Delete Button not working

Without any warning this morning the delete button on my HP G6000 stoped working on windows mail and firefox.

I restored the system to an earlier time, however everything is the same. I a running wndows vista home premium 2007 service pack 2 and although not a tech wizard can follow instructions well....I think!

I have looked on the net and cannot find any solution, so I'm not sure if it may be hardware probeelm or a sofeware one. If anyone has had a similar problem and can help I would be very appreciative.

thanks, D

If you try this, small problems will be fixed. In addition, you will get a report on all problems.
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

If it comes up with errors that cannot be fixed, if you have the Vista install, you can do a repair install.

Restore was a good idea - i would have recommended that first myself if you hadn't beaten me to the punch. It's unfortunate it didn't work. That suggests it was not caused recently by something you installed or an update or some configuration you changed (but it still leaves many other possibilities).

Are these the only two programs where the delete key doesn't function (as far as you know)? You've tried some other programs where it does work (so we can rule out a defective keyboard as the problem)? The fact that both are internet-related programs is interesting but I'm not quite sure how that would relate to a keyboard problem. Do you have any other internet programs you can test (do you have IE still installed)? If so, I'd be interested to know if that program (or those programs) also experience the problem. If so and we can confirm that this occurs with all internet-related programs but none that aren't internet-related, that could help us in finding the cause and a solution (or narrow down the options we might consider).

I checked online for your system (assuming I got the right one at: Software & Driver Downloads HP G6000 CTO Notebook PC - HP Customer Care (United States - English)) and there doesn't appear to be an available keyboard driver to download, so updating the driver doesn't seem to be an option (though I would have recommended this if a driver was available).

Besides the SFC already suggested by Richard (a very good idea), I would also recommend while still in Command Prompt that you run a chkdsk. While in Command Prompt, type chkdsk /f /r and enter and let it run. It will want to schedule itself to run at the next restart. Answer yes and then reboot to run the program. It will scan and try to fix any corruption or bad sectors on your hard drive and mostly remove that as a potential cause. This may take a while to complete depending on the size of the disk and the amount of data contained on it - don't stop it because you think it may have frozen - it doesn't provide a progres indicator so there's no way to tell how much time remains or if it actually has frozen but it could be a few hours or more (give it time to finish even if you need to leave it running ovenight). I've seen corrections made by this procedure resolve a wide variety of problems (and I've seen it do nothing but report everything is fine or fix some bad blocks, clusters, or sectors and still do nothing in terms of resolving the problem - but it's worth a shot).

I hope this helps. Please keep us informed of your progress and any changes or new observations.

Good luck!