Windows Vista Forums

Downloads problems

  1. #1



    Newbie
    Join Date : Nov 2011
    Posts : 4
    Vista Home Premium64
    Local Time: 05:23 AM

    Downloads problems

    Can someone please help.?

    I cannot download for example drivers (never gets past 0% loaded) and other .exe downloads, youtube videos freeze after about 3 secs, and some websites do not open (although multi-clicking them sometimes helps). I am lost at what to do.

    Please help.

    System is Win Vista Home Premium
    AMD Athlon64 64 X3 TK-57

    Many Thanks

    Roxy

      My System SpecsSystem Spec

  2.   


  3. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,788
    Windows 7 SP1 x64
    Local Time: 01:23 AM
    usa us connecticut

     

    Re: Downloads problems

    Roxy
    Although it may not be the problem this time, these are classic symptoms of a virus.
    Try to update your anti virus and run a full scan.
    If you can download malwarebytes and make a full scan
    With your current problem do what you can and report back

      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Nov 2011
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    Vista Home Premium64
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      Thread Starter

    Re: Downloads problems

    Quote Originally Posted by richc46 View Post
    Roxy
    Although it may not be the problem this time, these are classic symptoms of a virus.
    Try to update your anti virus and run a full scan.
    If you can download malwarebytes and make a full scan
    With your current problem do what you can and report back
    Dear Sir
    Thank you for advice. However, after scan with my McAfee, there was a virus that has been cleared, but problem remains. Can you or somebody offer further advice.

    Much Appreciated

      My System SpecsSystem Spec

  5. #4
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,175
    Vista Home Basic. 32 bit SP 2
    Local Time: 01:23 AM
    usa us florida

     

    Re: Downloads problems

    Hello and welcome to the Forums, as you have download issues and McAfee found one threat, please use this : ESET :: Get a FREE Online Virus Scan
    When the scan completes, push List of found threats
    Push export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Push the Back button.
    Push Finish
    NOTE: In some instances if no malware is found there will be no log produced.
    Post back with that log if able to use this please.

      My System SpecsSystem Spec

  6. #5
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,788
    Windows 7 SP1 x64
    Local Time: 01:23 AM
    usa us connecticut

     

    Re: Downloads problems

    Download malwarebytes, update it and make a full scan
    If negative, using another computer save the download to a finger drive and then see if you can install from there.

      My System SpecsSystem Spec

  7. #6



    Newbie
    Join Date : Nov 2011
    Posts : 4
    Vista Home Premium64
    Local Time: 05:23 AM


      Thread Starter

    Re: Downloads problems

    Quote Originally Posted by richc46 View Post
    Download malwarebytes, update it and make a full scan
    If negative, using another computer save the download to a finger drive and then see if you can install from there.
    Unable to load Malwarebytes (freezes at 39% download).

      My System SpecsSystem Spec

  8. #7



    Newbie
    Join Date : Nov 2011
    Posts : 4
    Vista Home Premium64
    Local Time: 05:23 AM


      Thread Starter

    Re: Downloads problems

    Quote Originally Posted by Yard Dog View Post
    Hello and welcome to the Forums, as you have download issues and McAfee found one threat, please use this : ESET :: Get a FREE Online Virus Scan
    When the scan completes, push List of found threats
    Push export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Push the Back button.
    Push Finish
    NOTE: In some instances if no malware is found there will be no log produced.
    Post back with that log if able to use this please.
    I have been unable to download ESET. Can you suggest anything ese? Many Thanks

      My System SpecsSystem Spec

  9. #8
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,175
    Vista Home Basic. 32 bit SP 2
    Local Time: 01:23 AM
    usa us florida

     

    Re: Downloads problems

    Nevermind, it said no downloads if using IE>. i just tried it with IE and it does indeed want you to install a part of it. Use another computer to make a dvd/cd or thumb drive as Rich has suggested , use the Malwarebytes first . Just so you know, i use Firefox , and i did download that program and even though i use MSE and a paid Malwarebytes , Eset still found 5 issues , which kinda surprised me.

      My System SpecsSystem Spec

  10. #9
    sixwheeler2011's Avatar
    Join Date : Apr 2011
    Canada
    Posts : 64
    Vista Home Basic
    Local Time: 01:23 AM
    usa us colorado

     

    Re: Downloads problems

    Hello Roxy,

    This might be a root kit,One in general(Zero Access). If you could get your MAch. into Safe mode with Networking
    and then go online to Anti-rootkit utility TDSSKiller (SAFE MODE)w/networking:> How to start Windows in Safe Mode or Safe Mode with Networking - ESET Knowledgebase
    about mid page click on the download for the .zip & open folder
    you may need 7-zip or some comparable to open zip files.
    Once extracted you will have a folder open with a read me file and the Tdskiller.exe file/double click to run.
    then you will be prompted to update click update.
    let it go to update and open update, then run scan/
    hopefully you can find and heal if it is a root kit.
    Please respond if you try this option./

    Sixwheeler

    Last edited by sixwheeler2011; 25 Nov 2011 at 06:46 AM. Reason: edit url/
      My System SpecsSystem Spec


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