blue screens on fresh installations

S

shozab

New Member
hello ... i have been getting blue screens past 4-5 days .. i thought maybe i needed to install a fresh copy on my notebook since it was probably have soft./driver prob. i installed windows 7 but the soft. compatibility was really poor on it since i could'nt get it to install my acer soft.(power management,cinedash,etc.) so i ran the factory setting dvd's and installed vista with default settings but i got blue screens .. and i did'nt get them doing anything specific it was just out of nowhere it got stuck and blue screen came up. then i thought maybe i thought it was an outdated driver issue so i installed vista ultimate x64 seperately without the factory settings and manually installed the latest drivers and i'm still getting the blue screens and i tried noting down what the blue screen error was but it's different EVERYTIME.. now i'm thinking it's an issue with the ram but i'm not sure.. can someone please explain me what could be wrong with it?
btw my notebook specs: aspire 8930G intel core2duo 2ghz, nvidia 9600gt, 4gb ramddr3,320gb hd,intel wlan card, and i have an external 1TB hd hooked up
 

My Computer

System One

Did you freshly install Vista after Windows 7 with a format of your hard disk? Post the .dmp files in C:\Windows or C:\Minidump in a zip file or take a look at the debugging guide in my sig.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
shozab said:
hello ... i have been getting blue screens past 4-5 days .. i thought maybe i needed to install a fresh copy on my notebook since it was probably have soft./driver prob. i installed windows 7 but the soft. compatibility was really poor on it since i could'nt get it to install my acer soft.(power management,cinedash,etc.) so i ran the factory setting dvd's and installed vista with default settings but i got blue screens .. and i did'nt get them doing anything specific it was just out of nowhere it got stuck and blue screen came up. then i thought maybe i thought it was an outdated driver issue so i installed vista ultimate x64 seperately without the factory settings and manually installed the latest drivers and i'm still getting the blue screens and i tried noting down what the blue screen error was but it's different EVERYTIME.. now i'm thinking it's an issue with the ram but i'm not sure.. can someone please explain me what could be wrong with it?
btw my notebook specs: aspire 8930G intel core2duo 2ghz, nvidia 9600gt, 4gb ramddr3,320gb hd,intel wlan card, and i have an external 1TB hd hooked up
Click to expand...

When you went to win 7 did you do a clean instal or upgrade? is it 32bit or 64?

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
hello, thank you for the reply i cant post dmp files they are too big. where can i find the debugging guide, i can't see it and i use to get the blue screen before i installed anything, the reason i even installed a fresh copy was because of the blue screens that randomly starting appearing..
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
thank you bro leme try that out.. i could'nt see the sig earlier (i guess some browser prob. it's fine now) i can boot in safe mode and normal
 

My Computer

System One

hey when i try to open the dmp file via windbg it says i don't have permission to open it.. i know it's a stupid question but can you illuminate me on this thanks
 

My Computer

System One

shozab said:
hey when i try to open the dmp file via windbg it says i don't have permission to open it.. i know it's a stupid question but can you illuminate me on this thanks
Click to expand...

That happens if the .dmp is in system location. Close WinDbg, then right-click it and select run as adminstrator.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
it's in window's folder and it does'nt have run as administrator option so i played around in it's properties and got it eventually .. but now i run it but the bugcheck does'nt initiate
it says "ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys"

and another thing my windbg is an amd edition and my processor is intel(but would'nt install the intel one and the amd one is working)
 

My Computer

System One

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffffa60026fb3cd, fffffa600b179da0, 0}

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Page b63b9 not present in the dump file. Type ".hh dbgerr004" for details
Page b6352 not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffda018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffda018). Type ".hh dbgerr001" for details
Probably caused by : nvlddmkm.sys ( nvlddmkm+4f73cd )

Followup: MachineOwner


nvm i think i made past that point ..
 

My Computer

System One

EFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: taskeng.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffffa60025b23a5 to fffffa60026fb3cd

what does this mean?
 

My Computer

System One

shozab said:
EFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: taskeng.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffffa60025b23a5 to fffffa60026fb3cd

what does this mean?
Click to expand...

Its OK that the symbols didn't load. First update your drivers, and since the process name was taskeng.exe, look at all the task in task scheduler that you created or modified and make sure they are running with administrator priveleges. The BUGCHECK_STR: 0x3B code means a driver was trying to get access from non-priveleged code to priveleged code.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
there was also about nvidia drivers so i did what it said in the tutorial in safe mode and new drivers installed.. i'm hopping i won't get the bsod.. how do i know where to find the file from task mngr and set it to admin mode?
 

My Computer

System One

shozab said:
there was also about nvidia drivers so i did what it said in the tutorial in safe mode and new drivers installed.. i'm hopping i won't get the bsod.. how do i know where to find the file from task mngr and set it to admin mode?
Click to expand...

Hace a look in Event Viewer for Events and Task Scheduler not Task Manager, for any tasks that recently failed. The Event Viewer might show up the errors. Remember, the guide is a template. You might not get the same error.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
i had another blue screen just now ... i took a picture of it if you want to see it .. and i scanned the dmp file again and i got a different error this time .. what to do now?

this time it's about NETw5v64.sys
 

My Computer

System One

shozab said:
i had another blue screen just now ... i took a picture of it if you want to see it .. and i scanned the dmp file again and i got a different error this time .. what to do now?

this time it's about NETw5v64.sys
Click to expand...

That looks like wireless drivers, open up device manager and in network connections. locate the wireless card and update it.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
they're already updated .. i checked intel site and everywhere else nothing newer is out.. do you think BSOD is a cause of hardware prob. ?
 

My Computer

System One

shozab said:
they're already updated .. i checked intel site and everywhere else nothing newer is out.. do you think BSOD is a cause of hardware prob. ?
Click to expand...

Most likely.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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