow.

    If only there was a way to work out which add-on is responsible!

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  9. #8



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    Re: Internet Explorer has stopped: RE: APPCRASH

    And every time - every - a flash site was loading.

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  10. #9



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    Re: Internet Explorer has stopped: RE: APPCRASH

    oops what i should have made known to you all...is that im not computer literate, by any means!..ty though

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  11. #10



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    Re: Internet Explorer has stopped: RE: APPCRASH

    Try IE8 with no addons. Its in the start menu. Search for no add.

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