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Can't open Windows Mail or Windows Live Mail

  1. #1



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    Can't open Windows Mail or Windows Live Mail

    Can't open Windows Mail or Windows Live Mail because a software restriction is preventing the window from opening,contact a system adminstrator. What does this mean and what do I do?

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  3. #2
    Brink's Avatar

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    Re: Can't open Windows Mail or Windows Live Mail

    Hello Joank,

    If you are not part of a domain, then you might see if this may be the issue. You'll need to do either Method Two or Method Three to enable Windows Mail again.

    Windows Mail - Enable or Disable

    Hope this helps,
    Shawn

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  4. #3



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    Re: Can't open Windows Mail or Windows Live Mail

    i get an error message Ox800CCCOE Port 25

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  5. #4
    Brink's Avatar

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    Re: Can't open Windows Mail or Windows Live Mail

    Double check with your email provider's (ex: ISP) account setup instructions at their site. It sounds like your email account's SMTP settings are not set correct correctly in Windows Mail or Windows Live Mail.

    Can't open Windows Mail or Windows Live Mail-properties.jpg

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  6. #5



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    Re: Can't open Windows Mail or Windows Live Mail

    how do I change the wrong info?

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  7. #6
    Brink's Avatar

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    Re: Can't open Windows Mail or Windows Live Mail

    Who is your email provider, and I'll see if I can find a link to their account setup instructions for you?

    In Windows Mail, you can click on Tools, Accounts, select the account, click on Properties button and click on the Advanced tab to see the screenshot in my post above.

    In Windows Live Mail 2011, you would right click on the email account (left pane) this is happening with, click on Properties, and click on the Advanced tab to see the screenshot in my post above.

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  8. #7



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    Re: Can't open Windows Mail or Windows Live Mail

    Sorry Brink, I haven't tried the methods yet

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  9. #8



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    Re: Can't open Windows Mail or Windows Live Mail

    I use basic as my email provider and it works. The info is

    Incoming (Pop3): Mail.BasicIsp.net
    Outgoing (SMTP):Mail.BasicIsp.net

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  10. #9
    Brink's Avatar

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    Re: Can't open Windows Mail or Windows Live Mail

    This may help with the Ox800CCCOE Port 25 error.

    According to #5 at the links below at BasicISP, you need to have this set:

    Support for Common Connection Issues | Basic ISP

    In the Server tab:
    • My server requires authentication checked.
    • Log on using Secure Password Authentication unchecked.
    Windows Mail instructions, but you can use the same information in Windows Live Mail as well.

    Email Set-up Instructions - Windows Mail (WinVista) | Basic ISP

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  11. #10



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    Re: Can't open Windows Mail or Windows Live Mail

    I got windows live account set up and sent mail!

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