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Windows Live Mail Problems

  1. #1



    Newbie
    Join Date : Aug 2011
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 04:05 PM

    Windows Live Mail Problems

    Hi not sure if this is in the right place but I keep getting the message "Something unexpected has happened and Windows Live Mail has had to close down" then my laptop just shuts down as if you just turned it off with the power button but when I fire it back up it starts as normal not sure what is wrong any help would be grateful.

    I am running

    Windows vista home premium
    Service pack 2

    Dell Inspiron 1525
    Processor Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz, 1667 Mhz, 2 Core(s), 2 Logical Processor(s)

    Installed Physical Memory (RAM) 2.00 GB

    System type 32-bit operating system

    Norton 360


      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 06:05 PM
    usa us connecticut

     

    Re: Windows Live Mail Problems

    Welcome
    Try to install the newestet version Windows Live Mail 2011
    http://explore.live.com/windows-live-mail

      My System SpecsSystem Spec

  3. #3



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    Join Date : Aug 2011
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      Thread Starter

    Re: Windows Live Mail Problems

    I am running Windows Live Mail 2011 already

      My System SpecsSystem Spec

  4. #4



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    Join Date : Aug 2011
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      Thread Starter

    Re: Windows Live Mail Problems

    still need help with this any help would be good

    I am running mail Version 2011 (Build 15.4.3538.0513)
    Copyright © 2010 Microsoft Corporation. All rights reserved.

    Microsoft® Office 2010 Proofing Tools
    © 2010 Microsoft Corporation. All rights reserved.

      My System SpecsSystem Spec

  5. #5
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 06:05 PM
    usa us connecticut

     

    Re: Windows Live Mail Problems

    Go back a week before the problem with a system restore.
    System Restore - How to

      My System SpecsSystem Spec

  6. #6



    Newbie
    Join Date : Aug 2011
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      Thread Starter

    Re: Windows Live Mail Problems

    have tried that but laptop just shuts down halfway though restore have run anti virus and malwarebyte with nothing found laptop also shuts down when I use format factory to put films on my PSP I am at a loss what the problem is

      My System SpecsSystem Spec

  7. #7
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 06:05 PM
    usa us connecticut

     

    Re: Windows Live Mail Problems

    OK then it is not a mail problem. Your computer shuts down regardless of what you do, correct?

    Lets test,
    Try in safe mode, does it work, now?

      My System SpecsSystem Spec

  8. #8



    Newbie
    Join Date : Aug 2011
    Posts : 5
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      Thread Starter

    Re: Windows Live Mail Problems

    I have finally sorted it it was the CPU overheating

      My System SpecsSystem Spec

  9. #9
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,345
    Windows 7 SP1 x64
    Local Time: 06:05 PM
    usa us connecticut

     

    Re: Windows Live Mail Problems

    Good, glad that you got it sorted.

      My System SpecsSystem Spec

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