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Can't open Windows Mail or Windows Live Mail

  1. #1


    Join Date : Apr 2010
    Posts : 38
    vista Home Premium 32 bit
    Local Time: 15:09

    Can't open Windows Mail or Windows Live Mail

    Can't open Windows Mail or Windows Live Mail because a software restriction is preventing the window from opening,contact a system adminstrator. What does this mean and what do I do?

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  2. #2
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,562
    64-bit Windows 10 build 10122
    Local Time: 14:09
    usa us oklahoma

     

    Re: Can't open Windows Mail or Windows Live Mail

    Hello Joank,

    If you are not part of a domain, then you might see if this may be the issue. You'll need to do either Method Two or Method Three to enable Windows Mail again.

    Windows Mail - Enable or Disable

    Hope this helps,
    Shawn

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  3. #3


    Join Date : Apr 2010
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      Thread Starter

    Re: Can't open Windows Mail or Windows Live Mail

    i get an error message Ox800CCCOE Port 25

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  4. #4
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,562
    64-bit Windows 10 build 10122
    Local Time: 14:09
    usa us oklahoma

     

    Re: Can't open Windows Mail or Windows Live Mail

    Double check with your email provider's (ex: ISP) account setup instructions at their site. It sounds like your email account's SMTP settings are not set correct correctly in Windows Mail or Windows Live Mail.

    -properties-jpg

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  5. #5


    Join Date : Apr 2010
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      Thread Starter

    Re: Can't open Windows Mail or Windows Live Mail

    how do I change the wrong info?

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  6. #6
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,562
    64-bit Windows 10 build 10122
    Local Time: 14:09
    usa us oklahoma

     

    Re: Can't open Windows Mail or Windows Live Mail

    Who is your email provider, and I'll see if I can find a link to their account setup instructions for you?

    In Windows Mail, you can click on Tools, Accounts, select the account, click on Properties button and click on the Advanced tab to see the screenshot in my post above.

    In Windows Live Mail 2011, you would right click on the email account (left pane) this is happening with, click on Properties, and click on the Advanced tab to see the screenshot in my post above.

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  7. #7


    Join Date : Apr 2010
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      Thread Starter

    Re: Can't open Windows Mail or Windows Live Mail

    Sorry Brink, I haven't tried the methods yet

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  8. #8


    Join Date : Apr 2010
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    Local Time: 15:09


      Thread Starter

    Re: Can't open Windows Mail or Windows Live Mail

    I use basic as my email provider and it works. The info is

    Incoming (Pop3): Mail.BasicIsp.net
    Outgoing (SMTP):Mail.BasicIsp.net

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  9. #9
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,562
    64-bit Windows 10 build 10122
    Local Time: 14:09
    usa us oklahoma

     

    Re: Can't open Windows Mail or Windows Live Mail

    This may help with the Ox800CCCOE Port 25 error.

    According to #5 at the links below at BasicISP, you need to have this set:

    Support for Common Connection Issues | Basic ISP

    In the Server tab:
    • My server requires authentication checked.
    • Log on using Secure Password Authentication unchecked.
    Windows Mail instructions, but you can use the same information in Windows Live Mail as well.

    Email Set-up Instructions - Windows Mail (WinVista) | Basic ISP

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  10. #10


    Join Date : Apr 2010
    Posts : 38
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      Thread Starter

    Re: Can't open Windows Mail or Windows Live Mail

    I got windows live account set up and sent mail!

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Can't open Windows Mail or Windows Live Mail

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