Welcome
I think it is primarily due to the security that you are using. I would use Microsoft Security Essentials as my anti virus, the Windows Firewall and Malwarebytes for a weekly scan. These are all free.
Windows Mail problems

Hello Bob

Try this:

1. Click Start...
2. Click all programs...
3. Click on accessories...
4. Scan down and find snipping tool...
5. Drag your snipping tool to the tool bar at the bottom of your screen.
6. Find what you want and then click on your snipping tool and make a screen shot and save it to your documents, then you can upload your sreen shot.

Hope this helps...

Originally Posted by Bob S

Hi t-4-2
I am not familiar with what you are asking me to do. I looked at the download 'Screenshots and Files' and I was still befuddled. I was visiting my son yesterday and asked him how to do it. He showed me but I still cannot do it. The first thing he did was to click on the 'Print Screen' and he got a window with the screenshot. When I do so nothing happens. My son is now out of town and I cannot ask him for more help.
Bob S

There is another way to capture screenshot.
But, let's start with Print Screen, since you asked.

1. Open the image that you want to capture. In your case, it is the Red Email Notices.
2. Press Alt key and Hold, press Print Screen key.( Nothing will seem to happen at this point.That's ok ).
3. Start button > in the search box, type paint > press Enter key.
4. Rest your cursor inside the Paint window > press Ctrl key and Hold > press V key.
You screenshot shows up in the Paint window. Yes ?
5. Click the blue colour button near the top left
6. Click Save To > decide where you want to save it to. I would use Desktop since you won't be keeping it for long.

Now follow the tutorial, starting at step #2, about how to post the screenshot to this forum.
If you still have problem following the tutorial, please post back.

The other option for screencapturing is the Snipping Tool.
How to Use the Snipping Tool in Vista

Edit :
How to call up Snipping Tool :
Start button > search box, type snipping tool > press Enter.

Hello

I was wondering, the emails you get could they be a set priority, if you are using IE look at the top of the page when you email someone there is a blue arrow if you click that it gives you some options on how you want it sent to who ever you are sending it to, could this be possible. Look at your own email and see if this could be it.

I am curious would you let me know after you have checked it out thank you. If you don't get what I am talking about I will send you a screenshot.

Tom