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Internet explorer has stopped working....

  1. #1
    angiesluck's Avatar

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    Internet explorer has stopped working....

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

    This is what I keep getting popping up...but Internet Explorer carries on working so I dont understand why it keeps popping up all the time...I dont seem to have any virus or malware as I done checks so dont understand what its doing it for.

    I have tried to reset Internet Explorer which seemed to work for a very limited time but starts up again for no reason I can see..

    Anyone throw any light on this situation?

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  3. #2



    Senior Member
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    Re: Internet explorer has stopped working....

    Try starting Internet Explorer this way and see if it makes a difference.

    Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)

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  4. #3
    kesume's Avatar

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    Re: Internet explorer has stopped working....

    Hi,
    Welcome to the forum.

    In the event of the above suggestion by Ardneh does not quite work, you could try this:-

    A Clean Boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Hope this may be of some assistance.

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  5. #4
    richc46's Avatar

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    Re: Internet explorer has stopped working....

    Here is a great tutorial that may help
    Troubleshooting Internet Explorer Issues - Windows 7 Forums

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  6. #5
    angiesluck's Avatar

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      Thread Starter

    Re: Internet explorer has stopped working....

    Kesume I did what you said but had problems with my scrolling working so decided to restore and now it keeps starting up with asking me to do this registry cleaner saying I have 1092 problems I am frightened to click for it to clean them incase it does something on my computer...It keeps coming up with a box stating Registry Helper must reset permission for its settings files click continue when I do it comes up with a box screen saying Program name: windows command processor....Verified publisher: Microsoft Windows and asks to click yes or no to continue to allow changes......if i dont click it displays another box saying registry cleaner can not continue unless you allow....what should I do

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  7. #6
    richc46's Avatar

    BSOD Squad




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    Re: Internet explorer has stopped working....

    Dont click on any of those boxes that pop up. I will get one of our Malware experts to give further advice. Again, dont click on anything.

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  8. #7
    angiesluck's Avatar

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      Thread Starter

    Re: Internet explorer has stopped working....

    ok thanks

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  9. #8
    kesume's Avatar

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    Re: Internet explorer has stopped working....

    Absolutely take Richc advise please, do not click anything.

    Wait for the other expert'
    Thank's

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  10. #9
    Jacee's Avatar

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    Re: Internet explorer has stopped working....

    It sounds like you picked up a rogue type of anti-virus. If you can see it in Task Manager, stop the process.

    Download Malwarebytes' Anti-Malware. Rename it to angie.exe before saving it to your desktop
    |MG| Malwarebytes Anti-Malware 1.50.1 Download

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

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  11. #10
    angiesluck's Avatar

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      Thread Starter

    Re: Internet explorer has stopped working....

    Hi Jacee,
    I do already have the Malwarebytes Ant-Malware on my computer which I am running at this moment in time to see if it picks up on anything.....Because I already have it on my computer will it "if any" pick up on any recent malware attacks? Or do I need to uninstall it and reinstall it again as you have said " renaming it"

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