"Save Attachments" greyed out

T

theinspector

New Member
Recently the "Save Attachments" in Vista Home Premium Windows Mail has appeared as "greyed out". The full emails can be saved by using "Save As" or "Save as Stationery" but I can't just save the attachments through the "Save Attachments" facility. It doesn't matter what the form of attachment is, .WMV, PDF, DOC, JPG etc. My various virus or malware programs don't show any intrusion. Any solution to this problem, please?
 

My Computer

System One

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My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
theinspector said:
Recently the "Save Attachments" in Vista Home Premium Windows Mail has appeared as "greyed out". The full emails can be saved by using "Save As" or "Save as Stationery" but I can't just save the attachments through the "Save Attachments" facility. It doesn't matter what the form of attachment is, .WMV, PDF, DOC, JPG etc. My various virus or malware programs don't show any intrusion. Any solution to this problem, please?
Click to expand...

Suggestions :

1. Remove your e-mail account from Windows Mail > re-enter the same e-mail account.

2. Create another user account with exactly the same type as the one you are using > open Windows Mail > see if you have the same problem.
If you don't have the same problem, then you have a corrupted user account.

What to do with a corrupted user profile ( account ).....
http://windows.microsoft.com/en-CA/windows-vista/Fix-a-corrupted-user-profile

Note: You must have at least three user accounts on the computer to complete these steps, including the new account you just created.
 
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My Computer

System One

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