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cant connect to https secure sites
  1. #1



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    cant connect to https secure sites

    please help me, if any body found a solution of fixing this problem, my gmail, some bank account , sites wont open coz they use the https . other sites are working fine, i am using a dlink router, dsl cable internet. problem appeared for some time when i changed my router. can it be that some settings were changed automatically?
    any help is highly appreciated.


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  2. #2
    richc46's Avatar

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    Re: cant connect to https secure sites

    First
    Make a virus scan
    Download and scan with malwarebytes.
    http://www.malwarebytes.org/mbam.php

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  3. #3



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    Re: cant connect to https secure sites

    Quote Originally Posted by richc46 View Post
    First
    Make a virus scan
    Download and scan with malwarebytes.
    Malwarebytes' Anti-Malware: Malwarebytes
    dear richard, thanks for the post, but i have a 2010 kaspersky, updated to date, and scanned but nothing helped. tried, even running softpub.dll earlier it worked for this some weeks ago, but now it seem not to solve the problem. even tried clearing the cache, browser history, resetting router, but helpless.any other thing you want me to suggest.. please.,,

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  4. #4
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    Re: cant connect to https secure sites

    This may help. The fact that this information is out there means that many have the problem
    My Internet Explorer Cannot Connect to Secure Web Sites

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  5. #5



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    Re: cant connect to https secure sites

    Quote Originally Posted by richc46 View Post
    This may help. The fact that this information is out there means that many have the problem
    My Internet Explorer Cannot Connect to Secure Web Sites
    dear rich,, clearing the tempoary internet files, and clearing the auto history, and restarting the router resolved the problem for gmail. gmail now can be opened, but hotmail, and other secure bank sites couldnt be opened. but again i tried opening gmail, its all back the same. again it couldnt be opened. any other things that i should try.?

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  6. #6
    richc46's Avatar

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    Re: cant connect to https secure sites

    Try this
    If you have Internet Explorer
    Tools
    Internet Options
    Advanced
    Reset
    This removes the addons which can be replaced later

    If that does not work try another browser. Fierfox, Chrome, etc.

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  7. #7



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    Re: cant connect to https secure sites

    Quote Originally Posted by richc46 View Post
    Try this
    If you have Internet Explorer
    Tools
    Internet Options
    Advanced
    Reset
    This removes the addons which can be replaced later

    If that does not work try another browser. Fierfox, Chrome, etc.
    done everything as per your advice,,nothing changed, even chrome and internet explorer,, the same issue. any idea about how to change port 443 to my router??

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  8. #8



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    Re: cant connect to https secure sites

    Hello,

    I agree with everything Rich has said, just may I ask, have these websites worked before on this computer, and was there anything that changes that might, just might have broken them?

    Have you tried disabling your Firewall TEMPORARILY?

    Richard

    P.S. I would still recommend running Malwarebytes Anti-Malware Quick Scan, as MBAM has better heuristic scanning features than any other anti-virus program, including Kaspersky, and for Real-Time scanning like this, it may pick up something KIS missed. Though I don't think this is malware related, it can't hurt to look just a little deeper than KIS.

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  9. #9
    richc46's Avatar

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    Re: cant connect to https secure sites

    Robin, you see the prior post. I would comply. We have to find out the cause of this.

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  10. #10



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    Re: cant connect to https secure sites

    Quote Originally Posted by niemiro View Post
    Hello,

    I agree with everything Rich has said, just may I ask, have these websites worked before on this computer, and was there anything that changes that might, just might have broken them?

    Have you tried disabling your Firewall TEMPORARILY?

    Richard

    P.S. I would still recommend running Malwarebytes Anti-Malware Quick Scan, as MBAM has better heuristic scanning features than any other anti-virus program, including Kaspersky, and for Real-Time scanning like this, it may pick up something KIS missed. Though I don't think this is malware related, it can't hurt to look just a little deeper than KIS.
    Dear niemiro, the recent thing i changed was the adsl wireless router, before i used one called "prolink": and now "d-link" . yes the websites were working fine in the prolink and dlink as well. at the beginning when i was starting to use the d-link router, i had problems opening sites like gmail,, bank websites, and all those secure websites. but when i restart my router and clear the temporary files, and clear the cache, and also running dir files as softpub.dll, it was working. but now none of the options were working again. so do you want me to run a Malwarebyte antimalware quick scan??and try?

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