Repeated BSOD

A

alphatwolf

New Member
I have a Dell M1330 w/ Vista Home Premium 32bit and started having repeated Blue Screens about 2 weeks ago.

Tried running the startup repair and it gave me the following message:

Prob Event Name: StartupRepairV2
Prob Sig 1: Autofailover
Prob Sig 2: 6.0.6000.16386.6.0.6011.18000
Prob Sig 3: 3
Prob Sig 4: 65537
Prob Sig 5: Unknown
Prob Sig 6: 0x24
Prob Sig 7: 0
Prob Sig 8: 2
Prob Sig 9: WrpRepair
Prob Sig 10: 2
OS Vers: 6.0.6000.2.0.0.256.1
Local ID 1033

Also got this error code at a different point

BC Code: 24
BCP1: 01904AA
BCP2: B50758C0
BCP3: B50755BC
BCP4: 8B0A707D

Also got this error code--

STOP: 0x0000007E (0xC0000005, 0x89EC3007, 0x89A06A2C, 0x89A06728) fbwf.sys - Address 89EC3007 base at 89EB2000, datestamp 4549ad9BC

Any ideas? This is getting really disruptive and I can't get any work done. I think it started when I tried to download some updated drivers from Dell. I don't even think I actually installed the update because when I tried to find the downloaded zip file with the drivers and other updates I couldn't find it. But it may have installed itself automatically or something.

thanks
 

My Computer

System One

right click my computer and selet properties , then click advanced system settings on the left , click settings under the startup and recovery tab , uncheck the automatically restart option and hit apply (this is just to make sure we get a proper dump file)

goto your windows folder on your c drive , in there there is a folder called minidump , look in that folder after your next bluescreen there will be a file there , if you can make that file available for download i can take a look at it for you and see if i can isolate the problem.

make sure that when windows bluescreens you wait for the memory dump to finish before restarting.

incidently i see alot of Dell users having trouble with the repair function on their PC's , seems about time somebody gave Dell a kick in the preverbials and they got it sorted
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
Great, thanks. I tried to access my last minidump file from an hour ago and it won't let me read it. Tried to open it with Wordpad but it says access denied. Is there a way I can open this?
 

My Computer

System One

you cant mate read them with anything but the debugging tools from windows then you need the symbol package or at least know how to point the debugging tool to the symbol download , then you need to know how to read the dump file ;)

its all out there on the net mate if you want to research it , thats how i learnt it all :D

edit.the first part of my message was an edit mate , its just to make sure windows creates a dump file everytime :D
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
Click on Go Advanced under quick reply and then upload the files as an attachment.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
yuo need to upload it to a file sharing website and give me the URL , hang on ill se if i can PM you my e mail addy then you can just mail me it
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
Thanks for tip on advanced reply.

I can't upload the minidump file...it says that i don't have access...I am working from an administrator account. stumped.
 

My Computer

System One

You need to put it into a zip to upload it.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
I gave up on trying to get the minidump file, could never get access.

The blue screens kept coming more and more frequently, completely random collection of error codes, different every time.

I just gave up. I booted up in safe mode, backed up my data, then reformatted my hard drive, reinstalled vista and my apps.

It was not completely trouble free, actually got another blue screen right after I thought I was in the clear, but a chkdsk seemed to clear it up and right now I am in the process of updating vista (43 of 90 updates so far to vista and office).

I will update later with whether it was a success or not.

I attribute this to accepting a bunch of "recommended" updates from Dell a few weeks ago.

That or it was a rootkit virus. It seems that some of the error codes I was getting were seen by other people with rootkits. That's also why in the end I decided to just reformat.

Thanks everyone who offered to help.
 

My Computer

System One

It also may be a defective hard drive. The blue screens seem to coincide with some sort of physical movement of the computer (picking it up, someone bumping into the table, etc.). Sometimes this is the case. In others, there is no physical movement involved, it just goes blue screen. But if this doesn't clear it up I am sending this back to Dell for a new hard drive before my warranty expires in March.
 

My Computer

System One

I wouldn't wait for it to "clear up" - use your warranty *now*.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
yeah, you're probably right, but what a pain in the neck to send it in. do you think it matter that the reliability and performance monitor never shows any hardware malfunctions, only software problems?
 

My Computer

System One

Doesn't really matter - well, it does in a way, in that there is no real HW problem - but if you have a bunch of software incompatibilities, and knowing all the junk that OEMs place on their machines, I would not be surprised if there is a newer and better version available that they simply have not told you about that will help eliminate all this...

Of course, I build my own machines, but the last time I got a hold of a machine I used Welcome | The PC Decrapifier to clean up the junk....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
right. i do notice that when i reformat and reinstall from the disks all the crapola is gone...one awesome side effect. I will try it for a week and see how it goes. thanks, man
 

My Computer

System One

right after my post above the thing blue screened again. It was after I had finished installing all the vista and office updates and it had tried to reboot. just kept blue screening. Tried booting from vista dvd but couldn't even do that at first, though it finally worked for a while, was able to try to repair the disk but it said it was unrepairable. I tried doing chkdsk but that didn't seem to help. one of the error messages said that there was a bad driver. it seems that something in those 90 updates is a problem, OR I think I may have a loose connector on the hard drive somewhere. in reading the message boards that appears to be a common thing for dells. it would also account for the fact that sometimes it blue screens when I pick it up (tough to figure out if that's a coincidence or not, because it blue screens at other times and doesn't always blue screen when I pick it up.) Just on a lark I tried booting it again today and suddenly it works. time to check in with Dell support
 

My Computer

System One

Actually, time for you to crack open your case (with the machine fully powered off) and make sure every thing is sitting nice and tight.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
yeah, probably right, not sure I know how to do that. Am chatting with Dell support right now, I'll see what they recommend. they are going to run some diagnostics.
 

My Computer

System One

It could be Hard Drive or Memory related.
I would run Windows Memory Diag and Manufacturers HDD Test (Western Digital = WDDaig, Seagate = Seatools) Not dells hardware tests.
 

My Computer

System One

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