Can't change default email

P

pianowise

New Member
Trouble getting new email address (hotmail.com) recognized as default email. Tried all methods posted on forums: tools option and control panel. Control panel default settings will not allow option to disable Windows Mail. (grayed out). RegisterHotmail software says only Vista but I am using Vista.

Also cannot open old email program (Windows Mail) : getting error message MSOE.DLL 0x8007002: Checked and followed all advice on forums. Have also stopped virus software from scanning emails.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
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    Dell USB
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    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I know you said you tried everything, but just in case you missed something, have you tried these two methods:

1. Internet Options, Programs, Internet Programs, Set Programs.
Choose the programs that Windows uses by default.
Select Windows Live Mail (which is essentially the same as Hotmail, and will take you to Hotmail. )

2. Also under Set Program, select Access and Computer Defaults, select MS Windows emails, and then Windows Live Mail.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Keyboard
    built in - HP
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
Imperfect1- thanx ...I tried those 2 methods before going to forum. Windows Live Mail does not show up on the list so I can't select it as default. Also under Select Access and Computer Defaults MY Current Email is dotted as default but Hotmail does not work as default. When I try to dis-able Windows Mail as default the option is grayed out.

I was told by a Microsoft tech in chat session that to use mailto option I have to right click and select Hotmail as mailto protocol. That's a "way around" the glitch.

Still don't understand why I can't make it the default.

P
 

My Computer

System One

Richc46 Installed software. Windows Mail does not show up on the list of programs. When I go to Uninstall Programs on Control Panel- Windows Mail does not show up on the list of programs. Yet the location of the file is C:\Proram Files\Windows Mail. Windows Live Hotmail does not show up at same location. When I right click on Windows Mail on Start menu I have the option of using Revo to install it. Clicking on it has no effect. When I right click on Window Live Hotmail there is no option for Revo.

Thanks,
P
 

My Computer

System One

If you go to control panel, programs and features, do you see windows live essentials. If so Windows mail is a component of that program
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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