Hello ~

My Vista Mail will not send mail through my Qwest mail account (not Microsoft live mail) I know this problem has been around the net help forums for at least 4 years, and my ISP sent me an email saying that it wasn't their problem. So I will try to present it here and be brief whilst providing all the info I hope will help.

First ~ I can receive all my mail; from both qwest (my service provider) and free web mail providers through my Vista Mail set up. But when I try to send an email through Vista Mail I receive this Error Message:

The connection to the server has failed. Subject 'Mail Test', Account: 'Home', Server: 'smtp.q.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have followed the instructions from qwest on setting up Windows Mail several times, but still no luck.

The Qwest 'Windows Mail Configuration' page, can be found here:

http://myqwest.com/files/qwest/suppo...ndows_mail.php

I have also disabled email scanning in my antivirus (AVG).

Again ~ I know that this problem is an old one. But there aren't a lot of new answers in the last couple of years so I'm hoping maybe there has been a miracle solution that I simply have not found.

Any and all help will be gratefully accepted!

Thank you

Pierce

First ~ Thank you for trying to help me, Richard.

But I think that there is something very much wrong. The instructions given on the Windows Mail configuration page at qwest, and quoted when one gets live chat assistance is as follows:

Incoming Mail: (pop3): mail.q.com ( SSL not enabled 110)
Outgoing Mail: smtp.q.com (SSL not enabled ~ requires authentication, port 587)


These are the instructions you found:

• Incoming Server: pop3.live.com (SSL enabled, port 995)
• Outgoing Server: smtp.live.com (SSL enabled, requires authentication, port 25)

When I used them they really gummed it up and nothing worked. The use of the word 'live' makes me think that these instructions just might be for Windows Live Mail; but I have Vista Mail. I can receive in coming without problem, from my q.com account (that's qwest) and public accounts (Gmail etc.).

there must be some magic rabbit foot that we aren't rubbing?

Richard, I have nearly the same problem. My email client is Yahoo Mail which downloads to Windows Mail (Vista). My ISP is Qwest. As of about 5 days ago, I can no longer send emails from Windows Mail through my POP account with Yahoo. I get the following error: The connection to the server has failed. Subject 'Test', Account: 'plus.pop.mail.yahoo.com', Server: 'plus.smtp.mail.yahoo.com', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

My incoming mail still works. I spent about 2 hours with a Yahoo tech and about a half an hour with a Qwest tech via the internet. No fix. I have turned off the firewall and turned off the anti-virus (MSE). I have fixed registry problems. Nothing worked.

Richard, did you find a successful solution?

Richard, I tried your proposed solution and got the followinThe connection to the server has failed. Subject 'Test', Account: 'plus.pop.mail.yahoo.com', Server: 'plus.smtp.mail.yahoo.com', Protocol: SMTP, Port: 587, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0Eg error message: