BlueScreen (Computer Bootable In SafeMode) Help Requested!

R

Rickick

Member
For the passed week everytime I turn on my PC everything seems to start smoothly, yet everytime it asks weather i would like to boot in : SAFEMODE, SAFEMODE WITH NETWORKING, SAFEMODE WITH CMD., AND START NORMALY.

if i boot in safemode everything runs smoothly the way it's supossed to. after I enter my password for logon my home screen begins to display, and then i get the BlueScreen.

Here is what comes up as the problem information when i boot up in safemode:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000264C150
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini103109-04.dmp
C:\Users\MYACCOUNT\AppData\Local\Temp\WER-101821-0.sysdata.xml
C:\Users\MYACCOUNT\AppData\Local\Temp\WER7406.tmp.version.txt
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Does anyone know of anything i can do? If i have to restore my computer to the factory settings could you tell me if there is a way of copying my files onto an external HD or etc. to back up some applications and files!?

I have:
-checked and uninstalled the non-working driver
-done a system restore more than once
-attempted to boot in various modes
-change boot order
The list goes on . . .

PLEASE HELP :mad:

RICK,
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
To best resolve the issue, please attach the dump file to your next post so that another user can debug it.

start > search .dmp > then zip up the dumps and post them here > click the paperclip icon by the text selection.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
CrucialHoax said:
To best resolve the issue, please attach the dump file to your next post so that another user can debug it.

start > search .dmp > then zip up the dumps and post them here > click the paperclip icon by the text selection.
Click to expand...

I'll do that as soon as possible. Are you able to / or do you know how to debug it for me :) ? Please remember i am doing all this in SafeMode
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
CrucialHoax said:
To best resolve the issue, please attach the dump file to your next post so that another user can debug it.

start > search .dmp > then zip up the dumps and post them here > click the paperclip icon by the text selection.
Click to expand...

Whenever i search .dmp it does not come up with any results. :(
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
come to think of it, i just accomplished the clean boot :) and it starts up normally now yet the taskbar dosent look like hat of vistas but a more classic (or safemode) look. When i started it after the clean boot it found 21 new updates for the system. . I just dont know what to do anymore im sort of frustrated
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
so the clean boot worked?

now you need to go to start , all programs , acessories then click run

in the box type msconfig and hit return

look under the startup tab you'll notice all your startup items are unchecked (this was done in the cleanboot procedure)

now you need to check one of these (one at a time) then click apply then ok , you will be prompted to reboot , you must reboot each and every time , repeat this procedure every reboot (selecting the next startup item) till it crashes again and you'll have your culprit

if nothing comes of the startup items select the SERVICES tab put a check in the "hide all microsoft services" box and repeat the ubove procedure till it screws up

let us know what item , startup prog is causing your issue its most likely you can just leave it turned off or uninstall the offending program

Oh and get us that dumpfile up so we can look at it ;)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
archie123 said:
so the clean boot worked?

now you need to go to start , all programs , acessories then click run

in the box type msconfig and hit return

look under the startup tab you'll notice all your startup items are unchecked (this was done in the cleanboot procedure)

now you need to check one of these (one at a time) then click apply then ok , you will be prompted to reboot , you must reboot each and every time , repeat this procedure every reboot (selecting the next startup item) till it crashes again and you'll have your culprit

if nothing comes of the startup items select the SERVICES tab put a check in the "hide all microsoft services" box and repeat the ubove procedure till it screws up

let us know what item , startup prog is causing your issue its most likely you can just leave it turned off or uninstall the offending program

Oh and get us that dumpfile up so we can look at it ;)
Click to expand...

Nothing comes up when i look for a dump file, you guys wanna help me out a little more on how to find one :)
You guys have all been a big help. THANKS
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
Lets make sure that your machine is set to create a dump file.

start search > type sysdm.cpl > hit enter > accept the UAC prompt > go to the Advanced tab > find Start up and Recovery > click Settings > does it state that upon system failure it will create a kernel memory dump or a small memory dump?

Post the results please :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
have you turned the startup items back on 1 by 1 like i asked? this will let us know whats causing the issue and we can tell you how to fix it.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
GUYS NOW WHEN I GO TO MY ITUNES AND CLICK A SONG I CANT PLAY ANY OF MY MUSIC. . . yet when i log on it plays all the sounds correclty and my speakers work . .
 

My Computer

System One

  • Manufacturer/Model
    Hp Pavillion Media Center m8532
    CPU
    Core 2 Quad Q6700 (K) 2.66 GHz - 1066 MHz front side bus
    Motherboard
    Manufacturer: Asus, Motherboard Name: IPIBL-LB,P/Compaq moth
    Memory
    4 GB - 240 pin, DDR2 SDRAM
    Graphics Card(s)
    GeForce 9500 GS
    Sound Card
    Integrated High Definition audio -Realtek ALC 888S chipset
    Monitor(s) Displays
    42'' V/MAX + 20'' Samsung
    Screen Resolution
    1080p
    Hard Drives
    750 GB SATA 3G (3.0 Gb/sec)
    7200 rpm
    PSU
    350W
    Internet Speed
    54 mbps
    Other Info
    ALWAYS HAVE PROBLEMS! :'(
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