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Slow windows mail

  1. #1


    Join Date : Jun 2009
    Posts : 4
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    Local Time: 09:26 PM

    Slow windows mail

    my windows mail in Vista has become extremly slow, especially when using reply or creating new mail. It takes an abnormal amount of time for the screen to come up. Also slow when opening and frequently it stops in the middle of viewing e-mails and states "windows mail not reponding" I keep my folders up to date and I have turned off my Norton email scanning. It is much worse since ie9 installed this week which I hate!

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  3. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,798
    Windows 7 SP1 x64
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    Re: Slow windows mail

    Welcome Linda,
    With the advent of new software and other improvements, it is suggested that you
    make sure:
    Vista has all the SPs and updates
    That you have the most current windows mail, Windows Mail Live 2011
    Run a full anti virus scan
    Download and run a full scan with malwarebytes
    Send an email to you email provider to be sure that the slow down is not at their end.
    http://explore.live.com/windows-live...programs?T1=t2

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  4. #3


    Join Date : Jun 2009
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      Thread Starter

    Re: Slow windows mail

    Thanks for responding! How to I check to see if I have the latest version of windows live? And if I don't I do I get it. I think the lastest comes with windows 7 and I am using Vista.

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  5. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
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    Re: Slow windows mail

    Windows Live Essentials: Other Programs - Get started
    If you type windows mail in search, when it comes up right click and then properties, you should be able to tell.
    If that does not work, look at the download date and report back.
    It can be installed free from their web site.

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  6. #5


    Join Date : Jun 2009
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      Thread Starter

    Re: Slow windows mail

    I don't have windows live mail - I have windows mail. I am afraid the two programs are different and if I download windows live mail all my setting will change again. I had to talk to Earthlink two weeks ago and he had me change my smpt (i think that was it) location which had somehow changed. Maybe this is wrong. I was tring to find out how to leave mail on my server longer so when I used Web mail it was still there. I probably shod also check with earthlink? I checked and I do not have Windows Live Mail, just windows mail 2009

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  7. #6
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
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    Vista Home Basic. 32 bit SP 2
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    Re: Slow windows mail

    Hello. In your start button. All programs. open Windows Mail and then at top of it click Help. then View Help . and see if it has anything for you. Just throwing this in.. hope it helps somewhat .

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  8. #7
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
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    Windows 7 SP1 x64
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    Re: Slow windows mail

    As you know if something can go wrong it will BUT for me and according to the information from Microsoft, settings, email and all else should be saved.
    I would back up important mail and we can help with the settings.
    If you go to your account, you can check leave mail on server.
    http://support.tigertech.net/windows-mail-lmos

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  9. #8


    Join Date : Jun 2009
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      Thread Starter

    Re: Slow windows mail

    Thanks! I think I'll stick with Windows mail. My ISP is Earthlink and it is their mail that comes through windows mail. If I set up Windows live Mail it will be another e-mail account and I really don't want two. I realize I could my Mail Live my default and start using it but I"m not quite ready.. I'll see if the slowness gets any worse.

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