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Password no longer retained in Windows Mail

  1. #1


    Join Date : Nov 2008
    Posts : 4
    Vista Home Premium 32bit
    Local Time: 23:55

    Password no longer retained in Windows Mail

    I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

    My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

    Thanks!
    Jomilt

      My System SpecsSystem Spec

  2. #2
    americancritic's Avatar


    Join Date : Nov 2010
    Arizona
    Posts : 1,546
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 21:55
    usa us arizona

     

    Re: Password no longer retained in Windows Mail

    Hello and welcome do a system restore not a factory restore, when you do a system restore you don't lose any files, pictures etc. Here are you options


    System Restore - How to

    System Restore

    Reading your post I am a little concerned about malware or virus. So I would want you to do the following first.

    1. Run a full up-dated virus scan using your anti-virus software.

    2. If you don't have malwarebytes then please download the free version and do a full scan of your system if those come back clean then do the system restore...Here is the link for malwarebytes. Malwarebytes

      My System SpecsSystem Spec

  3. #3


    Join Date : Apr 2008
    Canada
    Posts : 1,351
    Windows 7, Home Premium 64-bit, SP1. Vista Home Premium 32-bit SP2.
    Local Time: 00:55
    canada ca ontario

     

    Re: Password no longer retained in Windows Mail

    Quote Originally Posted by jomilt View Post
    I have Vista Home Premium; IE9; Acer Extensa 5620Z computer. Lately, everytime I want to check mail... I am asked for my password again, even tho it's clicked to "save".

    My computer is also set up with Administrator User only. Would like to set up a standard user account...BUT when I tried it, all my favorites, photos, and valuable to me things are no longer available. how can I fix that as well?

    Thanks!
    Jomilt
    Suggestions only :

    1. Make sure computer is virus free. Use Malwarebytes :
    http://www.malwarebytes.org/.... pick the free version.

    2. Run a system file check to make sure there are no corrupted files.
    System Files - SFC Command

    3. Remove your e-mail account from Windows Mail > re-install the same account.

    4. Uninstall IE9. The system will revert itself back to your previous IE version.

    5. Consider installing Windows Live Mail, if you are using Windows Mail ( WM ) which has been " replaced " by Windows Live Mail ( WLM ) about 3 years ago.
    Both WM and WLM will co-exist side by side.
    WLM, upon installing, will automatically copy all data from WM. You don't need to " import/export " anything.
    You can still use both WM and WLM. Just name one as your default.

    Windows Live Mail download – 2009 and 2011

    2009 version :
    http://www.filehippo.com/download_wi...ive_mail/8305/

    2011 version :
    http://www.filehippo.com/download_windows_live_mail/





















    Last edited by t-4-2; 09 Apr 2011 at 00:54.
      My System SpecsSystem Spec

  4. #4
    americancritic's Avatar


    Join Date : Nov 2010
    Arizona
    Posts : 1,546
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 21:55
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    Re: Password no longer retained in Windows Mail

    Hello I did mention to do a AV and a malwarebytes scan in the above reply but it is worth mentioning a second time as this is very important to make sure you have no virus's a or malware before repairing your computer...

    T-4-2 Thank you for your input and your help is greatly appreciated...

      My System SpecsSystem Spec

  5. #5


    Join Date : Nov 2008
    Posts : 4
    Vista Home Premium 32bit
    Local Time: 23:55


      Thread Starter

    Re: Password no longer retained in Windows Mail

    Thank you so much for your help! I don't' know how I did it, but thought to uninstall MailWasher from my computer, I have used it for YEARS... with no problem. Once I got rid of it, my mail problems stopped. I'm going to do without a few days, then do a re-install of MailWasher and see what happens.

    Meanwhile, I saved your valuable help and suggestions.

    Thanks again!

      My System SpecsSystem Spec

  6. #6
    americancritic's Avatar


    Join Date : Nov 2010
    Arizona
    Posts : 1,546
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 21:55
    usa us arizona

     

    Re: Password no longer retained in Windows Mail

    Hello we are glad for you that things have worked out and if you have anymore questions please re-post us and we will be glad to help.


    americancritic

      My System SpecsSystem Spec

Password no longer retained in Windows Mail

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