Unable to open old msmail messages after Vista reinstall

jewel

New Member
Hi,
This is my first time porting here, so be gentle, pls. :-)
I've just reinstalled Vista 64-bit on my dear old Dad's HP laptop. I was able to retrieve most of his data from an old backup drive but am unable to restore his emails.
He's using MSMail. When I try to open the old messages, I get "message locked or in use".
Can anyone help?
Thanks in advance.
 

My Computer

System One

  • Manufacturer/Model
    HP6785ca
    Graphics Card(s)
    nVidia
    Monitor(s) Displays
    Dell E617FP
Try in safe mode
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Sounds like a good idea. Thanks. I'll give it a try when I get back.
 

My Computer

System One

  • Manufacturer/Model
    HP6785ca
    Graphics Card(s)
    nVidia
    Monitor(s) Displays
    Dell E617FP
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