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Error Number 0x800CCC79

  1. #1



    Newbie
    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 11:48 PM

    Error Number 0x800CCC79

    I cannot send email. This just started today. When I attempted to send a couple of pictures to a friend I got the error message below. I tried several times with the same results. I have RoadRunner with Time Warner and I called them as they are my ISP. We checked and rechecked the email setup and everything is correct. I called Dell as I have a Dell XPS 420 with Vista Operating system. Waited an hour on hold and finally gave up and started research myself to no avail. Perhaps someone may have an answer for me. Thanks
    "The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
    The rejected e-mail address was '<HAGERTYN@aol.com'. Subject 'Two pictures of Your Mum and I', Account: 'pop-server.satx.rr.com', Server: 'smtp-server.satx.rr.com', Protocol: SMTP, Server Response: '501 5.5.2 RCPT TO syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79"

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  3. #2
    Ashvin Busviah's Avatar

    Senior Member

    Join Date : Sep 2009
    New Zealand
    Posts : 844
    windows 7/ windows vista/ windows xp pro/ windows server 2003
    Local Time: 05:48 PM
    newzealand

     

    Re: Error Number 0x800CCC79

    Open Outlook Express, and click Tools
    Then click on Accounts
    Then click on your Tiscali connection and click Properties
    Then click Advanced
    On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).

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  4. #3



    Newbie
    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 11:48 PM


      Thread Starter

    Re: Error Number 0x800CCC79

    Thanks for replying to my problem. I'm using Window Mail not Outlook Express. I did as you suggested and checked "This server requires a secure connection" for both boxes for Outgoing (SMTP) and Incoming (POP3). I then tried again to send the message. It did not work. I got the following error.

    "Subject 'Two pictures of Your Mum and I', Account: 'pop-server.satx.rr.com', Server: 'smtp-server.satx.rr.com', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D.

    The connection to the server has failed. Account: 'pop-server.satx.rr.com', Server: 'pop-server.satx.rr.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E."

    So now I have a different problem. Before doing as you suggested I clicked on the Server tab and checked the box "My Server requires authentication." Maybe that was the wrong thing to do. Thanks a gain for your help.

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  5. #4



    Newbie
    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 11:48 PM


      Thread Starter

    Re: Error Number 0x800CCC79

    Problem solved. It had to do with my contact list where some email addresses had "<" and ">" sigins at the beginning and end of the address. When clicked on Window Mail also put in those signs therby have two consequtive signs caused the server to not send the email and sent me an error message. Anyway, I've corrected my contact list and can now send and receive emal.Thank again for helping.

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