Blue screen on Vista home premium 32 bit

bela2020

bela2020

Member
Hi,
my computer keeps getting blue screen and crashing many times for the last 3 days. These are the errors:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini092909-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8EC49FDC
BCP3: 8FC8015C
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 86ad84eb-8328-424a-abb6-faed8c0fb2ee


Just wondering if anyone could help me with this problem. Thanks
in advance.

Bela
 

My Computer

System One

bela2020 said:
Hi,
my computer keeps getting blue screen and crashing many times for the last 3 days. These are the errors:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini092909-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8EC49FDC
BCP3: 8FC8015C
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 86ad84eb-8328-424a-abb6-faed8c0fb2ee


Just wondering if anyone could help me with this problem. Thanks
in advance.

Bela
Click to expand...

bela

if you go to c:\windows\minidump , zip the dump file (*.dmp) and upload it to us we can help.

it there is no dump in minidump search for *.dmp

thanks

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
bela2020 said:
Hi Ken,
I don't know how to zip the minidump files. I've never done it before, thanks for your response.

Bela
Click to expand...

bela

Im sorry by zipping I mean compress the file using a utility like winzip. if you dont have one you can try to upload it as is, but it may not let you. at some point you are going to need a zipping utility, but if you can upload the dump file without it go ahead

btw welcome to vistax64

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Hi Ken,
Thank you for your reply. I did try to compress those minidump files into zip files by using winzip and 7-zip software, but I got error..the files are read-only. I have a whole bunch of minidump files which I don't know how to open/read or interpret them. Are there any other ways to submit those file to you?

Bela
 

My Computer

System One

Yes, he was explaining how to in his previous post. Right click the dump file, and choose the Send To... option. Choose Zip (compressed folder) it will make a folder with a zipper on it. Move the zip folder to the desktop then upload it here. :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Thanks CrucialHoax, I Changed a couple of memory sticks inside my PC and the problem seems to go away for the time being. Btw, when I tried to zip those dump files by right click and chose send to..I got error
file not found or no read permission. :)
 

My Computer

System One

bela2020 said:
Thanks CrucialHoax, I Changed a couple of memory sticks inside my PC and the problem seems to go away for the time being. Btw, when I tried to zip those dump files by right click and chose send to..I got error
file not found or no read permission. :)
Click to expand...

Might want to copy and paste the dump to the desktop. Then try to zip it up :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
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