I am trying to help my Mother with her computer. The other day I went to Windows Update, and one of the updates offered was an upgrade to IE9. The update was successful. After re-booting I tried to open the browser, but nothing happened. I mean nothing....after double clicking the shortcut, nothing happened. So I went to Run and typed in "iexplore.exe"......again nothing. So I went back to the updates section and looked at the update history....yes it was there "Windows Internet Explorer 9 for Windows Vista" and the status was "successful".
She uses Google Chrome most of the time, so I didn't worry about it for a couple of days. But then I noticed that I could not print any email messages from Windows Mail. I googled that problem and learned that Windows Mail get its instructions from IE. At that point I decided enough was enough and proceeded to try to uninstall IE9 and revert back to IE8.
Again after googling, I learned that an IE9 uninstall has to be performed from the Installed Updates section of Control Panel>Programs>Programs and Features. Here is the big problem....when I click on "view installed updates", the IE9 update is nowhere to be found.
So I am stuck and asking for help. My computer shows that IE9 was successfully updated in the Windows Update section (when I dig down and look at the details the version is listed as 18.104.22.168.16421).....but it doesn't work, nothing happens when I try to open it. In a classic catch-22, IE9 doesn't show up in the place that I need it to be in order to uninstall it.
Please help!! Thanks in advance!!