Blue Screen Of Death

D

dd_dpa

New Member
Okay so I've been doing a clean install of Vista x64 for about a week and have been getting many random blue screens of deaths yesterday I did another clean install and only had about 4 drivers or so installed and I got a BSOD but no dump file was created for some reason so I kept installing more drivers and it work for about 4 hours till it crahsed again this time it gave me a dump file so here are the results...


Microsoft (R) Windows Debugger Version 6.9.0003.113 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini060408-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*Symbol information
Executable search path is:
Windows Vista Kernel Version 6000 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6000.16584.amd64fre.vista_gdr.071023-1545
Kernel base = 0xfffff800`01c00000 PsLoadedModuleList = 0xfffff800`01d9af70
Debug session time: Wed Jun 4 20:18:02.665 2008 (GMT-4)
System Uptime: 0 days 1:43:47.735
Loading Kernel Symbols
.............................................................................................................................................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960000b218b, fffff9801338d220, 0}

Probably caused by : win32k.sys ( win32k!hGetFreeHandle+1b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000b218b, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff9801338d220, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
win32k!hGetFreeHandle+1b
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8]

CONTEXT: fffff9801338d220 -- (.cxr 0xfffff9801338d220)
rax=0000000000000d60 rbx=fffff9801338db30 rcx=fffffa8008b5cc07
rdx=fffff900c0200000 rsi=0000000000000000 rdi=0000000000000644
rip=fffff960000b218b rsp=fffff9801338da88 rbp=fffff900c1c92c00
r8=fffe000000002820 r9=0000000000000d60 r10=fffffa8008b5cc00
r11=fffffa80090ef9e0 r12=0000000000000002 r13=0000000000000007
r14=0000000000000007 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
win32k!hGetFreeHandle+0x1b:
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8] ds:002b:ffeff900`c0214100=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff960000b4d21 to fffff960000b218b

STACK_TEXT:
fffff980`1338da88 fffff960`000b4d21 : fffff980`1338db30 fffff980`1338db30 00000000`0000006a 00000000`00000007 : win32k!hGetFreeHandle+0x1b
fffff980`1338da90 fffff960`00187c5a : fffff980`1338db30 00000000`0000006a 00000000`000000ae 00000000`00000001 : win32k!HmgAlloc+0xb1
fffff980`1338dad0 fffff960`00184120 : 00000000`00000001 fffff960`0008ddb4 fffff980`1338dbc0 00000000`00000d60 : win32k!PATHMEMOBJ::PATHMEMOBJ+0x1a
fffff980`1338db00 fffff800`01c4d733 : fffffa80`090ef9e0 fffff980`1338dca0 00000000`023ff598 fffff980`1338dbc8 : win32k!NtGdiCreateRoundRectRgn+0x30
fffff980`1338dbb0 000007fe`fd4f66ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`023ff578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd4f66ea


FOLLOWUP_IP:
win32k!hGetFreeHandle+1b
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!hGetFreeHandle+1b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 47c78af2

STACK_COMMAND: .cxr 0xfffff9801338d220 ; kb

FAILURE_BUCKET_ID: X64_0x3B_win32k!hGetFreeHandle+1b

BUCKET_ID: X64_0x3B_win32k!hGetFreeHandle+1b

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000b218b, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff9801338d220, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
win32k!hGetFreeHandle+1b
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8]

CONTEXT: fffff9801338d220 -- (.cxr 0xfffff9801338d220)
rax=0000000000000d60 rbx=fffff9801338db30 rcx=fffffa8008b5cc07
rdx=fffff900c0200000 rsi=0000000000000000 rdi=0000000000000644
rip=fffff960000b218b rsp=fffff9801338da88 rbp=fffff900c1c92c00
r8=fffe000000002820 r9=0000000000000d60 r10=fffffa8008b5cc00
r11=fffffa80090ef9e0 r12=0000000000000002 r13=0000000000000007
r14=0000000000000007 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
win32k!hGetFreeHandle+0x1b:
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8] ds:002b:ffeff900`c0214100=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff960000b4d21 to fffff960000b218b

STACK_TEXT:
fffff980`1338da88 fffff960`000b4d21 : fffff980`1338db30 fffff980`1338db30 00000000`0000006a 00000000`00000007 : win32k!hGetFreeHandle+0x1b
fffff980`1338da90 fffff960`00187c5a : fffff980`1338db30 00000000`0000006a 00000000`000000ae 00000000`00000001 : win32k!HmgAlloc+0xb1
fffff980`1338dad0 fffff960`00184120 : 00000000`00000001 fffff960`0008ddb4 fffff980`1338dbc0 00000000`00000d60 : win32k!PATHMEMOBJ::PATHMEMOBJ+0x1a
fffff980`1338db00 fffff800`01c4d733 : fffffa80`090ef9e0 fffff980`1338dca0 00000000`023ff598 fffff980`1338dbc8 : win32k!NtGdiCreateRoundRectRgn+0x30
fffff980`1338dbb0 000007fe`fd4f66ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`023ff578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd4f66ea


FOLLOWUP_IP:
win32k!hGetFreeHandle+1b
fffff960`000b218b 4a8b04c2 mov rax,qword ptr [rdx+r8*8]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!hGetFreeHandle+1b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 47c78af2

STACK_COMMAND: .cxr 0xfffff9801338d220 ; kb

FAILURE_BUCKET_ID: X64_0x3B_win32k!hGetFreeHandle+1b

BUCKET_ID: X64_0x3B_win32k!hGetFreeHandle+1b

Followup: MachineOwner
---------

any help? I've never debugged before I have a feeling its a driver though I'm not sure which one everything I installed was for x64 bit so there shouldn't be a problem thanks in advance
 

My Computer

System One

Bug Check 0x3B:

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Cause
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


What Grpahics Card do you use?

I also noticed your not using Vista-SP1?
 

My Computer

System One

Nvidia Geforce 7950x2 downloaded the latest vista x64 drivers from nvidia.com

Yeah I'm still trying to get all the updates from microsoft should i get sp1 now?
 

My Computer

System One

I got SP1 and it seems I may need new Graphics card drivers my display looks horrible and I went to Device Manager and my graphics Card drivers encountered a problem and stopped working
 

My Computer

System One

dd_dpa said:
I got SP1 and it seems I may need new Graphics card drivers my display looks horrible and I went to Device Manager and my graphics Card drivers encountered a problem and stopped working
Click to expand...

They might need to get uninstalled then reinstalled before it works correctly,

How did it go?
 

My Computer

System One

Use Driver cleaner or another similar tool to remove your drivers and then let Vista use the VGA drivers - then install your latest usable drivers for your graphics card.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
You must log in or register to reply here.
Back
Top