Windows Vista Forums

BSOD system_service_exception 0x3b
  1. 24 Jan 2009 #1


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM

    BSOD system_service_exception 0x3b

    Hi all.
    I've been experiencing a heap of different problems with my machine since updating to my ds4p mobo.
    I've worked my way through the multitude of bluescreens it has kindly provided but cant seem to figure this one out, nor can i find any support for others having the same issues.

    This is a fresh install of Vista business x64 sp1 that i had beleived to be heading for bluescreenless operation... Its the first error for this OS confirguration, but not the first ive had.
    I originally believed it to be the fault of my everest installation, but have now recieved it without everest installed.



    this is the closest i can find but provides no solutions for me...
    http://www.vistax64.com/general-disc...eption-3b.html I was interested by the 4x1gb ram theory. im looking into new ram but would like to conclude on a problem before making a purchase.

    My machine;
    GIGABYTE ep45 ds4p- bios F8
    E6750
    4x1gb Corsair XMS2 DDR2-800
    NVIDIA GeForce 9800 GT

    the exact error i am receiving;
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000BECD6
    BCP3: FFFFFA600479EB80
    BCP4: 0000000000000000

    and although I've not had another since to confirm this, i believe I saw win32k amongst the message (it was set to reboot automatically at the time- the bluescreen only flashed quickly)

    I'm not sure how to retrieve or analyze crash dumps but i'd be happy do provide i do you with some assistance.

    A seemingly irrelivant but possibly connected problem was with the installation of itunes 8. I would stop incompleted with an error. Nothing has changed hardware wise since i have installed it successfully in the passed.

    Any ideas/suggestions are greatly appreciated!
    Thanks guys.

    Dan

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 24 Jan 2009 #2


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    I've just realised the sheer number of errors i've had since this install yesterday :S
    one has a solution from Microsoft. Think is could be the cause?




    Thanks again guys.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 24 Jan 2009 #3


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    i've had a good run without the bluescreen but there seems to be no stability and apps are crashing all the time...


      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  4. 24 Jan 2009 #4


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    One of the multitude of bluescreens I mentioned I've been having was apparently never resolved...

    I've just had a stop error;

    page fault in non paged area

    BCCode: 50
    BCP1: FFFFF800015386A8
    BCP2: 0000000000000001
    BCP3: FFFFF80002111E7B
    BCP4: 0000000000000000

    again, great thanks to anyone willing to help out.
    dan.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  5. 24 Jan 2009 #5
    dk70's Avatar
    dk70

    Member
    Join Date : Apr 2008
    Posts : 213
    Vista Ultimate x64 SP1
    Local Time: 07:33 AM
    denmark

     

    Re: BSOD system_service_exception 0x3b

    Stopcodes and error IDs dont mean much if memory is problem. You found the other thread so do Memtest86+.

    I think we could have the same ram btw. Mine is 6400C4 with timing 4-4-4-12 - see more pages from the thread you linked to, cpu-z is a nice tool but also check bios. Voltage should be 2.1v or 1.9 or something else - go by Corsairs suggestions.

    My 4x1gb cannot run at 800 speed even if only 750 in real life. Just wont work with the chipset I have. Corsair is very clear about only guaranteeing stated speed with 2 modules, not 4. Not saying that is relevant here but who knows. Why I know stop codes/minidump can be pointing in any other direction than where problem is

    Possible bsod keeps on coming after memtest86+ give thumbs up. Error only show itself while ram is being stressed - memtest86 not sensitive enough. Use a tool called Prime95 for better test. Seems you have bigger problems than i ever had so i guess memtest86 will fail if ram is to blaim.

    Corsairs page for your motherboard Welcome to Corsair :: Memory Configurator not many 4x1gb promises.

