Windows Mail Problem

L

Lynn5065

Member
What is happening is when I open a mail and then delete it, it does not go into my deleted folder. It just disappears. Now if I don't open an email and just delete it, it goes into the deleted folder no problem. Can someone please advise? My attempts at fixing the problem have been: Downloaded PC Health Advisor and it was suppose to fix registry issues. It did not help. Also, I downloaded a some "win tool" thing that was suppose to clean up windows mail. No help. :(
 

My Computer

System One

Hello Lynn, Welcome to the forum.

Click on Tools, then Options, then Advanced. If there's no checkmark in the box before Use the 'Deleted Items' folder with IMAP accounts, click on this box then Apply. Click on OK.

I think this may fix your problem.

Thanks.
Arvin
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
Just uncheck the "Deleted Items Folder for IMAP accounts " and check. Is that working fine?

Note: I misread it. I was suggesting you for Windows Live Mail.

Thanks.
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
Thanks for trying to help me with this, Arvin but nothing in that link helped fix the problem. I just don't know what it could be. I wish I could uninstall windows mail and then reinstall it but that is not possible since it is part of Vista. I did download Windows Live and used it for a bit but didn't like it.
 

My Computer

System One

Just go through this given below link and take the steps from point 11 and make your setting accordinglly.

Windows Mail for Windows Vista


Thanks.
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
I tried that link and when I got to PROPERTIES the box did not have a tab for IMAP!! The only tabs available were General, Servers, Connection, Security and Advanced.
 

My Computer

System One

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