Windows Crashes and Blue Screens!

up1225

New Member
Here is the blue screen details i get... My computer randomly crashes. Sometimes blue screen. Sometimes beeping...Ugh.. HELP ME

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 001904AA
BCP2: 903ED914
BCP3: 903ED610
BCP4: 81EEFE28
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
 

My Computer

Upload the .dmp files in C:\Mindump or C:\Windows for analysis in a .zip file or take a look at the guide in my sig.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Here is the bugcheck:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {387f, 1b, 1, 81ef1b75}
Probably caused by : ntkrpamp.exe ( nt!KeAcquireQueuedSpinLockAtDpcLevel+5 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000387f, memory referenced
Arg2: 0000001b, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81ef1b75, address which referenced memory
Debugging Details:
------------------

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 81f82868
Unable to read MiSystemVaType memory at 81f62420
0000387f
CURRENT_IRQL: 1b
FAULTING_IP:
nt!KeAcquireQueuedSpinLockAtDpcLevel+5
81ef1b75 8702 xchg eax,dword ptr [edx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: SearchProtocolH
TRAP_FRAME: a1067c18 -- (.trap 0xffffffffa1067c18)
ErrCode = 00000002
eax=803d2538 ebx=00001418 ecx=803d2538 edx=0000387f esi=88067808 edi=8824f378
eip=81ef1b75 esp=a1067c8c ebp=a1067cac iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
nt!KeAcquireQueuedSpinLockAtDpcLevel+0x5:
81ef1b75 8702 xchg eax,dword ptr [edx] ds:0023:0000387f=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from 81ef1b75 to 81e98fb9
STACK_TEXT:
a1067c18 81ef1b75 badb0d00 0000387f c03b3e20 nt!KiTrap0E+0x2e1
a1067c88 81efcd42 05f1e540 880a0158 88067840 nt!KeAcquireQueuedSpinLockAtDpcLevel+0x5
a1067cac 8204cc1d a1067ce4 9080847f 00000a68 nt!KeUnstackDetachProcess+0x97
a1067d44 81e95c7a 00000a68 767bb000 00000000 nt!NtQueryVirtualMemory+0x5d3
a1067d44 772c5e74 00000a68 767bb000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
05f1e51c 00000000 00000000 00000000 00000000 0x772c5e74

STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KeAcquireQueuedSpinLockAtDpcLevel+5
81ef1b75 8702 xchg eax,dword ptr [edx]
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KeAcquireQueuedSpinLockAtDpcLevel+5
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49e0199e
FAILURE_BUCKET_ID: 0xA_nt!KeAcquireQueuedSpinLockAtDpcLevel+5
BUCKET_ID: 0xA_nt!KeAcquireQueuedSpinLockAtDpcLevel+5
Followup: MachineOwner
---------

Both of these reference the filesystem or indexing. Disable the index, and then run chkdsk /r

Were you doing anything disk heavy when this happened?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
No, i wasn't doing anything heavy at the time. Its usually when i'm not really doing anything. Just browsing the net or something. It went down again this morning. Here is the dump file.

I'm sorry, i don't know what you mean when you tell me to turn off the index. Thanks
 

Attachments

  • Mini092409-01.zip
    23.8 KB · Views: 3

My Computer

No, i wasn't doing anything heavy at the time. Its usually when i'm not really doing anything. Just browsing the net or something. It went down again this morning. Here is the dump file.

I'm sorry, i don't know what you mean when you tell me to turn off the index. Thanks

not much info in this one. svchost.exe and ntkrpamp.exe were the likely cause. Have you run a system file check? to run start, search, type cmd,
type sfc /scannow.

that should verify and repair system files. when it is finished you will have a report that tells you if there were nay it couldn't fix


ken


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini092409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0x81e1b000 PsLoadedModuleList = 0x81f32c70
Debug session time: Thu Sep 24 09:05:21.241 2009 (GMT-4)
System Uptime: 0 days 0:03:30.912
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, abd2db20, abd2db20, a000014}

GetPointerFromAddress: unable to read from 81f52868
Unable to read MiSystemVaType memory at 81f32420
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+17f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: abd2db20, The pool entry we were looking for within the page.
Arg3: abd2db20, The next pool entry.
Arg4: 0a000014, (reserved)

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 81f52868
Unable to read MiSystemVaType memory at 81f32420

BUGCHECK_STR: 0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from 81f52868
Unable to read MiSystemVaType memory at 81f32420
abd2db20

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 81f08184 to 81ee8b0d

STACK_TEXT:
8c611a74 81f08184 00000019 00000020 abd2db20 nt!KeBugCheckEx+0x1e
8c611ae8 8203150f abd2db28 00000000 84664a10 nt!ExFreePoolWithTag+0x17f
8c611b04 82031206 abd2db28 8c611bec 8c611b50 nt!ObAssignObjectSecurityDescriptor+0x34
8c611b14 8203159b ac262960 00000003 00000000 nt!SeDefaultObjectMethod+0x32
8c611b50 8204b4ba 8c611b00 00000001 ac262960 nt!ObAssignSecurity+0x77
8c611c84 82033ea8 ac262960 00000000 00020008 nt!ObInsertObject+0x542
8c611d30 82036e60 fffffffe 00020008 00000000 nt!NtOpenThreadTokenEx+0x157
8c611d4c 81e65c7a fffffffe 00020008 00000001 nt!NtOpenThreadToken+0x18
8c611d4c 77685e74 fffffffe 00020008 00000001 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0320f588 00000000 00000000 00000000 00000000 0x77685e74


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExFreePoolWithTag+17f
81f08184 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!ExFreePoolWithTag+17f

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49e0199e

FAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+17f

BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+17f

Followup: MachineOwner
---------
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
When your computer is not doing anything stressful it starts to index the files for search protocol.

Find out what is using IRQ 1b or it may be listed as 27

Click on start
click on control panel
click on system then device manager.
Click on view and choose show hidden devices.
Click on view again and click on resources by type
Click on the + on the IRQ list
look for whatever is at 27

Do you have panda firewall installed?

boot into safe mode and click on start then type cmd at the search prompt, then type sfc /scannow

also check your event viewer.

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

report your findings
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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