I have 3 days of emails (messages) that cannot be deleted. If moved to 'deleted items', and Windows Mail (WM) then closed, when WM is again opened, the following message appears: "Message store has been corrupted by an application external to Windows. Mail WinMail.exe has been able to successfully recover from this corruption. (0x00000000)". The emails that were deleted reappear in the Inbox, with heading intact but body of email showing: "Message cannot be found The contents of this message cannot be found Windows Mail"

I have restored the sysem to a point prior to the problem. New emails now being received do not have this problem and can be deleted. Am looking for a way to delete the 27 emails that keep reappearing.

Originally Posted by Dale Putnam

I have 3 days of emails (messages) that cannot be deleted. If moved to 'deleted items', and Windows Mail (WM) then closed, when WM is again opened, the following message appears: "Message store has been corrupted by an application external to Windows. Mail WinMail.exe has been able to successfully recover from this corruption. (0x00000000)". The emails that were deleted reappear in the Inbox, with heading intact but body of email showing: "Message cannot be found The contents of this message cannot be found Windows Mail"

I have restored the sysem to a point prior to the problem. New emails now being received do not have this problem and can be deleted. Am looking for a way to delete the 27 emails that keep reappearing.

Suggestions only :

1. Go to your webmail site, logon to your account. Find out if those 27 messages are there. If yes, delete them there.

2. Open WM > Tools > Accounts > select your account > Properties > Advanced > at the bottom, uncheck " Leave a copy of messages at server. " click OK when done.