    May be you have some mysterious Windows error but smells a lot like ram/bios/setting problem. No harm done in checking. Started after updating motherboard also yells ram - unless you forgot to power cpu fan

    Last edited by dk70; 24 Jan 2009 at 08:47 AM.
      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  6. 24 Jan 2009 #6
    acdcfan's Avatar
    acdcfan

    Senior Member
    Join Date : May 2008
    Fremantle, Western Australia
    Posts : 253
    Ultimate 64 SP1
    Local Time: 01:33 PM
    australia au west australia 2

     

    Re: BSOD system_service_exception 0x3b

    Danielr0y
    BSoD screens and errors are usually saved in a way of minidump files.

    how to find them
    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files. It is these files that we need you to attach to your next posting,or you can whim me and I'll give you my email address so that I can analyse them
    Next time the Blue Screen occurs write down the error code that begins 0x followed by several zeroes and then a number followed by a letter or sometimes it just a number or two letters.
    Like this: 0x0000007F


    Zip up your minidump files ( with extension .dmp) and post here so that I can analyse them for you

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  7. 24 Jan 2009 #7
    dk70's Avatar
    dk70

    Member
    Join Date : Apr 2008
    Posts : 213
    Vista Ultimate x64 SP1
    Local Time: 07:33 AM
    denmark

     

    Re: BSOD system_service_exception 0x3b

    Just remembered that you should probably do some sfc /scannow. If memory setup is problem it can create no. 2, no. 3 and you and Debugger run around in circles Before I lowered ram speed i would get "corrupted file detected and replaced" or whatever it says when sfc /scannow has finished. If I did same command few minutes later it spit out same result - i figured the whole process was too much and corruption happend during! May be you could try that as a very unscientific mem-test. Definitely do it at some point. Corrupt system file might even be what is bugging you. Memtest86 should come first though, rest dont matter if it fails.

    Also run chkdsk (see tutorials if in doubt what that is). You are torturing Vista and filesystem so better check it is working.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  8. 24 Jan 2009 #8


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    now to start typing this message again... i got another system service exception just now while running orthos. i wont conclude that as the problem as i've completed an orthos test a good number of times before.

    yep, we've got the same RAM.

    attached are the dump files from the bluescreens- titled appropriately. system_service_exception_recent being the one i've just had whilst stressing with orthos.

    system_service_exception_recent.dmp
    BCCode: 3b
    BCP1: 00000000C0000047
    BCP2: FFFFF80001EC1B48
    BCP3: FFFFFA60090E9210
    BCP4: 0000000000000000

    system_service_exception_1.dmp
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000BECD6
    BCP3: FFFFFA600479EB80
    BCP4: 0000000000000000

    and


    page_fault_in_non_paged_area.dmp

    BCCode: 50
    BCP1: FFFFF800015386A8
    BCP2: 0000000000000001
    BCP3: FFFFF80002111E7B
    BCP4: 0000000000000000

    Thanks

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  9. 24 Jan 2009 #9


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    yay another...

    also whilst running orthos;
    driver irql not less or equal.dmp

    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 000000000000000C
    BCP3: 0000000000000001
    BCP4: FFFFFA800707E1A4

    thanks

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  10. 24 Jan 2009 #10


    danielr0y

    Junior Member
    Join Date : Jan 2009
    Posts : 28
    Vista Business x64
    Local Time: 03:33 PM


      Thread Starter

    Re: BSOD system_service_exception 0x3b

    and this whilst or after vista memory diagnosis tool (i walked out... came back to see it)

    Driver irql not less or equal

    BCCode: d1
    BCP1: 0000000000000037
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFFA6002571CEC

    nvlddmkm.sys- address FFFFFA6002571CEC

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
Page 1 of 5 123 ... LastLast
BSOD system_service_exception 0x3b problems?
« Meh 2 BSOD's | Gaming BSOD NEed urgent help! »

Similar Threads
Thread Thread Starter Forum Replies Last Post
BSOD - System_Service_Exception (3B) Whilom Crashes and Debugging 36 11 Dec 2010
System_service_exception brandonman General Discussion 1 01 Jul 2009
System_Service_Exception brandonman Vista General 2 01 Jul 2009
Vista Crash after installing SP1 BSOD SYSTEM_SERVICE_EXCEPTION ethic Vista General 4 05 Oct 2008
System_service_exception Shadowfly General Discussion 6 19 Sep 2008