Regular contact's e-mails now regarded as SPAM

Bridie

Member
Can anyone please explain why the e-mails from one of my regular contacts has suddenly become SPAM and are automatically being sent into my junk folder?...this has only happened over the last few days and I've checked all my settings and they are still okay. I don't have any problem when receiving any of my other contact e-mails .
 

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What mail provider do you use and what is your mail server?
 

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75% chance this is the reason. His or her email providor is known to send spam; many users or a few bad ones, send spam from that providor. Friends email provider is on the known spam sender list. List friends email address on safe senders list. I can tell you how it is done with windows live mail. Tools>safety options>safe senders.
 

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    Dell XPS420
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I already had my contact down in my 'safe senders' list, but since your reply I've removed it from list and re-entered it in there and now the problem looks as if it's been rectified as I received an e-mail from them this morning which went straight into my Inbox instead of into the Junk Mail folder...I'm keeping my fingers crossed.
Many thanks for you advice.
 

My Computer

Since sorting out the e-mail problem at my end it appears that my contact can't now receive any e-mail from me. She is on Windows 7 and has the same Windows Mail provider and SMTP/POP3 server as me. Have you any suggestions why this should be ? - she has me on her 'safe sanders' list, and we've only had this problem between us over the last week or so.
 

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Correct windows 7 has nothing to do with email, but the email client does. Window Mail.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
well windows mail sucks anyways so get a diffrent email there is plenty of free ones out there.well anyways set her to safe list and tell her to set you to safe list and turn your spam off on yours and hers or you could set them to be sent to there own folder instead of inbox or to spam box.
 

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System One

  • CPU
    PENTIUM DUEL-CORE 2.60GHz 2.60 GHz
    Memory
    6.00 GB
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