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Can't use any google related site and other search engines

  1. #1
    Lucretius's Avatar

    Newbie
    Join Date : Feb 2010
    Posts : 1
    Vista Business x86
    Local Time: 05:01 PM

    Can't use any google related site and other search engines

    I have a laptop that connects to the internet fine. However, google.com, gmail.com, bing.com and Yahoo search bar are inaccessible.

    I have searched long and far and have found nothing related to this issue. I tried various antivirus/antimalware solutions and eventually settled on 'Norton Security Suite' (360) which was provided for free by my ISP. Norton did find 2 trojans and another small piece of malware and removed all 3 of them successfully.

    I thought it might have been an issue with the Hosts file after having rid of the viruses and malware with the problem still there. There was no hosts file so I did a search (Dogpile) and found a sample Vista Hosts file and placed it in the appropriate folder.

    Any ideas?

      My System SpecsSystem Spec

  2.   


  3. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,786
    Windows 7 SP1 x64
    Local Time: 07:01 PM
    usa us connecticut

     

    Re: Can't use any google related site and other search engines

    Download and try malwarebytes. It has solved a lot of problems.

    Malwarebytes.org

    In addition, download a FireFox Browser, see if the problems remains.

    Report your results.

      My System SpecsSystem Spec

  4. #3
    stoneys-nutz's Avatar

    Gamerholic



    Join Date : Apr 2008
    Wale's
    Posts : 2,685
    Vista Ultimate x64, SP2. XP Pro x64 SP3.
    Local Time: 12:01 AM
    uk uk scotland

     

    Re: Can't use any google related site and other search engines

    Hello Lucretius,
    As usual, richc46 is spot on, Malwarebytes is by far the best.
    If some nasties were found one your system, you may want to check your system files.
    Follow this tutorial.

    System Files - SFC Command

    If anything is found, run it again, as it will only repair one error at a time.
    Also, try reseting IE to default. Go to Tools > Internet options > Advanced > Reset, you will get a confirmation box, follow on screen prompts,
    Let us know how it goes, good luck.

      My System SpecsSystem Spec

  5. #4
    pacinitaly's Avatar

    HappyGuru Lovin2Help

    Join Date : Jan 2009
    worst state in America
    Posts : 1,396
    VISTA Business 32bit SP2
    Local Time: 07:01 PM
    usa

     

    Re: Can't use any google related site and other search engines

    hi jack, how R U

    try hijackthis program and the other awesome advice from the prior GURU's

      My System SpecsSystem Spec


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